Embassy Suites by Hilton Phoenix Downtown North | Hotel in Phoenix

| 9.2 (1131 Reviews) |  1 Bathroom
Encanto Hotel | Embassy Suites by Hilton Phoenix Downtown North

Hotel in Encanto, Phoenix

Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center
An indoor pool, a restaurant, and a health club are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Downtown North offers 242 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available
Check-out Check-out before noon contactless check-out available express check-out available
Payment Policy Fee for in-room wireless internet: usd 4.95 per night (rates may vary) covered self parking fee: usd 32.00 per day (in/out privileges) pet deposit: usd 75.00 per stay pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy 2 total pets food and water bowls are available pets allowed for an extra charge of usd 75 per accommodation, per stay, plus a deposit of usd 75.00 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
10 E Thomas Rd, Phoenix, 85012, USA

What Our Guests say 500 + Reviews

Sep 4, 2025 08:16:49 AM
Summary: This hotel is world class. The architecture is stunning and the amenities are terrific! Extremely clean and well maintained, beautifully decorated. The staff are friendly and very helpful. I highly recommend this hotel near the Phoenix Convention Center.
Mary Mary
Sep 4, 2025 06:10:01 AM
Summary: I'm here for several days because my brother is in ICU at St. Josephs - I'm exhausted at the end of the day, it was nice to come back to the lounge with a terrific staff- shout out to Luis, Thomas & Kenya who took excellent care of me, made me laugh and that was so appreciated after long days at the hospital. I was also impressed with the dinner menu, loved the salmon w/ cheesy rosoto & pancetta wrapped asparagus. Thank you for making a difficult time bearable. Debra
Debra Debra
Aug 31, 2025 01:30:49 AM
Summary: Thank you for a great stay in Phoenix.
Nadine Nadine
Aug 29, 2025 11:54:38 PM
Summary: Everything was awsome. The employess were so friendly and helpful. Very comfortable.
Diane Diane
Aug 28, 2025 01:09:12 AM
Summary: I stayed at Embassy Suites in Downtown Phoenix while moving my daughter in to college. The hotel is always nice and clean and comfortable, They have a wonderful breakfast with fresh made options. The vicinity to the college is perfect and the area the hotel is located in is nice
Melissa Melissa
Aug 25, 2025 11:27:18 AM
Summary: There was blood on one comforter. Small splatter on the bottom, one spot on the side and one spot on the top seam. Also the shower wasnt draining. Maintenance came and snaked it.
Carlos Carlos
Aug 25, 2025 06:16:17 AM
Summary: Everything was clean, calm, and cool! Love staying here.
Dominique Dominique
Aug 19, 2025 03:37:47 AM
Summary: Room was clean, staff was friendly, breakfast was good
Gina Gina
Aug 18, 2025 01:57:32 AM
Summary: I don’t remember his name but he was tall and very friendly he was making sure the front desk stayed nice and clean . The room looked great , great location and overall great experience.
Nichelle Nichelle
Aug 17, 2025 08:12:20 PM
Summary: Embassy Suites is my favorite place to stay, friendly customer service, comfortable beds, outstanding amenities and excellent complimentary breakfast options! This Phoenix location added a sweet welcome gesture, featuring my name on the screen upon arrival!
Nicole Nicole

FAQ's

Is this Encanto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Encanto hotel?

Check-in time for Encanto hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Encanto hotel have a swimming pool?

Yes, this Encanto hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Encanto hotel?

Best-rates for the Encanto hotel starts from $166 per night with includes Air Conditioner, Pool, TV, Business Services, Bar, Toiletries, Breakfast, Bedding/Linens, Restaurant, Guest Services, Kitchen, Wheelchair Accessible, Wellness Facilities, Entertainment, Internet, Laundry, Parking, Accessibility, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Encanto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Encanto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Encanto hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Encanto hotel?

Based on the information reported by the owner or manager, the Encanto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Encanto hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Encanto hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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