Crossways | Hotel in Wells

| 8.5 (1182 Reviews) |   Pet Friendly  9 Bathrooms  21 Guests  Stay&Play
East Horrington Hotel | Crossways

Hotel in East Horrington, Wells

Crossways is nestled in the heart of Somerset, at the foot of the Mendip Hills, 4 miles from the city of Wells. It offers an AA 5-star-rated inn and AA Rosette-awarded restaurant, together with spectacular views over the surrounding countryside and Somerset hills towards the renowned Glastonbury Tor. All rooms at Crossways enjoy an private bathroom and a flat-screen TV with Freeview channels. Tea and coffee making facilities are also provided. Guests will enjoy fresh, locally-sourced ingredients at the restaurant serving contemporary and classic dishes. This inn has in recent times been generously and sympathetically extended to create a building in which the past is perfectly at ease with the present. From corporate meetings to wedding parties and anniversaries, a range of celebrations can be hosted on site. The nearest airport is Bristol Airport, 16 mi from Crossways.

Crossways is located in Wells.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Designated Smoking Area, and several others. This is a 5 star rated property and has over 1182 reviews with the average score of 8.5 . Coming to Wells and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Wells. These details are authentic, as they are provided by our partner, booking.com.

This Crossways in Wells is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crossways”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Parking
  • Pet Friendly
  • Designated Smoking Area
  • TV
  • View
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • EV Charge Station
  • Business Services
  • Sports/Activities
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Heating
  • Internet
 
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Policies

Check-in
Check-in The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy Free cancellation
Pet Policy
Pet Policy Pets are allowed and charges may apply.
Other Policy
Other Policy For guests booking the family room, please provide the total number and ages of children staying at the property before arrival, please note that a valid credit card corresponding to the name on the booking is required at check-in.
 
Stocks Lane, North Wootton, Wells, BA4 4EU, United Kingdom

What Our Guests say 500 + Reviews

Oct 19, 2026 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Fantastic room. Beautiful food and staff were lovely
Negative: My fault for not checking but would recommend they bought a mini fridge that could be used when needed, we have a newborn baby and I assumed there was a fridge in room ( not a criticism as I should of been prepared). Let me use the fridge at reception which was good however no access over night when I needed it but nethertheless we would return again as was beautiful and ideal for our mini break.
Summary: Fantastic accommodation and lovely staff.
Dale Dale, United Kingdom
Oct 15, 2026 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The property was clean and well-managed.
Negative: Despite requesting a quiet room, we were situated adjacent to a stair well, which meant we could hear other guests walking up and down the stairs all night. Me and my friend both had a poor night’s sleep. He likes a firm mattress and me a soft mattress, yet both of us were tossing and turning all night.
Summary: Generally good, with room for improvement.
Alex Alex, United Kingdom
Oct 13, 2026 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Everything was great, the customer service was second to none! The breakfast was amazing. The staff were excellent. It was our anniversary and they had left a bottle of Prosecco in the room with a happy anniversary note. The location was perfect! A wonderful stay and great value for money! We will be back for sure when we are next in the area!
Negative: A net curtain on the main window would have allowed for better privacy as the room is opposite the main function rooms outside area. The room would have benefited from some brighter lighting. But these two issues did not spoil a wonderful stay, they are just suggestions for slight improvement.
Summary: Fantastic stay we would highly recommend this hotel!
Kevin Kevin, United Kingdom
Oct 10, 2026 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Modern and clean
Summary: It was warm and welcoming and food was lovely
Shirley Shirley, United Kingdom
Oct 10, 2026 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Room, hotel, staff, amenities
Negative: Pillows on bed seemed old and well-used.
Summary: A lovely break with a comfortable room and friendly staff.
Catherine Catherine, United Kingdom
Oct 9, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Ian Ian, United Kingdom
Aug 27, 2026 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The staff were all lovely and really helpful. The restaurant was lovely, everything seemed fresh and a good selection with a nice atmosphere. In general the communal areas were all really nice and well kept. The bonus skittles lane downstairs, great fun!
Negative: The room wasn’t very clean, fine for one night but there were grapes from a previous occupant on the floor along with dust balls and other signs of the floor not having been hoovered properly. Unfortunately there was a power cut overnight so we weren’t able to have a shower in the morning, wash hands or flush the toilet plus they couldn’t provide hot breakfast as they’re unable to cook. While not the hotels fault perhaps they should have a backup generator for these instances. Having said that all the staff dealt with it well and were extremely friendly.
Summary: Could be lovely, think I got a bad room.
Carla Carla, United Kingdom
Aug 24, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Fabulous location. Big room. Extra large bed. Incredible value
Negative: Nothing
Nicholas Nicholas, United Kingdom
Aug 23, 2026 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Simon Simon, United Kingdom
Aug 23, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: All the local girls on the staff went out of their way to be helpful
Negative: Noise from the corridor doors which shook our door every time someone went through. This is probably unique to room 110 due to the short distance between corridor doors. No automatic way to replenish tea etc. supplies in the room. Breakfast a bit overcooked both QAz days.
Margaret Margaret, United Kingdom

FAQ's

Is this Crossways pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Crossways? 

Check-in time for Crossways starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Crossways have a swimming pool? 

No, this Crossways does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crossways? 

Best-rates for the Crossways starts from $131 per night with includes Parking, Pet Friendly, Designated Smoking Area, TV, View, Balcony/Terrace, Accessibility, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Heating, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Crossways a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crossways wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Crossways has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crossways? 

Based on the information reported by the owner or manager, the Crossways indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crossways? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Crossways are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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