Best Western Premier Alsterkrug Hotel | Hotel in Hamburg

| 8.6 (322 Reviews) |  1 Bathroom  Stay&Play
Groß Borstel Hotel | Best Western Premier Alsterkrug Hotel

Hotel in Groß Borstel, Hamburg

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Change of towels is available on request.
Best Western Premier Alsterkrug Hotel offers 106 accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Eco Friendly
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available express check-out available late check-out fee: eur 40 late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately eur 27 per person uncovered self parking fee: eur 8 per day pet fee: eur 15 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out fee: eur 40 (subject to availability) rollaway bed fee: eur 42 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for eur 42 per night. free cribs (infant beds)!
Pet Policy 1 total pets food and water bowls are available pets allowed for an extra charge of eur 15 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus eco-friendly cleaning products
 
Alsterkrugchaussee 277, Hamburg, 22297, Germany

What Our Guests say 500 + Reviews

Mar 23, 2025 04:16:13 AM
Summary: All was good. Quiet neighboorhood and easy to reach the city center. However parking was bad and the breakfast was VERY expensive
johnny johnny
Dec 27, 2024 09:06:25 PM
Summary: Pleasant hotel with normal-sized room. Comfortable bed, modern, clean bathroom, and everything was clean and well-maintained. Despite being on the street side, our room was extremely quiet. The staff was friendly and efficient. We were visiting family so we didn’t spend much time there and didn’t have any meals there, but it was all quite pleasant!
Evelyn Evelyn
Dec 12, 2024 09:21:47 PM
Summary: Excellent service at the reception- so helpful and friendly. Nice breakfast and good choice of food. The room good as well. I will stay here again. The area quite boring, but it was close to my work office.
Mette Mette
Aug 27, 2024 08:25:25 PM
Summary: The only issue was road construction all down the street in front of the building. Not much that they can do about that!
Todd Todd
Jul 26, 2024 04:40:22 PM
Summary: Wonderful facility. Beautiful rooms and great service from all customer agents working there. From housekeeping to front desk and kitchen. But be aware if you need parking you need to arrange prior to arrival. There is street parking but not always easy to find.
Robert Robert
Jun 18, 2024 04:29:50 PM
Summary: Nice hotel, clean rooms, close to airport.
Mathew Mathew
May 14, 2024 02:08:49 AM
Summary: Lovely hotel, booked as we had a concert to go to at the sports hall near by, but a little bit far out of Hamburg, had to get a bus then a train in.
Jane Jane
Apr 21, 2024 08:23:53 PM
Summary: Absolutely delightful German restaurant dinner! Surprised & Thrilled!
Roswita Roswita
Feb 19, 2024 07:37:02 AM
Summary: Very nice hotel which is perfect situated considering my office is within walking distance. Lovely breakfast and restaurant- both highly recommended. The rooms are nice, but I had trouble to sleep this time as there was a constant noise from the washing machines during all night. The cleaning in the room could be better. It was quite superficial; my lenses on the night table were still there after 2 days. Furthermore I used the small body lotion but never got another one. The personnel is very nice and professional. I will definitely stay there again.
Mette Mette
Nov 28, 2023 01:34:33 PM
Summary: quiet even near to airport, and free parking : )
Shun-Ping Shun-Ping

FAQ's

Is this Groß Borstel hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Groß Borstel hotel have a swimming pool?

Yes, this Groß Borstel hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Groß Borstel hotel?

Best-rates for the Groß Borstel hotel starts from $146 per night with includes Bar, Fireplace/Heating, Pool, Wheelchair Accessible, Accessibility, Sports/Activities, Wellness Facilities, Entertainment, Breakfast, Bedding/Linens, Eco Friendly, Child Friendly, Internet, Laundry, Balcony/Terrace, Security/Safety, Business Services, Toiletries, Guest Services, Kitchen, Parking, TV, Spa, Restaurant StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Groß Borstel hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Groß Borstel hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Groß Borstel hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Groß Borstel hotel?

Based on the information reported by the owner or manager, the Groß Borstel hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Groß Borstel hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Groß Borstel hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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