Balay Pacifico | Hotel in Sarog

| 7.3 (16 Reviews) | 8 Bathrooms 24 Guests

Hotel in Guiuan, Sarog

Balay Pacifico features an outdoor swimming pool, garden, a terrace and restaurant in Sarog. With free WiFi, this 4-star hotel offers room service. There is free private parking and the property provides paid airport shuttle service. The hotel will provide guests with air-conditioned rooms offering a closet, a safety deposit box, a flat-screen TV, a balcony and a shared bathroom with a bidet. Guest rooms will provide guests with a fridge. Breakfast is available, and includes à la carte, American and Asian options. Borongan Airport is 86 miles away.

Balay Pacifico is located in Sarog.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Security/Safety, Guest Services, and several others. This is a 4 star rated property and has over 16 reviews with the average score of 7.3 . Coming to Sarog and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Sarog. These details are authentic, as they are provided by our partner, booking.com.

This Balay Pacifico in Sarog is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balay Pacifico”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Unique Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Restaurant
Bar
Guest Services
Child Friendly
Internet

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Non refundable

Pet Policy Pets are not allowed

Other Policy This property does not accommodate bachelor(ette) or similar parties.

XR8H+C8C, Balay Pacifico Calicoan Island, 6809 Eastern Samar, Sarog, 6809, Philippines

What Our Guests say 500 + Reviews

Apr 16, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Breakfast was included and very small portions.

Negative: NIGHTMARE! It seems like the owner drains the pool following a busy holiday weekend which is understandable for cleaning. We checked in around 3.30 pm and after a swim and dinner the pool was suddenly being emptied for cleaning at 7 p.m. I was shocked at this (no prior knowledge). Kids were crying they had no pool to swim in that evening. I rented 3 Villas for 30 family members and rented three vans and a 10 hour round trip for my family and had no pool to swim in the evening we arrived. I woke up the next day only to find one man cleaning an empty pool at 6.30 am. The pool is supposed to be open 7 am - 10 pm. Noone seemed to know what's going on and I was very upset and the staff on site had no answers. The pool is supposed to be open. The staff called the owner and let her know i was extremely upset and she talked to me and my wife and said after a busy holiday weekend they need to drain the pool for cleaning. (Perhaps she should put that on her website), Then customers don't book a villa on Monday or Tuesday after a Holiday! When the pool closes at 10 pm she should have had her pool cleaning crew clean overnight and refill the pool by 7 am in the morning for her guests (Poor Operational Management). At 8 am the next day she said the pool would be refilled by 10 am which actually didn't get full to 5 pm long after 10 of my family members had to check out at 11 am although she said they could stay till 2 pm. No discount or anything else. Staff was great, meals tiny. Chef Luigi great. The restaurant ran out of coffee and coke and seemed upset when I told them I was sending my driver into town for Coke for the 11 kids in my party. I spent 140 K pesos on a nice place with no onsite management; the owner was MIA and has no clue on how to run a resort/ business. Since I run a major business in the US and have owned my own Restaurant and Bar, I would be open to purchasing the Bali Pacifico and run it properly from the owner when I retire in the next year.

Summary: Email me for the rest of the story and pictures! Salamat, Greg & Isabel

Greg, USA

Feb 3, 2026 08:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Felda, Philippines

Jan 19, 2026 08:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: This is our second time staying at Balay Pacifico, and the experience was just as amazing as the first. The staff’s attentiveness and thoughtfulness continue to impress. They even went out of their way to fulfill a small personal request—to greet our Nanay—which made the stay extra special. Consistently excellent service that makes this villa a top choice for us. We can’t wait for our next visit!

Negative: Honestly, there wasn’t much we didn’t like—perhaps just that it was a bit pricey, but the exceptional service and experience made it worth it.

Summary: Consistently excellent service that makes this villa a top choice for us

Nenia Joy, USA

Dec 6, 2025 08:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The beautiful view and the outstanding staff whose always ready to help

Negative: None

Summary: It was excellent and perfect

Omlang, United Kingdom

Sep 14, 2025 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Outstanding location, staff and overall atmosphere.

Negative: All was great

Gregory, USA

Jul 27, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Great resort in a wonderful location. The villas are spacious and clean.Calicoan is probably my favorite places in the Philippines. Awesome, gentle surfing, good little resorts with good food. And no foreign tourists to speak of.

Negative: As mentioned the villas could use a refresh and some upkeep but we’ve been traveling to the Philippines for decades and that seems to be the norm.

Summary: Great place with great staff. Would definitely stay again.

Curtis, USA

May 22, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The electrical outlets were busted due to the failure of the electric cooperative to supply the correct voltage. Not only were the outlets busted but some of the appliances as well. The owner and staff were apologetic but also offered complementary items to make our stay comfortable. The villa assigned to us was very spacious and can even accommodate more than the stipulated maximum of 6.

Negative: As a wheelchair-bound senior citizen, the bathroom, i think, needs PWD handles and anti-slip mats. Pathways also are not wheelchair-friendly. The hotel could not be faulted for the fluctuating electricity, though.

Summary: Very satisfactory and enjoyable.

Susan, Philippines

May 1, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: I had a truly enjoyable stay at this resort on the Pacific coast of Samar. The entire property is very clean and well-organized, and the atmosphere is peaceful and relaxing. The cabin I stayed in was incredibly spacious, especially the master bedroom, which had a large, comfortable bed. The bathrooms were also roomy and very well-designed, making the whole place feel extra comfortable. There was a big TV, and the kitchen—with its own bar—was a great addition. What really made the stay special was the stunning view of the ocean. I spent a lot of time just sitting and taking in the beautiful coastal scenery. The swimming pool is also a highlight—deep, comfortable, and perfectly positioned to enjoy the view while swimming or lounging. The restaurant was another pleasant surprise. I especially enjoyed the Filipino dishes and seafood—everything I tried was fresh and flavorful. I also sampled a few cocktails, which were nicely prepared. The staff were friendly, attentive, and always willing to help. Overall, it was a fantastic experience, and I would gladly return in the future.

Summary: A peaceful and comfortable stay with amazing ocean views, great food, and friendly staff.

Jakub, Philippines

Jan 11, 2025 08:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Roe Jessica, Philippines

Jan 2, 2025 08:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: business

Positive: The food & drinks take a while, but they are really good. In this location, to have chef's doing food this good is a real bonus as there isn't much around. With some maintenance this would be a top place to stay.

Negative: They aren't properly on top of manging their bookings, so our booking.com booking wasn't in their calendar and our room was double booked. Our door lock was broken, the villa's still have 1000db box style air-con instead of split systems and many of the taps, doors etc need repair. Its unfair to currently call this place 'luxury' whilst so many repairs are needed but it could be if the fixes were made. This is a shame because the beds were good and the villa's have potential.

Summary: Needs repairs to match the great job the staff are doing

Andrew, Australia

FAQ's

Is this Balay Pacifico pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Balay Pacifico?

Check-in time for Balay Pacifico starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Balay Pacifico have a swimming pool?

Yes, this Balay Pacifico has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balay Pacifico?

Best-rates for the Balay Pacifico starts from $132 per night with includes Internet, Parking, Pool, Ocean View, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Restaurant, Bar, Air Conditioner, View, Security/Safety, Guest Services, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Balay Pacifico a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balay Pacifico wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balay Pacifico has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balay Pacifico?

Based on the information reported by the owner or manager, the Balay Pacifico indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balay Pacifico?

Based on the information reported by the owner or manager, details for the cancellation policy for the Balay Pacifico are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $132