Central Business District Rentals Kenya Nairobi Central Business District

Fairmont The Norfolk | Hotel in Nairobi

| 9.0 (188 Reviews) |  1 Bathroom  Stay&Play
Central Business District Hotel | Fairmont The Norfolk

Hotel in Central Business District, Nairobi

Luxury hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Fairmont The Norfolk offers 170 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in An early check-in fee will be charged check-in start time: 2:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before noon late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately kes 4500 for adults and kes 2250 for children airport shuttle fee: kes 8000 per vehicle (one way) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses geothermal energy
 
Harry Thuku Road, Nairobi, 00200, Kenya

What Our Guests say 500 + Reviews

May 22, 2025 01:50:00 PM
Summary: We felt at home here. The staff was genuinely kind and attentive.
Jeffrey Jeffrey
Apr 4, 2025 11:16:20 PM
Summary: Great hotel, very friendly staff, great food
Justin Justin
Feb 19, 2025 12:31:54 AM
Summary: I have stayed at this heritage hotel before, and was in no doubt that this would be the place I would stay this time. A wonderful place with an excellent and well trained staff.
Cato Cato
Jan 13, 2025 08:37:54 PM
Summary: Excellent all round - especially the staff
Hadrien Hadrien
Dec 27, 2024 03:27:47 PM
Summary: All the staff are great! Breakfast is great property is beautiful
enrique enrique
Sep 26, 2024 01:28:17 PM
Summary: Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.
Aldo Aldo
Sep 22, 2024 05:51:11 PM
Summary: Outstanding hotel in the middle of Nairobi. Superb, friendly staff, good food, skimpy drinks, and beautifully maintained British colonial furnishings and layout. A refreshing break from the sterile and cold environment of newer hotels. Just teriffic!
Aldo Aldo
Aug 17, 2024 04:10:09 AM
Summary: Very nice hotel and get staff
Roy Roy
Jul 27, 2024 08:12:54 AM
Summary: Excellent hotel and amazing staff. Kennedy makes the best Espresso martini ever. Gedi, Isaac, Njeri and Sharon are all brilliant too. Joy, Elijah and Veronica Make dining at Tatu and incredible experience and we hope to be back again soon.
thomas thomas
Jul 17, 2024 12:59:23 AM
Summary: Beautiful hotel in downtown Nairobi.
Lisa Lisa

FAQ's

Is this Fairmont The Norfolk pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont The Norfolk have a swimming pool?

Yes, this Fairmont The Norfolk has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont The Norfolk?

Best-rates for the Fairmont The Norfolk starts from $221 per night with includes Designated Smoking Area, TV, Wheelchair Accessible, Spa, Pool, Balcony/Terrace, Toiletries, Guest Services, Internet, Kitchen, Air Conditioner, Accessibility, Business Services, Bedding/Linens, Breakfast, Child Friendly, Laundry, Parking, Wellness Facilities, Bar, Restaurant StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Fairmont The Norfolk a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont The Norfolk wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont The Norfolk is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont The Norfolk?

Based on the information reported by the owner or manager, the Fairmont The Norfolk indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont The Norfolk?

Based on the information reported by the owner or manager, details for the cancellation policy for the Fairmont The Norfolk are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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