Grand Mercure Batam Centre | Hotel in Batam

| 9.8 (11 Reviews) | 1 Bathroom Stay&Play

Batam Hotel | Grand Mercure Batam Centre

Hotel in Batam

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Grand Mercure Batam Centre offers 230 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Unique Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: anytime

Check-out Check-out before noon

Payment Policy Fee for buffet breakfast: approximately idr 250000 for adults and idr 125000 for children airport shuttle fee: idr 195000 per vehicle (one-way, maximum occupancy 4) rollaway bed fee: idr 500000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for idr 500000 per night. free cribs (infant beds)!

Pet Policy No pets or service animals allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Jalan Raja H Fisabilillah Teluk Tering, Batam, 29461, Indonesia

What Our Guests say 500 + Reviews

Jun 23, 2025 06:43:31 AM

Summary: The stay was a pleasant one with friendly and helpful staffs. The room is clean and spacious. My family enjoy the stay.

Lee

Jun 22, 2025 12:38:06 PM

Summary: I generally prefer to stay at international chain hotels when I travel, as they offer a consistent standard of service and quality no matter where I am—and this hotel certainly lived up to those expectations. From the moment I stepped into the lobby, I was impressed by the stunning and thoughtfully designed interior. The décor is modern, tasteful, and exudes a sense of quiet luxury. The hotel is relatively new, and everything from the furnishings to the amenities feels fresh and well-maintained. My room was cosy and comfortable, with a great bed that ensured a restful night’s sleep. I appreciated the little touches—soft linens, ambient lighting, and a well-appointed bathroom. What truly made the stay outstanding, though, was the service. The staff here are genuinely warm, polite, and attentive. From the front desk to the restaurant team, everyone made me feel welcome and well taken care of. They were always ready to assist with a smile, which added a very personal touch to my stay. Breakfast was another highlight. The spread was extensive, with both local and international options, freshly prepared and beautifully presented. There was something for everyone—from hearty hot dishes to lighter, healthy choices. Overall, this hotel ticked all the right boxes for me. Excellent service, beautiful interiors, a comfortable room, and a generous breakfast—it’s everything I look for in a stay. I wouldn’t hesitate to return.

Sophia

FAQ's

Is this Grand Mercure Batam Centre pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Mercure Batam Centre have a swimming pool?

Yes, this Grand Mercure Batam Centre has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Mercure Batam Centre?

Best-rates for the Grand Mercure Batam Centre starts from $71 per night with includes Balcony/Terrace, Restaurant, Breakfast, Parking, Wheelchair Accessible, Wellness Facilities, Bar, Guest Services, Internet, Air Conditioner, View, Accessibility, Transportation/Shuttle, Sports/Activities, Toiletries, Child Friendly, Laundry, Pool, Designated Smoking Area, Business Services, Bedding/Linens, Spa StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Grand Mercure Batam Centre a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Mercure Batam Centre wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Mercure Batam Centre is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Mercure Batam Centre?

Based on the information reported by the owner or manager, the Grand Mercure Batam Centre indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Mercure Batam Centre?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Mercure Batam Centre are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $71

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