Downtown Cleveland Rentals USA Ohio Cleveland Downtown Cleveland

Cleveland Marriott Downtown at Key Tower | Hotel in Cleveland

| 8.8 (1000 Reviews) |  1 Bathroom  Stay&Play
Downtown Cleveland Hotel | Cleveland Marriott Downtown at Key Tower

Hotel in Downtown Cleveland, Cleveland

Hotel with 3 restaurants, a short walk to JACK Cleveland Casino
3 restaurants, a full-service spa, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking.
Housekeeping is available on request.
Cleveland Marriott Downtown at Key Tower offers 400 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. This Cleveland hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.


Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Other
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 21
Check-out Check-out before 11:00 am express check-out available late check-out subject to availability
Payment Policy Fee for in-room wireless internet: usd 14.95 per day (rates may vary) covered self parking fee: usd 25.99 per day covered valet parking fee: usd 48.00 per day (in/out privileges) pet fee: usd 100 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 30 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 30 per day. free cribs (infant beds)!
Pet Policy 1 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 100 per pet, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
 
1360 West Mall Drive, Cleveland, 44114, USA

What Our Guests say 500 + Reviews

Jul 9, 2025 05:19:43 AM
Summary: Very upscale hotel. One of the nicer ones we’ve ever stayed at.
Dennis Dennis
Jun 8, 2025 12:10:22 AM
Summary: Nice hotel
Makhan Makhan
May 31, 2025 10:03:44 PM
Summary: Exactly what you expect from a Marriott Hotel…quality.
Valerie Valerie
May 30, 2025 01:29:53 AM
Summary: Food was great. Customer service was good overall, until we notified the front desk that there was underwear and socks left in our room from a previous guest? This was concerning to us as well as possible blood spots on the bathroom door frame. Front desk made aware of these discoveries and was shown pictures of our concerns, but offered no remedy except to note it and speak with a manager. I truly expect more from Marriott. Do better. This room was over $500/night and we have to wonder if it was even cleaned properly before we arrived .
Lee Lee
May 22, 2025 08:28:05 PM
Summary: Check in was a challenge because there was a Marathon planned for the next day. Once I got there checked in was good and the underground parking was convenient. The decor is dated but the staff was friendly and the breakfast was tasty. The location was great
Chester Chester
May 13, 2025 09:49:42 AM
Summary: Will book again!
Gerald Gerald
May 12, 2025 06:12:07 AM
Summary: We arrived and had Room #820 Was supposed to be a corner view with a king bed. The bed was a queen bed, and the AC / heating did not work at all. Made for a very unpleasant sleep in 80 degree temps inside a sealed hotel room. Good chance will not stay here again
Michael Michael
Apr 13, 2025 10:04:46 PM
Summary: Hotel.com advertised my room as sleeping 4 and when we got to the room there was only a king bed. The second day the hotel gave us a different room and a discount. Everyone was very nice. The room was clean.
Danielle Danielle
Mar 17, 2025 06:50:01 PM
Summary: I was attending a large event. I felt both the meeting accomodations and room accomodations were nice. The staff was friendly and efficient. And all the areas except a very busy bathroom area were clean.
Joan Joan
Mar 10, 2025 09:09:19 AM
Summary: Good
Haixia Haixia

FAQ's

Is this Downtown Cleveland hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Cleveland hotel have a swimming pool?

No, this Downtown Cleveland hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Cleveland hotel?

Best-rates for the Downtown Cleveland hotel starts from $231 per night with includes Kitchen, Accessibility, Business Services, Air Conditioner, Wheelchair Accessible, Security/Safety, Toiletries, Guest Services, Internet, Laundry, Spa, Restaurant, Barbecue/Outdoor Cooking, Parking, Other, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Bar, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Downtown Cleveland hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Cleveland hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Cleveland hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Cleveland hotel?

Based on the information reported by the owner or manager, the Downtown Cleveland hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Cleveland hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Cleveland hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $231
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