Four Points by Sheraton Cuenca | Hotel in Cuenca

| 9.1 (797 Reviews) | Pet Friendly 3 Bathrooms 11 Guests

Cuenca Hotel | Four Points by Sheraton Cuenca

Hotel in Cuenca

Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 4.5 mi away from Mariscal La Mar airport. All rooms include a private bathroom with shower, hairdryer and free amenities. Also air conditioning, 40 ”LCD TV with cable, coffee maker, safety box, ironing board and iron. The reception and Room service is 24 hours. Access available for people with disabilities. It offers a Bussiness Center, gym on the terrace of the Hotel, swimming pool with a nice view of the city, sauna, Turkish, whirlpool. The Hotel is 1.4 mi from the Tomebamba River. 1.6 mi from the Pumapungo Museum, 10 minutes from the Historic Center, 5 minutes from the Mirador de Turi, 15 minutes from the Thermal Baths.

Four Points by Sheraton Cuenca is located in Cuenca.

This 120 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 5 star rated property and has over 797 reviews with the average score of 9.1 . Coming to Cuenca and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 120 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Cuenca. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Cuenca in Cuenca is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Cuenca”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Unique Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Non refundable

Pet Policy Pets are allowed and charges may apply.

Other Policy Please note there is a service surcharge of usd $1.68 per night per room (includes taxes).guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 10169, Ecuador

What Our Guests say 500 + Reviews

Feb 21, 2026 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Clean, modern, easy to get cab to town, and mall next door very convenient

Suzanne, USA

Sep 23, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

David, Ecuador

Sep 19, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Breakfast was great!!

Negative: Pillows on bed are not good. they flatten and give no support to the neck

Summary: Great

Frank, USA

Aug 2, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Ricardo, USA

Jul 31, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Alejandro, Colombia

Mar 13, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Very clean upbeat and beautiful setting.

Negative: The pol was warm but tooooo shallow. Couldn’t do laps .knees touched the bottom of pool.

Summary: Lovely and fun!

Brown, USA

Feb 21, 2025 08:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: business

Claudio, Ecuador

Feb 7, 2025 08:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

rodolfo, USA

Feb 4, 2025 08:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Everything was perfect, from the professionalism and friendliness of the staff, to the breakfasts and the hotel and its location the views from the room was all perfect. The airport shuttle service was a nice included bonus. I would definitely return to this hotel.

Summary: Luxury Hotel, in the best location with a great team of helpful staff, very relaxing thank you !

Williams, New Zealand

Dec 20, 2024 08:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: business

ZHENG, Ecuador

FAQ's

Is this Cuenca hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cuenca hotel?

Check-in time for Cuenca hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cuenca hotel have a swimming pool?

Yes, this Cuenca hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cuenca hotel?

Best-rates for the Cuenca hotel starts from $90 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, Wheelchair Accessible, Private Pool, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Wellness Facilities, Fireplace/Heating, Restaurant, Bar, Guest Services, Entertainment, Child Friendly, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Cuenca hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cuenca hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cuenca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cuenca hotel?

Based on the information reported by the owner or manager, the Cuenca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cuenca hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cuenca hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $90