Şems inn hotel | Hotel in Mardin

8.2 (20 Reviews) | Pet Friendly 9 Bathrooms 21 Guests

Hotel in Artuklu, Mardin

Located in Mardin, Şems inn hotel features a garden, terrace and free WiFi throughout the property. The hotel has a hot tub and room service. Selected rooms here will provide you with a kitchen with a minibar. Speaking Arabic, English and Turkish, staff will be happy to provide guests with practical information on the area at the reception. Mardin Airport is 12 miles away.

Şems inn hotel is located in Mardin.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Balcony/Terrace, Wellness Facilities, and several others. This is a good star rated property and has over 20 reviews with the average score of 8.2 . Coming to Mardin and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Mardin. These details are authentic, as they are provided by our partner, booking.com.

This Şems inn hotel in Mardin is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Şems inn hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Unique Amenities

Air Conditioner
Parking
Other
Pet Friendly
View
Balcony/Terrace
Security/Safety
Sports/Activities
Wellness Facilities
Guest Services
Entertainment
Breakfast
Hot Tub
Internet

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Non refundable

Payment Policy Credit card required

Pet Policy Pets are allowed upon request and charges may apply.

Other Policy This property does not accommodate bachelor(ette) or similar parties.

ŞEHİDİYE MAHALLESİ 43.YENİ SOK NO 5, Mardin, 47100, Turkey

What Our Guests say 500 + Reviews

Apr 20, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Nice location, room was great, beautiful view. Amazing breakfast.

Negative: Was difficult to find

Summary: Beautiful views and exceptional staff.

Joseph, USA

Jan 14, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The minute you step in to this Sems Inn, you get the Mardin feeling. The music, lights, atmosphere and the view makes you feel like you are at an ancient era. It feels so authentic. The room is mix between what you first seen and modern times. Bed was very comfortable. You have the facilities you want. The owner is from the area and knows the history. He welcomed us well, offered us tea/coffee all the time. He also helped us where to visit, where to eat, what to eat… The time we visited Mardin was cold, but the room was hot enough. You may want to plug the radiator to bathroom an hour before taking a shower. There is no radiator in the bathroom, I think it is due to it being a historic type building. Breakfast was traditional and plenty. They serve it when you want it. Eating while watching the nice view was amazing. Overall, we enjoyed our stay. I would recommend staying here for authentic Mardin feeling.

Negative: As most of the Mardin hotels, this hotel doesn’t even have a road that you can pull your car in, ask for help from the owner for parking. They helped us a lot on checking in and out to carry our luggages. If you have issues walking, or going up or down the stairs, this place isn’t for you - so does 90 percent of Mardin hotels.

Summary: Nice authentic Mardin stay

Tom, United Kingdom

Nov 23, 2024 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The location in Old Town Mardin is perfect, the staff is great, the owner is an incredible artist and very thoughtful, the facilities and rooms are particularly nice, the WiFi is mostly pretty good, breakfast is good, and the water is hot with great pressure. We really enjoyed our stay here, and the management seem quite nice and sincere in resolving issues. We just simply cannot rate this hotel a 10 given the above challenges. We do believe these are really small issues, and if addressed, it would have been easy to rate them a 10. So do we recommend Şems Inn? Yes we do — and when they tighten things, they could improve from very good to excellent

Negative: This is a challenging review to write as the Şems Inn has every potential to be a very strong 10-rated hotel, but unfortunately they come up a bit short in some management and operational issues. They unfortunately gave the room we booked to someone else and showed us other rooms to stay in for our first night (of 6 nights); we believe that some of rooms they showed us were downgrades to what we booked. We were ultimately placed in an upgraded room the first night, knowing that we would need to move. After looking at other available rooms, we decided to pay an additional “significant” upgrade fee for a nicer room. We paid a premium for this new room, and it took some negotiating to settle on a price we felt was fair - albeit high. Unfortunately, double booking rooms did not seem to be an isolated incident; even after we moved to the new room, we noticed it continued to be advertised as available on booking.com. There was also some issue with regards to them receiving their payment from booking.com, and this issue became partly our issue even after demonstrating the room had been fully paid for. Additionally we were initially told breakfast was served at 0800, but on the day we had a tour, no staff were there and at 0815 we headed out while being told by the staff that showed up that breakfast started at 0830. The following day we went to breakfast at 0845 and waited 30 minutes before it was served. There was only one other couple who sat for breakfast before us, so it wasn’t like it was busy. Again, the owner went out of his way to help make this right, and that was much appreciated. In truth they moved up in our rating given how attentive and caring the owner was. Finally, our room had an additional door to the street.That would have been fine, but the hotel has a sign above this door; so, on several occasions (both very early and very late), we had people knocking loudly on this door thinking it was the hotel entrance.

Summary: Great Rooms, Great Location, Some Operational Kinks to Work Out

Michele, USA

Nov 12, 2024 08:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Staying at Şems Inn was a delightful experience. Nestled in the heart of Mardin’s old town, the location allowed me to easily explore the rich history and unique charm of the area. The hotel’s decor is stunningly beautiful and artistic, which made each space feel cozy and inspiring. The rooms were clean, offering a comfortable retreat after long days of sightseeing. I enjoyed the breakfast every morning – a well-prepared, delicious spread that set the tone for the day. Relaxing on the terrace with nice music playing in the background was one of my favorite moments, as it added a peaceful ambiance with breathtaking views. The staff went above and beyond to make my stay memorable. They helped me organize a trip to Dara, a nearby historic site, and arranged a taxi for my early-morning airport transfer. Their friendliness and willingness to assist made a real difference. I highly recommend Şems Inn for anyone visiting Mardin who wants an authentic and comfortable experience.

Negative: There was nothing I did not like.

Summary: Perfect stay in the heart of old town

Anna, Saudi Arabia

Oct 13, 2024 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: business

Positive: Amazing people, amazing place, all made with taste. Very clean, with great view, service and breakfast. I'd stay here one more time without doubt.

Negative: just little suggestion to check the drain in the shower :) 1 minute clean to resolve

Alisa, Poland

Oct 8, 2024 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Beautiful patio, amazing views. Great service, and location. Very hospitable hosts. Would recommend in a heart beat.

Mehmet, USA

Sep 26, 2024 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Stunning view from the common terrace area. The terrace is beautifully decorated. Good breakfast. Very comfortable bed.

Negative: Uncomfortable shower, the water didn't flow down and the floor was getting floaded. No windows in our room, no any place to hang the towels, glasses but no water cooker. The staff is unfriendly, except the young boy who helps with the lagguage. The location is not reachable by car, so not advisable for people with difficulties to walk.

Summary: High potential place with room for improvement

Fionaji, Netherlands

Jul 2, 2024 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Şems Inn hotel is like a fairy tale that comes to life in the labyrinths of Mesopotamia, a place where several cultures mix: Arab, Kurdish and Turkish. This hotel and Mardin captivated me with their atmosphere, buildings, people, food 🇹🇷🌹 Look at this breakfast on the photo below, it’s really amazing!

Summary: I sincerely recommend visiting these place where history is born and continues to live 🌏 Thank you for your great attit

Kristina, Russia

FAQ's

Is this Şems inn hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Şems inn hotel?

Check-in time for Şems inn hotel starts counting from 12:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Şems inn hotel have a swimming pool?

No, this Şems inn hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Şems inn hotel?

Best-rates for the Şems inn hotel starts from $132 per night with includes Internet, Air Conditioner, Parking, View, Balcony/Terrace, Wellness Facilities, Entertainment, Hot Tub, Other, Pet Friendly, Security/Safety, Sports/Activities, Guest Services, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Şems inn hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Şems inn hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Şems inn hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Şems inn hotel?

Based on the information reported by the owner or manager, the Şems inn hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Şems inn hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Şems inn hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $132

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Şems inn hotel | Hotel in Mardin

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Hotel in Artuklu, Mardin

Unique Amenities

Policies

What Our Guests say 500 + Reviews

FAQ's

Is this Şems inn hotel pet-friendly for guests?

What time is check-in & check-out at Şems inn hotel?

Does the Şems inn hotel have a swimming pool?

How much does it cost per night to stay in Şems inn hotel?

Is Şems inn hotel a family-friendly place to stay?

Is the Şems inn hotel wheelchair accessible or offer services for disabled guests?

What is the minimum night stay policy for the Şems inn hotel?

What cancellation policy is in place for Şems inn hotel?

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