Hatfield Heath Rentals United Kingdom England Bishop's Stortford Hatfield Heath

Down Hall Hotel | Hotel in Bishop's Stortford

| 8.8 (1001 Reviews) |  1 Bathroom  Stay&Play
Hatfield Heath Hotel | Down Hall Hotel

Hotel in Hatfield Heath, Bishop's Stortford

Eco-certified hotel with a full-service spa and a health club
A full-service spa, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and an outdoor tennis court are onsite.
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: 5:30 am contactless check-in available express check-in available minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available express check-out available late check-out fee: gbp 10 late check-out subject to availability
Payment Policy Fee for cooked-to-order breakfast: approximately gbp 19.50 per person pet fee: gbp 20 per pet (varies based on length of stay) service animals are exempt from fees late check-out fee: gbp 10 (subject to availability) rollaway bed fee: gbp 40.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for gbp 40.0 per night.
Pet Policy Food and water bowls are available pets allowed for an extra charge of gbp 20 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
 
Matching Road, Hatfield Heath, Bishop's Stortford, CM22 7AS, United Kingdom

What Our Guests say 500 + Reviews

Jul 13, 2025 07:29:36 PM
Summary: Beautiful setting for a stunning property x Need to sort your roads/pathways/carpark - seriously let’s down your image. Air on would be an investment too. Room great but bath taps need attention. Reception staff great & efficient x
Tina Tina
Jun 30, 2025 01:25:41 AM
Summary: A wonderful hotel. Let down by its Garden Room restaurant which was poor for a hotel of this standing. The Terrace dining was good.
Ronnie Ronnie
Jun 23, 2025 12:33:52 AM
Summary: Very delayed check in
Michael Michael
Jun 12, 2025 02:15:50 PM
Summary: Really nice space in the English countryside. Enjoyed our time there. Great food. Great estate overall.
Giovanni Giovanni
Jun 7, 2025 01:05:56 AM
Summary: Amazing hotel, we were there for a wedding and it was spectacular Only gripe I had was my room was extremely hot even with the Dyson fan on and windows open and was incredibly uncomfortable getting ready so avoid room 116 in summer times !
Laura Laura
May 25, 2025 08:06:38 PM
Summary: Down Hall was a truely beautiful hotel, very elegant and picturesque, the grounds were amazing, the hotel room was very spacious maybe the ventilation could be a litte better, but I was provided with a Fan so this aspect was addressed. Staff were very helpful throuhout my stay, and I was provided with everything I needed.
Joanne Joanne
May 19, 2025 10:40:00 PM
Summary: Superb comfort, food & service
Lin Lin
May 16, 2025 03:56:13 PM
Summary: A word of warning, this hotel has no air-con and is VERY hot - my room was 36c, the windows opened about 10cm and they couldn't switch my room or move me anywhere, should've researched it myself more. Staff wouldn't do anything to rectify the issue other than provide more fans. Think if you stayed in a chain hotel you'd be at least given some kind of compensation, it doesn't have to be much but a gesture brings the situation under control. Nothing was offered.
Rob Rob
May 12, 2025 05:38:43 PM
Summary: Hi the soa was amazing rhe staff make you fill so relaxed. They are so friendly and helpful nothing to much. The hotel staff are so nice helpful and friendly. But the suite i booked for one night did not meet expectations. Considering the room was £386 for the night it had broken old furniture that looked very old and full of dust. Would no expect that in such a high class suit. The balcony railings where full off cobwebs where not been cleaned in a very long time. Not up to the standard it should be at all its was shocking to see in such a expensive suit. But the bathroom was amazing very clean and done to a very high speck
John John
May 6, 2025 10:58:50 PM
Summary: Our stay was for my partner’s birthday I made a special request in the booking that there were red&white roses in the room when we got there. And there they were in a beautiful room with a little birthday cake it was a perfect couple of days. Food was delicious in the garden room and everyone was so nice and friendly and helpful
Andy Andy

FAQ's

Is this Down Hall Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Down Hall Hotel?

Check-in time for Down Hall Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Down Hall Hotel have a swimming pool?

No, this Down Hall Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Down Hall Hotel?

Best-rates for the Down Hall Hotel starts from $181 per night with includes Balcony/Terrace, Bedding/Linens, Spa, Fireplace/Heating, Restaurant, Laundry, Parking, TV, Accessibility, Sports/Activities, Wellness Facilities, Guest Services, Entertainment, Breakfast, Designated Smoking Area, Business Services, Bar, Hot Tub, Kitchen, Wheelchair Accessible, Toiletries, Child Friendly, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Down Hall Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Down Hall Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Down Hall Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Down Hall Hotel?

Based on the information reported by the owner or manager, the Down Hall Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Down Hall Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Down Hall Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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