Emerald Hotel | Hotel in Nuku'alofa

| 7.0 (152 Reviews) |  1 Bathroom
Nuku'alofa Hotel | Emerald Hotel

Hotel in Nuku'alofa

Along with a restaurant, this hotel has a bar/lounge and concierge services. Self parking is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Designated Smoking Area
  • TV
  • Business Services
  • Bedding/Linens
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in
Check-in Check-in start time: 2:00 pm; check-in end time: midnight early check-in fee: usd 25 early check-in subject to availability late check-in fee: usd 25 for check-in between 10:00 pm and 6:30 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out A late check-out fee will be charged check-out before 10 am late check-out subject to availability
Payment Policy
Payment Policy Airport shuttle fee: usd 25.00 per person early check-in fee: usd 25 (subject to availability) late check-in fee: usd 25 for check-in between 10:00 pm and 6:30 am late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 25.0 per stay rollaway bed fee: usd 35.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. rollaway/extra beds are available for usd 35.0 per day. cribs (infant beds) are available for usd 25.0 per stay.
Pet Policy
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges included wifi is limited to 100 mb per guestroom, per stay. a surcharge applies for additional usage. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Vuna Road, Nuku'alofa, Tonga

What Our Guests say 500 + Reviews

Feb 16, 2026 12:23:13 AM
Summary: 3-star at best and that's being generous. The walls are not insulated from noise. Old outdated furnishing, pillow cases seemed clean, but stained, sheets torn in places, ceiling, walls and wood trim peeling in places, bathroom fan didn't work, towels felt like sandpaper, strong smell of disinfectant, TV was broken, they couldn't fix it and wouldn't replace it, just said "oh well," sketchy wifi, but nice staff-Nai is awesome, good AC and close to the ocean. You could do better with a different hotel, one that actually provides the services that it advertises.
Venetia Venetia
Jan 3, 2026 06:17:16 AM
Summary: The best hotel in Tonga to stay. Friendly customers services, rooms clean and comfortable and food delicious, fast service and price is right. This is my hotel of choices. Security officer boy he is so friendly. Thank you officer!!
anania anania
Nov 4, 2025 12:08:58 PM
Summary: I was disappointed with my stay at the Emerald hotel. The cost was fairly expensive compared with staying in NZ…but the room, service and breakfast were poor. The bathroom was not clean…towels were grubby…towels were not in the room when arriving after midnight nor was milk for a cup of tea. Floor in shower was dangerously slippery for elderly folks. Tv took 30 minutes to connect and get going…next night it did not go again as it was not explained a different tuning was needed. Communication on many such points was poor or non existent. The continental breakfast was poor…2 pieces of white toast lump of jam. 2 pieces of fruit. 2 boiled eggs….EVERY DAY…not good for competitive athletes…no cook to provide alternatives. Office lady was friendly and helped carry heavy bag upstairs.
Noni Noni
Sep 28, 2025 03:01:00 AM
Summary: The Emerald Hotel was a lovely place to stay. Those who worked there were so kind and friendly. We loved our stay. A special thanks to Nai on the reception.
Eileen Eileen
Sep 18, 2025 06:03:46 AM
Summary: The staff here are amazing and go above and beyond to help solve any issues, close to downtown and market, lots withing walking distance, on the waterfront
Karen Karen
Sep 1, 2025 04:24:41 PM
Summary: Overall, I do not recommend this hotel for your stay. Yes, ocean view is wonderful. That's all. Other points are not worth with its price. You should check other hotels, even if this hotel is cheaper than others. It is clean, but equipments are old enough. This hotel seems to be owned by Chinese, there are many items from China, including restaurant. Breakfast is toast with butter and jam, boiled egg, fruits, coffee/tea: too simple for the price. You should not order taxi from front: (one of )the driver seems to be a relative of receptionist, not a taxi driver. It costs 70 TOP, seems higher than usual taxi fee. The driver always use one's cellphone, sometimes without holding steering! When we arrived at the airport, the driver said nothing (such as "here we are" "thank you" "see you") and doesn't get out of the car to help luggages; just received money.
Aug 30, 2025 07:31:31 AM
Summary: Friendly staff and very helpful
sin yan sin yan
Jul 26, 2025 09:06:29 AM
Summary: I booked a ground floor room but didnt get it, the fridg was on the floor and it was rust only one chair next to the table one curtain which didn't cover the window, Broken shower door and broken toilet roll holder
Susan Susan
Jul 9, 2025 06:55:00 AM
Summary: The mattress is not so fantastic (old and makes a lot of noise) and cleaning is not done routinely. They clean only on request. This is contrary to my experience in the hotels back home in Nigeria, where cleaning is routine.
Bennett Bennett
Jun 11, 2025 02:30:00 PM
Summary: My booking was for a garden view room & I was pleasantly surprised upon check in to find that I had been upgraded to the sea view room, what a lovely notion that was! Th
KALOLAINE KALOLAINE

FAQ's

Is this Emerald Hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Emerald Hotel have a swimming pool? 

No, this Emerald Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Emerald Hotel? 

Best-rates for the Emerald Hotel starts from $112 per night with includes Air Conditioner, Parking, Designated Smoking Area, TV, Business Services, Bedding/Linens, Restaurant, Bar, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Emerald Hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Emerald Hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Emerald Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Emerald Hotel? 

Based on the information reported by the owner or manager, the Emerald Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Emerald Hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Emerald Hotel are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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