Helms Inn | Hotel in Victoria

9.4 (1502 Reviews) |  1 Bathroom
James Bay Hotel | Helms Inn

Hotel in James Bay, Victoria

Hotel with a 24-hour front desk, 9-minute walk to Victoria Harbour
Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Unique Amenities

  • Air Conditioner
  • Parking
  • TV
  • Balcony/Terrace
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Toiletries
  • Guest Services
  • Entertainment
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability minimum check-in age: 19
Check-out A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability
Payment Policy Uncovered self parking fee: cad 10 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash
 
600 Douglas St, Victoria, V8V2P8, Canada

What Our Guests say 500 + Reviews

Dec 29, 2025 10:09:19 AM
Summary: Rooms was spacious and nice and clean. Was very comfortable for 4 people.
Kim Kim
Dec 22, 2025 04:47:28 AM
Summary: Early check in, lovely room.
Devon Devon
Dec 16, 2025 08:29:28 AM
Summary: The room was great and the hotel was in an excellent location. Easy walking distance to the museum and harbor.
Susan Susan
Dec 1, 2025 07:44:56 AM
Summary: Extremely clean room, nice layout and close to all amenities.
Dodie Dodie
Nov 26, 2025 06:37:09 AM
Summary: Clean room and super friendly staff. Luggage storage available and 24h coffee at the lobby! The bed is super comfy.
Jia Yi Jia Yi
Nov 16, 2025 10:36:00 AM
Summary: Great staff. Room spotless with great amenities
David David
Nov 12, 2025 11:18:29 PM
Summary: The room was large, clean and comfortable. The suite was well equipped. The hotel is older but nicely updated. The only downside was the soundproofing - if you need a very quiet room, this is not the place. But the location, comfort, size and affordability made up for the noise.
Julie-Anne Julie-Anne
Nov 10, 2025 09:01:50 AM
Summary: Clean room, great staff! Lovely stay!
Tamara Tamara
Nov 9, 2025 08:15:00 AM
Summary: We booked a king studio for a week, which we did last year as well. This year’s room feels much smaller and quite crowded, so we feel that we have been downgraded from what we were charged. The stairs are an issue for me as well, which is recent due to a hip problem which I’m experiencing. We requested a king studio earlier this week but were told nothing else is available. We are here with a few others for an annual family gathering. The staff have tried to be helpful, the bathroom is very good, and the main room is definitely clean and attractive, just feels quite cramped. We are still hoping to be able to move to a roomier suite with no stairs after the weekend.
Marlene Marlene
Oct 27, 2025 04:17:42 AM
Summary: Very close to the port and museums (walking distance), and the room was convenient with a kitchen to cook or reheat leftovers.
Laurie-Anne Laurie-Anne

FAQ's

Is this Helms Inn pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Helms Inn have a swimming pool?

No, this Helms Inn does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helms Inn?

Best-rates for the Helms Inn starts from $103 per night with includes Balcony/Terrace, Business Services, Wellness Facilities, Guest Services, Entertainment, Parking, TV, Security/Safety, Internet, Kitchen, Bedding/Linens, Toiletries, Laundry, Air Conditioner, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Helms Inn a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helms Inn wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helms Inn has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helms Inn?

Based on the information reported by the owner or manager, the Helms Inn indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helms Inn?

Based on the information reported by the owner or manager, details for the cancellation policy for the Helms Inn are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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