Comfort Suites Austin NW Lakeline | Hotel in Austin

8.0 (1015 Reviews) |  1 Bathroom  Stay&Play
McNeil Hotel | Comfort Suites Austin NW Lakeline

Hotel in McNeil, Austin

Suburban hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a complimentary children's club, and a hot tub are onsite.
Comfort Suites Austin NW Lakeline offers 65 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: 11:00 pm minimum check-in age: 21
Check-out Check-out before 11:00 am contactless check-out available express check-out available
Child Policy Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)
 
13681 N. US Hwy 183, Austin, 78750, United States

What Our Guests say 500 + Reviews

Jul 6, 2025 02:15:38 AM
Summary: Restroom totally run down and A/C auto setting not working.
Nancy Nancy
Jun 10, 2025 06:25:07 AM
Summary: Hot tub needs to be cleaned and the bubbles don’t work. No towels for guest to use at pool. We stayed on the 3rd floor it was hot and the hall had a really bad smell. Ice makers where not working on our floors by the pool
Rebecca Rebecca
May 21, 2025 04:40:00 PM
Summary: Adequate place to sleep. Hard bed, noisy frim freeway traffic, room needs paint and better lighting. I do not plan to stay here again. Hard to get to with construction and off ramp location.
Phil Phil
Apr 28, 2025 03:39:01 AM
Summary: This hotel is in desperate need of updates. The door frames are old metal frames with chipping paint. The carpet is well worn and stained. The couch was just as bad. The elevator reeked of marijuana and the hallway wasn’t much better. The only positives were the bathroom was clean and the bed comfortable. Will not be staying here again.
Tammy Tammy
Apr 11, 2025 02:35:45 AM
Summary: First, I will address the good things about the hotel. The beds & pillows were very comfortable. The breakfast was pretty good. Most of the staff was friendly & helpful. Now for the bad. One of the night staff (male) was very confrontational when I had to go to the front desk for the 6th time to have them re-key my room key. Every single time I came back from being out, I had to do this. Then, same staff member told my 85 yo mother that she had to take our trash down to the dumpster outside at night because we had not requested maid service. Then, when I asked him why he did that, he lied to me & said that he didn't tell her that. Next, It is an older hotel so some wear & tear is normal. But this place needed some serious cleaning. The room smelled very musty & the carpet was very dirty. Some simple shampooing would have made a world of difference. It could have used some paint touch-ups as well. Next, the exterior could have used some landscaping. We went in the pool once, which was pretty clean. However, the hot tub was very dirty. I don't usually go into this much detail when I do a review, but I felt it was important for those reading this that may want to book a room there.
Bertram Bertram
Apr 7, 2025 04:52:58 AM
Summary: Get what you pay for. Elevator didn’t work. Stairwell was scary. There was a hole in the ceiling in the hallway. Furniture had scratches. Things in the bathroom did not look kept up with. Door hinges were bad. Doors didn’t close all the way, you had to constantly check if it did. Overall I wouldn’t stay here again if I had to spend more than one night, even if that I wouldn’t stay regardless. If you want cheap and don’t care about attention to details then go for it.
Ashley Ashley
Apr 2, 2025 02:39:50 AM
Summary: Im giving this property a 2 because when I asked for room service they did come to my room. The luggage dolly was filthy, the hallway carpets were stained and the room carpets also had stains. The elevator sounded very unsafe and like it was in need of maintenance. The biggest issue we had was the bed bugs we found. I will not be staying at this location again.
Veronica Veronica
Apr 1, 2025 12:12:46 AM
Summary: The room was mediocre at best. The hot tub was NASTY - pool as well. Very poor upkeep. Elevator was broken for about half of our trip and the hallways smelled as though someone was smoking a joint for the entire time we were there. Do NOT recommend
Tracey Tracey
Mar 31, 2025 07:28:32 AM
Summary: Staff was friendly, the hotel itself had a musty/dirty smell in the lobby’s and on the way to the rooms. Elevator going down from the third floor didn’t work. The room itself was not horrible. A little dirty but the linen appeared clean with ample pillows. The toilet and shower were dirty on arrival and had not been cleaned. A/C was noisy. Good spot to rest your head for a night but u wouldn’t stay here for more than a day.
Rafael Rafael
Mar 30, 2025 03:04:33 AM
Summary: Roach on the breakfast counter

FAQ's

Is this McNeil hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the McNeil hotel have a swimming pool?

Yes, this McNeil hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in McNeil hotel?

Best-rates for the McNeil hotel starts from $92 per night with includes Parking, Pool, Wheelchair Accessible, Wellness Facilities, Kitchen, Air Conditioner, Accessibility, Sports/Activities, Bedding/Linens, Toiletries, Guest Services, Entertainment, Internet, Security/Safety, Business Services, Child Friendly, Laundry, Breakfast, Hot Tub StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is McNeil hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the McNeil hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the McNeil hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the McNeil hotel?

Based on the information reported by the owner or manager, the McNeil hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for McNeil hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the McNeil hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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