Central Business District Rentals Kenya Nairobi Central Business District

Fairmont The Norfolk | Hotel in Nairobi

| 8.6 (254 Reviews) |  13 Bathrooms  38 Guests  Stay&Play
Central Business District Hotel | Fairmont The Norfolk

Hotel in Central Business District, Nairobi

Set among tropical gardens, Fairmont The Norfolk offers luxury accommodations in an early 19th-century colonial building. It includes a fitness center with sauna, 6 restaurants and a heated outdoor pool. Elegantly decorated rooms include a flat-screen TV, marble bathroom and views of the surrounding garden. More spacious suites feature a separate seating area and some have a large, furnished terrace. The Norfolk features a modern-style American steak house, a classically furnished wine bar serving hors d'oeuvres and a poolside restaurant. Historical Lord Delamere Terrace restaurant and bar provides an international à la carte menu and drink selection. Free WiFi is available on site. Shopping and cultural tours of Nairobi can be organized at the 24-hour front desk. The gym has personal trainers and daily classes as well as a steam room and massage facilities. Business guests are also offered a complimentary return shuttle to their office with free WiFi on board. A collection of Kenyan history and culture can be seen at the National Museums of Kenya, a 15-minute walk. A shuttle is available at a fee for Jomo Kenyatta International Airport, 11 mi away.

Fairmont The Norfolk is located in Nairobi.

This 133 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Designated Smoking Area, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 254 reviews with the average score of 8.6 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 133 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Fairmont The Norfolk in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Fairmont The Norfolk”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Non refundable
Payment Policy Credit card required
Pet Policy Pets are not allowed
 
Harry Thuku Road, Nairobi, 00200, Kenya

What Our Guests say 500 + Reviews

Aug 19, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Breakfast was excellent. Good buffet with many options available. The fact that you have breakfast on the Lord Delaware Terrace only adds to the ambiance.
Negative: Some of the facilities in the property need to be upgraded. The gym is basic and can certainly be upgraded. The washrooms, though spotlessly clean could use more modern fittings . Would have given the property a five star rating but for the fact that despite our having made a reservation at the Tatu restaurant and having asked for a specific table, when we arrived at the restaurant our table was occupied by another family and we were told that this was an error.
Summary: Charming property that brings alive the “Out of Africa “ experience.
Deepa Deepa, India
Aug 17, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The hotel is modern, clean and comfortable with a lively warm swimming pool. The staff were friendly.
Negative: The price of the restaurant was excessive for the quality. The taxes were not included on the prices advertised on the menu.
Summary: A nice place to stay but expensive, particularly the restaurant.
Hilary Hilary, United Kingdom
Aug 5, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Excellent service, beautiful garden and fascinating historical hotel. Thank you!
Summary: A very comfortable historically important hotel which we loved and plan to come back in the future
Jul 12, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Sandra Sandra, USA
Jun 23, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Michael Michael, United Kingdom
Jun 2, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Amazing place with beautiful history❤️
Negative: We liked everything🌸
Summary: Beautiful place with an amazing atmosphere 🌞❤️
Gavkhar Gavkhar, Kenya
May 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Anna Anna, USA
May 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The lobby, common areas and restaurants were lovely, just what you'd expect from a Fairmont property. We also really enjoyed the breakfast onsite. The dining room was nice, the food was very tasty.
Negative: The rooms were not Fairmont quality. We've stayed at a handful of Fairmont properties in different areas around the world, this room experience came up short. We booked this to enjoy a nice, comfortable stay for the last night of our honeymoon and we were extremely disappointed. The room was dated, the bed was not very comfortable, the bathroom was old, small, the tub was subpar. The shower was also subpar and leaked onto the floor of the bathroom. The location was also disappointing. The area did not feel safe. When we arrived our taxi was kept in a holding area and without much explanation or hospitality we were taken into a side room and had to pass through a metal detector and have our bags searched before being allowed to move onto reception for check-in. This happened every time we came back on property - it left you feeling like you were staying in a very unsafe area.
Summary: Not the classic Fairmont experience - the property was wonderful, the rooms and area not so much.
david david, USA
May 27, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Mark Mark, United Kingdom
May 17, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Dian Gang Dian Gang, Austria

FAQ's

Is this Fairmont The Norfolk pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Fairmont The Norfolk?

Check-in time for Fairmont The Norfolk starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Fairmont The Norfolk have a swimming pool?

Yes, this Fairmont The Norfolk has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont The Norfolk?

Best-rates for the Fairmont The Norfolk starts from $194 per night with includes View, Balcony/Terrace, Security/Safety, Restaurant, Bar, Guest Services, Child Friendly, Pool, Designated Smoking Area, Wheelchair Accessible, Accessibility, Business Services, Air Conditioner, Parking, Ocean View, Oceanfront, Transportation/Shuttle, Sports/Activities, Internet, Wellness Facilities, Spa, Entertainment, Breakfast, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Fairmont The Norfolk a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont The Norfolk wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont The Norfolk is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont The Norfolk?

Based on the information reported by the owner or manager, the Fairmont The Norfolk indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont The Norfolk?

Based on the information reported by the owner or manager, details for the cancellation policy for the Fairmont The Norfolk are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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