Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG | Hotel in Shenzhen

| 8.8 (742 Reviews) | 1 Bathroom

Dongmen Hotel | Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Hotel in Dongmen, Shenzhen

Luxury hotel with a full-service spa and a health club
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG offers 312 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Payment Policy Fee for buffet breakfast: approximately cny 170 per person airport shuttle fee: cny 500 per vehicle (one-way, maximum occupancy 3) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: cny 233.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for cny 233.0 per day. free cribs (infant beds)!

Pet Policy No pets or service animals allowed

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

3018 Nanhu Road Luohu District, Shenzhen, 518001, China

What Our Guests say 500 + Reviews

May 2, 2025 04:46:25 AM

Summary: Friendly and helpful staff. Very accommodating to our requests - extra towels, firmer pillows , late checkouts etc Hotel close the Huagiangbei and Dongman shopping area. The room we stayed in is very spacious. We had a wonderful time in Shenzhen.

Henry

Apr 5, 2025 01:05:14 PM

Summary: Amy Huang was amazing with her service. I appreciate her help and I will definitely come back.

adel

Mar 28, 2025 10:01:48 PM

Summary: I was greeted very warmly by the front desk supervisor at the Crowne Plaza hotel by the name of Kingsley, Li She was very welcoming. She was thoughtful. She make sure I had what I needed. She greeted us with a two bottle of water. She would give us a chair to sit while we wait. The service was amazing. I recommend anyone whoever go to Crunk Plaza, Chan to look for Kingsley. She would be an amazing person to take care of you. I was very pleased very proud and I stayed on because of her and the treatment is great. The service is great. The breakfast is fantastic. The evening snack was amazing And the bed give me an amazing sleep. I recommend Crowne Plaza any day and I think we have to recognize Kingsley because she was the front desk. She was a receptionist and she represented Chrome Plaza very well. I hope someone recognize her hard work.

Shantaram

Mar 25, 2025 09:30:52 AM

Summary: The room was big, a bit outdated but its clean, the hotel is very close to the subway station and shopping area. The lobby is vey quiet, hotel lobby staff is ok, I didn't feel very welcomy maybe because the staff are sitting behind the desk and it feels like more of an office than a hotel. I think this is a thing they need to improve, perhaps change the seats to high chair so if they need to stand up its easier for them, I'm not against them sitting, I know its a hard job to stand up all day. Also I didn't see any bellman or doorman that welcomes you. The breakfast is very good, the staff there were nice and attentive. The housekeeping staff are very good they attend to our needs like extra towels and slippers very fast. Overall its a nice experience, we may come back again whenever we are in Shenzhen.

Ronald Allan Santos

Mar 16, 2025 04:09:58 PM

Summary: Very comfortable and classic hotel

JAE HYOUNG

Feb 22, 2025 10:11:34 AM

Summary: Staffs were great and friendly and location was great. Cleaning staff did a great job at keeping everything spotless during our entire stay. Lots of shopping and dining options.

Dwayne

Dec 26, 2024 12:01:48 PM

Summary: Very nice room and very clean. Hotel staff are friendly and polite.

Yik Fatt

Dec 25, 2024 08:51:52 PM

Summary: Close to shops, food and transport. Buffet breakfast not as good as expected - food options similar each day and regularly ran out of food. The cheese looked the same each day. Furniture is dated but the rooms are very big.

Jenny

Dec 10, 2024 12:26:41 AM

Summary: This hotel is close to shopping, restaurants and MTR station. The room we booked was advertised as 36 sqm but the actual size is, at most, 30 sqm.

Booi

Nov 27, 2024 02:09:03 PM

Summary: The staff were excellent.

Tim

FAQ's

Is this Dongmen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Dongmen hotel have a swimming pool?

Yes, this Dongmen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Dongmen hotel?

Best-rates for the Dongmen hotel starts from $82 per night with includes Wheelchair Accessible, Balcony/Terrace, Guest Services, Breakfast, Internet, Laundry, Restaurant, Air Conditioner, Parking, Pool, Security/Safety, Accessibility, Bar, Entertainment, Child Friendly, Business Services, Bedding/Linens, Wellness Facilities, Spa, Kitchen, TV StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Dongmen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Dongmen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Dongmen hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Dongmen hotel?

Based on the information reported by the owner or manager, the Dongmen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Dongmen hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Dongmen hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $82

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