Best Western Plus Chateau Inn Sylvan Lake | Hotel in Sylvan Lake

9.0 (1010 Reviews) |  1 Bathroom
Sylvan Lake Hotel | Best Western Plus Chateau Inn Sylvan Lake

Hotel in Sylvan Lake

Eco-certified hotel with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4 pm; check-in end time: anytime minimum check-in age: 18
Check-out Check-out before 11 am express check-out available
Payment Policy Pet fee: cad 40 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy 2 total (up to 80 lbs per pet) pets allowed for an extra charge of cad 40 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)
 
5027 Lakeshore Drive, Sylvan Lake, T4S1R3, Canada

What Our Guests say 500 + Reviews

Aug 11, 2025 11:38:28 PM
Summary: Check-in was fast. Staff friendly. We had a large, clean room with 2 queen sized beds. We found it odd that there wasn't a coffee maker in the room. While they offer coffee in the lobby, it is quite inconvenient to take the elevator from the 3rd floor, get the coffee and then go back to your room. A coffeemaker in the room would be much better. In addition, there were no USB ports, or places to plug devices in on the bedside tables. In addition, we would have appreciated one additional bedside table. The shower was rarely warm in the morning, which was disappointing. We didn't try the breakfast. Overall, a decent place, but nothing special.
Karl Heinz Karl Heinz
Jul 28, 2025 01:18:56 AM
Summary: We've stayed at this hotel many times. My only complaint, is that almost every time, the hot tub has been closed for maintenance. I wish they would tell us that upon booking, or upon arrival even.
Joanne Joanne
Jul 24, 2025 12:21:45 AM
Summary: It was good just wish hotels would get rid of carpet so dirty. Beds comfy bathrooms clean… breakfast pretty busy waffles were good… but the rest meh.
Chi kim Chi kim
Jul 8, 2025 08:59:30 AM
Summary: This was a very nice hotel. Only complaint we had is that they didn’t supply a coffee maker, but we travelled with our Keurig with us so it wasn’t a problem, plus they had coffee in the lobby, plus the breakfast was excellent.
Paul Paul
Jul 3, 2025 11:59:35 AM
Summary: It's good.
Jul 1, 2025 10:24:57 PM
Summary: This hotel is in a great location.but, even if you pay extra for additional guests, you only get one parking pass so it's best to avoid this one if you have two cars. Also, we arrived at 2:18 but it was $30 to check in early to the room which was already ready or we could stand in the lobby until 3:00.
Michelle Michelle
Jun 1, 2025 07:00:08 AM
Summary: Our stay was very good. Only complain there was no coffee pot in the suit.
Edward Edward
May 16, 2025 09:45:57 AM
Summary: Convenient location with great lake view.
Shazma Shazma
May 16, 2025 12:08:09 AM
Summary: Great hotel , good location, cute and cozy , parking is not the greatest but not a deal breaker
Teneil Teneil
May 14, 2025 10:22:09 PM
Summary: Good stay.
Jason Jason

FAQ's

Is this Sylvan Lake hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sylvan Lake hotel?

Check-in time for Sylvan Lake hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sylvan Lake hotel have a swimming pool?

Yes, this Sylvan Lake hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sylvan Lake hotel?

Best-rates for the Sylvan Lake hotel starts from $124 per night with includes Parking, Business Services, Bedding/Linens, Wellness Facilities, Guest Services, Breakfast, Kitchen, Pool, Wheelchair Accessible, Accessibility, Security/Safety, Toiletries, Air Conditioner, Hot Tub, Internet, Laundry, TV, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sylvan Lake hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sylvan Lake hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sylvan Lake hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sylvan Lake hotel?

Based on the information reported by the owner or manager, the Sylvan Lake hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sylvan Lake hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sylvan Lake hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $124
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