Cheltenham Rentals United Kingdom England Cheltenham

Citrus Hotel Cheltenham by Compass Hospitality | Hotel in Cheltenham

| 7.8 (855 Reviews) |  1 Bathroom  Stay&Play
Cheltenham Hotel | Citrus Hotel Cheltenham by Compass Hospitality

Hotel in Cheltenham

Hotel with a bar, a quick walk to Cheltenham Town Hall
This hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Citrus Hotel Cheltenham by Compass Hospitality offers 59 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Unique Amenities

  • Parking
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Payment Policy Fee for continental breakfast: approximately gbp 0 to 6.95 for adults, and gbp 0 to 5 for children self parking fee: gbp 10 per day extended parking fee: gbp 8 per day pet fee: gbp 20 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy 2 total pets food and water bowls are available pets allowed for an extra charge of gbp 20 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards; cash is not accepted
 
Wellington Street, Cheltenham, GL50 1XZ, United Kingdom

What Our Guests say 500 + Reviews

Apr 2, 2025 01:34:54 AM
Summary: Great stay brought to an abrupt end. Staff fantastic but not so convinced by their international paymasters.
Mark Mark
Mar 26, 2025 12:35:00 AM
Summary: The hotel was not the
Jennifer Jennifer
Mar 4, 2025 09:06:12 PM
Summary: It was quiet and the check-in process was easy.
Akwasi Akwasi
Feb 21, 2025 03:15:41 PM
Summary: Able to check in early. Friendly staff. Lovely room. Onsite parking. Another pillow each would have been good but it didn't detract from our overall stay.
Natasha Natasha
Feb 19, 2025 03:15:39 PM
Summary: The hotel appeared dirty and had an odd smell. The room itself was not very nice. The windows were saturated with condensation which made the windowsill soaking wet which caused a damp environment. The bed was extremely uncomfortable and had a huge dip on one side. Also having a double room the beds pushed together was uncomfortable. The room was not clean, dirt on the bathroom floor and sink. The room was full of dust and grime.
Anna Anna
Feb 15, 2025 04:21:26 PM
Summary: This is a property I have recurrently stayed at over the years when visiting Cheltenham. The staff are friendly and accommodating; the rooms are remarkably spacious (even if not impeccably clean due to lack of daily housekeeping since Covid); and the hotel location is excellent -- walking distance from the town center, the town hall, the Everyman's theatre, and the pubs/restaurants. For travelers who are not overly fussy, this will be a comfortable hotel to stay at. If staying longer than a couple of days, you can request a room clean and a change of linen. Also, staff at reception usually hand out clean towels and other toiletries as needed. I hope this helps!
Sleiman El Sleiman El
Feb 11, 2025 08:26:33 PM
Summary: The Citrus hotel is really well located for the centre of Cheltenham. The service we received was good. When we arrived at the hotel we checked in easily and were located on the 4th floor which was no problem at all. When we entered the room we found it to be freezing cold. We could not see out of the window due to it being soaking wet with puddles of water on the window sill. There was a heater in the room that had not been switched on but was working. The spotlight above the television was hanging out of the ceiling and we also found that the sink in the bathroom did not drain away. The beds were comfortable and we experienced a good nights sleep with very little noise. On leaving the property there was a broken tile on the steps which I slipped on twice. There was a cone when we arrived to highlight where not to step but this was often either not in the right place or missing completely. The breakfast area had tables and chairs that were all plastic and felt a bit like a canteen but the breakfast itself was perfectly adequate.
amanda amanda
Jan 31, 2025 04:35:42 PM
Summary: Good hotel close to all amenities. Room comfy, great shower 😊 only issues curtains don’t cover length of windows, parking is first come, first served! And if you’ve got a room roadside it’s noisy! I did ask for a quiet room, away from the road.
Victor Victor
Jan 30, 2025 12:25:38 PM
Summary: Citrus is a budget hotel and as such offers exceedingly good value for money considering its position slap bang in the middle of Cheltenham. The room was clean, warm, the bed comfortable with tea-making, large TV and room safe. The self serve continental breakfast was just £5 for both of us but very comprehensive. Car parking was secure at an extra £10 for 24 hours. The only thing that let it down was the shower which in our room (210) was virtually unusable as flow was poor and very slippery with no grab handles. However the position on Wellington Street is brilliant just 2-400 metres from the High Street and the Promenade.
John John
Jan 28, 2025 12:11:34 PM
Summary: Clean room and comfortable bed, right in the middle of town. On street parking and friendly staff. Windows, however, are paper thin so you can hear everything going on in the street, which isnt great at 2am.
Charles Charles

FAQ's

Is this Cheltenham hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cheltenham hotel have a swimming pool?

No, this Cheltenham hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cheltenham hotel?

Best-rates for the Cheltenham hotel starts from $91 per night with includes Toiletries, Guest Services, Business Services, Bedding/Linens, Laundry, Parking, Breakfast, Internet, Designated Smoking Area, Accessibility, Wellness Facilities, Bar, Child Friendly, Kitchen, TV, Wheelchair Accessible StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Cheltenham hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cheltenham hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cheltenham hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cheltenham hotel?

Based on the information reported by the owner or manager, the Cheltenham hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cheltenham hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cheltenham hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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