Shah Alam Rentals Malaysia Selangor Kuala Lumpur Shah Alam

DoubleTree by Hilton Shah Alam i-City | Hotel in Shah Alam

| 9.2 (183 Reviews) |  1 Bathroom
Shah Alam Hotel | DoubleTree by Hilton Shah Alam i-City

Hotel in Shah Alam

Luxury hotel with 3 restaurants connected to a shopping center in Shah Alam
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
DoubleTree by Hilton Shah Alam i-City offers 300 air-conditioned accommodations with minibars and safes. A pillow menu is available. 49-inch plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Shah Alam hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18
Check-out Check-out before noon contactless check-out available
Payment Policy Fee for buffet breakfast: approximately myr 78 for adults and myr 39 for children fee for in-room wireless internet: myr 30 per night (rates may vary) covered self parking fee: myr 5 per day covered valet parking fee: myr 50 per day rollaway bed fee: myr 118.80 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for myr 118.80 per night.
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)
 
i-City Golden Triangle, Shah Alam, 40000, Malaysia

What Our Guests say 500 + Reviews

Aug 31, 2025 05:42:25 PM
Summary: The place is very clean and friendly
Jul 16, 2025 11:16:36 AM
Summary: View of the room was not as good as expected .... an office building right in front of me !
Robert Robert
Jul 12, 2025 06:46:34 PM
Summary: + The room was an adequate size. + The location was good. + The hotel was generally clean. + The pool and facilities appeared clean. + The welcome cookie was a nice touch. - Not much variety of food options. - We decided to cancel the breakfast we had paid for as there were very limited gluten free options (only egg and yoghurt). The kitchen staff also seemed very unwilling to make something alternate whereas other hotels we stayed at were much more accommodating and went the extra mile to make things like GF pancakes. - Some of the staff felt very unwelcoming, especially the guy at the pool who was staring at us both the whole time we were there. It was only us, and he was mopping the floor and just watching us for nearly an hour. This made us feel really uncomfortable and we went back to our room and didn't use the pool again for this reason. - The lattes we ordered to the room in the morning were only half full. - We also ordered fruit juice to the room which took over an hour to arrive. - There were yellow marks on the head board of the bed and yellow scum marks around the bathroom sink. - The tap water kept turning brown. Overall, the stay was okay but definitely not what we expected from a 5*hotel nor a reputable chain like Hilton. We thought we were treating ourselves to a few nights of luxury but we're disappointed. We wouldn't stay here again.
Lydia Lydia
Jul 4, 2025 09:34:13 AM
Summary: Nice place
Intan Juliana Intan Juliana
May 30, 2025 11:49:50 AM
Summary: Good customer service. Wifi slow to activate for foreign mobiles. It advertised the room for three but actually small to fit another bed in.
Hong Shuen Hong Shuen
May 27, 2025 06:05:29 PM
Summary: Hotel staff is very friendly the room is ok
May Lin May Lin
May 23, 2025 04:55:19 AM
Summary: Had a great stay at the Double Tree Shah Alam I-City. Outstanding service from the front desk, room service, restaurant, fitness team and security staff. The rooms were clean, modern and new. The Central mall next door is a plus. Will return next time I visit.
Daniel Daniel
Apr 26, 2025 05:23:25 PM
Summary: The hotel building and facilities are relatively new. Breakfast was excellent, with lots of varieties. Make sure you ask for a room with window view of the theme park. The view of the lights of the theme park and people playing in the theme park is gorgeous. There's the new big mall Central icity just 3 mins walking distance from the hotel. I LOVE this mall, it has everything you would need or want to buy. The mall is also very spacious, lots of shops and dining areas, and very clean as well. I stayed at this hotel for 4 nights and I love the experience.
Muhammad Muhammad
Apr 18, 2025 11:37:00 AM
Summary: The best hotel in i-City
Yuya Yuya
Apr 6, 2025 11:24:02 AM
Summary: the breakfast buffet has few options
Stephen Stephen

FAQ's

Is this Shah Alam hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shah Alam hotel have a swimming pool?

Yes, this Shah Alam hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shah Alam hotel?

Best-rates for the Shah Alam hotel starts from $77 per night with includes TV, Sports/Activities, Pool, Designated Smoking Area, Accessibility, Business Services, Restaurant, Bar, Breakfast, Laundry, Air Conditioner, Wellness Facilities, Spa, Toiletries, Internet, Parking, Wheelchair Accessible, Bedding/Linens, Guest Services, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Shah Alam hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shah Alam hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shah Alam hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shah Alam hotel?

Based on the information reported by the owner or manager, the Shah Alam hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shah Alam hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shah Alam hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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