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Courtyard by Marriott Norfolk Downtown | Hotel in Norfolk

| 8.0 (1006 Reviews) |  1 Bathroom  Stay&Play
Downtown Hotel | Courtyard by Marriott Norfolk Downtown

Hotel in Downtown, Norfolk

Hotel with an indoor pool, a short walk to Waterside District
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Change of towels is available on request.
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.


An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: 2:00 am express check-in available minimum check-in age: 21
Check-out Check-out before 11:00 am express check-out available
Payment Policy Fee for cooked-to-order breakfast: approximately usd 2 to 20 for adults, and usd 2 to 20 for children self parking fee: usd 25 per day valet parking fee: usd 25 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
520 Plume street, Norfolk, 23510, United States

What Our Guests say 500 + Reviews

Jul 15, 2025 03:10:22 AM
Summary: Comfy bed and clean room; furniture old, scratched up, and tv not working. Entrance/check in was in much better condition; service for dinner closed, very disappointing because I chose the hotel with that in mind; breakfast was good; by far customer service was top notch, and that made up for all the things that were just average about the place.
Jun 19, 2025 01:43:31 AM
Summary: Great location to attend events at norfolk scope and chrysler hall. Within walking distance.
Donna Donna
Jun 16, 2025 12:33:00 AM
Summary: Clean place to stay. Bathrooms need to be updated (tub) hallways are super hot (June) but staff is friendly. We had room 304, so corner with a king. Tight fit and no luggage racks. Not much of a walk to eat or get to the waterfront. Chrysler Museum is a little over a 20 minute walk.
Kimberly Kimberly
Jun 9, 2025 07:46:36 AM
Summary: The staff is super cool and welcoming but the condition of the room is what lead me to my scores here...the couch had a huge stain, there were a pair of used socks in the bed when we pulled the covers back and the fixtures in the room a bit worn out. Upgrades are definitely in order here!
MICHAEL MICHAEL
Jun 9, 2025 12:16:05 AM
Summary: It was a very nice trip staff was very pleasant and accommodating.Valet staff was excellent.
Jason Jason
May 14, 2025 05:57:12 PM
Summary: We stayed for 3 days, visiting family. The room was clean and quiet. Staff were very nice.
Jean Jean
May 13, 2025 11:35:27 PM
Summary: I am giving 2 stars to ensure my review is not immediately discarded as a disgruntled customer. Our room had at least 12 plugs that did not work. There were 2 working plugs and one working USB, none of which were in the bathroom, that we rotated through 11 devices. The toilet was chipped and old, the shower drain was clogged, the sheets were old to the point of losing elasticity, the tv was old and took an extended period of time to log on and click through Netflix. The closed captions didn't work. The view was the worst view I've ever had of a power plant. I felt like I stepped from a room in 2025 (Durham) to a room that hadn't been updated or upkept since 2010 (Norfolk). Background/ Comparison April 21-25, 2025, I stayed at Courtyard by Marriott Dunham. I had an amazing stay, and I really enjoyed the in-house cafe, the rotating TV, the room setup with a cool couch, and the fun hidden refrigerator. There were more plugs than I could use, and I carry ALL my electronics. I had such a great experience I changed my hotel for my graduate school graduation in Norfolk from the Sheraton Norfolk Waterside Hotel to Courtyard by Marriott Norfolk downtown May 8-11, 2025.
Emily Emily
May 11, 2025 07:54:11 PM
Summary: The furniture was in poor condition. Furniture was extremely worn. The bedside table drawer had small nails sticking out from something that had broken off. It jabbed my thumb when I opened it. There was only one very worn desk chair for a table/desk in the room which allowed 3 adults. The pull out sofa bed again very worn. Bathroom tub needs to be resurfaced as it had permanent black stains. The towels were so thin they were almost threadbare and the same with the bed linens. Carpet needs to be replaced (vacuumed well but shampooing) would not get the appearance of permanent soiling out. The best part is the valet customer service. Valet parking expensive at $25 per day.
Michelle Michelle
May 11, 2025 12:15:04 AM
Summary: This hotel is excellent. Close to everything downtown and very comfortable. Staff was super friendly!
Brian Brian
Apr 14, 2025 12:41:26 AM
Summary: The room was fine.....and the staff was helpful and friendly. I only wish there was an option for self-parking and not just valet parking.
Lynne Lynne

FAQ's

Is this Downtown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown hotel have a swimming pool?

Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $110 per night with includes Internet, Laundry, Parking, Breakfast, Child Friendly, Air Conditioner, Wheelchair Accessible, Security/Safety, Bedding/Linens, Entertainment, Kitchen, Pool, Balcony/Terrace, Business Services, Toiletries, Guest Services, Bar, TV, Accessibility, Wellness Facilities, Restaurant, Hot Tub StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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