West End Rentals United Kingdom Scotland Edinburgh West End

Four Points Flex by Sheraton Edinburgh | Hotel in Edinburgh

| 8.0 (1006 Reviews) |  1 Bathroom  Stay&Play
West End Hotel | Four Points Flex by Sheraton Edinburgh

Hotel in West End, Edinburgh

Hotel with a 24-hour front desk, a quick walk to Princes Street Gardens
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Four Points Flex by Sheraton Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Unique Amenities

  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Toiletries
  • Guest Services
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available
Child Policy Children are welcome.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
 
25-33 Shandwick Place, Edinburgh, EH2 4RG, United Kingdom

What Our Guests say 500 + Reviews

Aug 2, 2025 05:38:17 PM
Summary: The room was compact, but clean. The bed was comfortable but the pillows a bit too firm. Where our room was located it was quiet. Two down sides for us, the room was stiflingly hot, there was a window, but not one you could open, and there was no air conditioning, We asked at reception if they could turn the air con on, to be told there was none, but they could provide a small fan, which never materialised. Looking on the map, it's halfway between Waverly and Haymarket stations, about 10 mins either way, one tip, if coming from Glasgow, going back you're better going to Waverly station, better frequency and choice of trains.
angela angela
Jul 29, 2025 05:38:51 PM
Summary: Nice located hotel, right next to bars, restaurants and attractions. The rooms were recently updated to the Four Points Flex colours instead of Cityroomz. But we felt the rooms needed more modernising. It was very warm during our stay, and we only had a small fan to cool us down. I really think hotels should be investing in air conditioning. The window barely opened, and was one of the old sliding style ones. The hotel is right above a taco place, so the smell of frying late into the night wasn't great. Trying to sleep and the smell of frier was wafting into the room. Couldn't really close the windows, as it was so hot and suffocating without them open. I know this isn't the hotels fault, but having AC would mean we wouldn't smell this or have to have the window open. Overall, the bathroom was nic (again no strong ventilation though? so it remained hot after showers) the room was small but tidy, and the staff were friendly enough. I'd recommend it because it's fairly cheap for Edinburgh, but if you want comfort - I'd pay more for elsewhere.
Jul 24, 2025 11:41:40 PM
Summary: Clean room and comfy bed, good air con which is always a plus. Some questionable design/layout choices though: -Shower very cramped, kept elbowing the walls and had to point the shower at the wall to get lathered up. -Bathroom lighting is absolutely useless for makeup and the bedroom mirror doesn't have a socket anywhere near it for hair tools. -Also, fair warning, they decide to store the white bath mat on the equally white floor of the shower, so don't do what we did and turn the shower on before you look for it haha! Overall, fine if you just need somewhere to crash for the night!
Jul 24, 2025 01:22:52 AM
Summary: The hotel has just changed ownership the week we areived. Front desk staff was super friendly and helpful. Our luggage was held on our departure day which was a great help. The room was a little warm. They had a fan, but it was really loud and didn't osilate (got stuck). The window also would not stay open (had to prop open with a box). Additionally the shower drain was a bit clogged so had to stand in water, but overall everything was clean and tidy. Very convenient location to transit and tourist sites. We would stay again.
Michele Michele
Jul 21, 2025 09:41:09 PM
Summary: My orginal booking was for other hotel or they have changed names i have booked breakfast. The new hotel does not do breaks 😡
Leslie Leslie
Jul 9, 2025 04:47:52 PM
Summary: I like the location very central. The room is tiny but comfy. The shower door was a problem, doesn’t close at all keeps opening. But overall still satisfied with the service.
Maria Maria
Jul 8, 2025 05:30:01 PM
Summary: Very modern suite however no a/c ventilation expect a plug in fan. Booked for 4 adults and it was very cramped. Wouldn’t advise for couples as there was no door into the bedroom, open plan. Sofa bed was uncomfortable and very noisy. However, brilliant location. Staff were great, very friendly and full of knowledge. Clean however bathroom ceiling was peeling and very unsightly. I would rate this property 3.5/5
AISLING AISLING
Jul 3, 2025 10:28:22 PM
Summary: The staff at Cityroomz was incredibly helpful. When my return flight was abruptly cancelled, the staff worked magic to help me book a room there at the last minute so that I could stay an additional night. They were even able to let me stay in the same room. Additionally, throughout my stay, they were helpful in offering transportation information, recommendations, and calling taxis. This hotel is in a great location, with easy access to many attractions by foot and also close by several train stations, making out of town day trips easily accessible. Thank you, Cityroomz, for your hospitality!
Stephanie Stephanie
Jun 26, 2025 01:17:10 AM
Summary: The hotel is in a great location & is currently being renovated, so our room was quite freshly decorated etc & clean, basic but a decent size with iron, kettle, hairdryer etc. we arrived for check in at 3:30 pm(check in advertised as 3pm) our room wasn’t ready so we were allocated another-right next to where a part of the hotel is still being renovated-we weren’t informed of the location of our room, there was a strong paint smell & we were woken by hammering, sawing & loud chatting by workmen at 7:30 am-not what you want on a relaxing night away! Our room also faced the street which is busy with buses& trams & was still fairly noisy overnight so we hadn’t slept great anyway, theres no air conditioning so there’s no choice but to open the window or run a fan they which was unusually rattly/noisy. Also only one pillow is provided for each person.I’m aware this hotel is budget but we still paid £168 for the room on a weekday night so it wasn’t cheap- to be fair though when we expressed our concerns on checkout we were given a £50 refund as goodwill. However I don’t think we would return
Wendy Wendy
Jun 24, 2025 10:41:23 PM
Summary: Perfect location to walk around the city and enjoy everything it has to offer!
Makayzia Makayzia

FAQ's

Is this West End hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the West End hotel have a swimming pool?

No, this West End hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West End hotel?

Best-rates for the West End hotel starts from $217 per night with includes Fireplace/Heating, Child Friendly, Laundry, TV, Security/Safety, Wellness Facilities, Toiletries, Guest Services, Internet, Kitchen, Wheelchair Accessible, Accessibility, Bedding/Linens StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is West End hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West End hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West End hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West End hotel?

Based on the information reported by the owner or manager, the West End hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West End hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West End hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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