Best Western Plus Provo University Inn | Hotel in Provo

8.4 (1005 Reviews) |  1 Bathroom  Stay&Play
Carterville Hotel | Best Western Plus Provo University Inn

Hotel in Carterville, Provo

Hotel with free breakfast, a short walk to Brigham Young University
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Housekeeping is available on request.
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.


An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 18
Check-out Check-out before noon express check-out available
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)
 
1600 N Freedom Blvd, Provo, 84604, USA

What Our Guests say 500 + Reviews

Sep 13, 2025 12:06:56 AM
Summary: The room was big and looked overall clean. The balcony had dirt and cobwebs everywhere never gets cleaned. The toilet had a block of wood behind it to help keep the toilet from moving around. The beds were not comfortable at all. The free hot breakfast was the best thing about this hotel.
Delwyn Delwyn
Sep 10, 2025 01:15:17 AM
Summary: There was no hot water for showers either morning. Reported it to the office the first night but got no response. On checkout the clerk said I remember you telling me that yesterday and maintenance said it was fixed. It wasn’t fixed and made morning prep very uncomfortable. Very disappointed with the response from the staff.
Russell Russell
Sep 1, 2025 07:15:16 AM
Summary: Good experience. Clean room. Comfortable bed. Warm breakfast.
Mike Mike
Aug 26, 2025 09:32:46 PM
Summary: We really enjoyed staying so close to the BYU campus that we could walk every day. We liked having a refrigerator and microwave in the room. The room and bathroom were very spacious. The first day the cook for the breakfast didn't arrive until 8 am which was a bit uncomfortable and we waited for the desk clerk to arrive at her desk for 15 minutes before we were able to check-in. We had quite a battle with the airconditioner which we needed to adjust daily for a consistent temperature. It seems quite old. The rooms could stand to be updated for a more modern look but overall, we would definitely stay there again. We absolutely LOVED the Tandoori restaurant next door which gave us a 15% discount because of our hotel booking.
Aug 24, 2025 01:26:08 AM
Summary: Hotel was ok. Needs complete updating. Carpet in room badly frayed. Hallways needed to be vacuumed. Elevator was extremely slow. Didn’t have breakfast. But, it appeared to be fine. Front desk staff friendly.
Benny Benny
Aug 22, 2025 06:52:18 AM
Summary: Elevator was not working well Staff was not the best for breakfast No milk or juice sold for children Beautiful otherwise
Aug 12, 2025 01:07:12 AM
Summary: Best stay ever! I love this hotel!
Aileen Aileen
Aug 9, 2025 03:16:09 AM
Summary: Parking was horrible with the actual spaces quite tight. The receptionist was welcoming, polite and friendly. Breakfast was a little bit weak, needs a better selection of food items.
Donald Donald
Aug 6, 2025 06:36:45 PM
Summary: Nice hotel with friendly staff. Our room is spacious and comfortable.
Jul 29, 2025 09:15:50 PM
Summary: Great place to stay, clean and comfortable. The shower only gives you about 2 min before it gets cold but if you shut it off and wait a minute it comes back.
Melissa Melissa

FAQ's

Is this Carterville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Carterville hotel?

Check-in time for Carterville hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Carterville hotel have a swimming pool?

Yes, this Carterville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Carterville hotel?

Best-rates for the Carterville hotel starts from $100 per night with includes Internet, Laundry, Security/Safety, Business Services, Guest Services, Air Conditioner, Pool, Bedding/Linens, Wellness Facilities, Kitchen, Parking, Accessibility, Fireplace/Heating, Toiletries, Breakfast, Child Friendly, Hot Tub, Wheelchair Accessible, Balcony/Terrace, Entertainment, Barbecue/Outdoor Cooking StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Carterville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Carterville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Carterville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Carterville hotel?

Based on the information reported by the owner or manager, the Carterville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Carterville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Carterville hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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