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Holiday Inn Cincinnati N - West Chester by IHG | Hotel in West Chester

| 8.8 (651 Reviews) |  1 Bathroom
West Chester Hotel | Holiday Inn Cincinnati N - West Chester by IHG

Hotel in West Chester

Suburban hotel with area shuttle service and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Cincinnati N - West Chester by IHG offers 130 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This West Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 21
Check-out Check-out before noon contactless check-out available
Payment Policy Fee for full breakfast: approximately usd 12.95 per person rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
 
5800 Muhlhauser Rd, West Chester, 45069, United States

What Our Guests say 500 + Reviews

Jun 30, 2025 09:58:07 AM
Summary: The gentleman that checked us in was awesome, I did not get his name and his shift ended about 30 minutes after we checked in. We got there around 10:30 pm. He was very friendly and funny. He did a great job of going over everything the hotel had to offer, pool, restaurant, bar breakfast and the exercise room. All of the front desk staff was very friendly. Little disappointed in the cleanliness of the room, and there was only 1 cup left by the ice bucket. There were 3 adults and 1 toddler in the room, we could of used a few more cups. The beds were wonderful. I haven't slept that good in awhile. All in all, it was a good stay.
Nancy Nancy
May 31, 2025 06:18:16 AM
Summary: Good room at a good price!
May 25, 2025 06:06:21 AM
Summary: I thought the carts to bring your luggage on was a joke. We stayed the night before at a Drury in Montgomery and their carts were a 10. I rate yours as sub par. Your carts didn’t match how nice your hotel is. Very disappointing.
Randy Randy
May 19, 2025 08:59:15 AM
Summary: For a full service holiday inn it was not good. The pillow slip I had on one of the pillows was dirty, the sheets smelled funny, the carpets were disgusting and stained all over. The bathroom was not clean especially the shower. The floor by the door was sticky. The manager Greg was not very kind just very dismissive and stoic. There’s a full service holiday inn where I went to college in the middle of nowhere ohio that keeps their rooms and lobby much nicer than this.
May 4, 2025 02:53:55 AM
Summary: Our room was clean and comfortable. The hotel is in a nice location. We did not pay for the breakfast buffet so I cannot review that part of the hotel.
Jim Jim
Apr 15, 2025 02:08:11 AM
Summary: Service was fine. Everyone seemed rather busy so it is what it is. The room was clean but the pool definitely could have been maintained better. Overall it was good enough.
Apr 9, 2025 07:16:36 PM
Summary: Staff was pleasant. Hotel was clean. Restaurant in the hotel was fantastic. Service was great and food was wonderful.
Jerry Jerry
Mar 30, 2025 11:51:20 PM
Summary: We had a blast the staff was amazing. We didn’t get the room we thought we booked but that is Expedia showing us the wrong photos. That’s the only thing I’d suggest they fix.
Heather Heather
Mar 14, 2025 05:48:10 PM
Summary: Great
Cheryl Cheryl
Mar 10, 2025 06:33:31 AM
Summary: I've been staying at this Hotel for quite some time and never had a bad experience. This is a very Nice Clean Friendly place to stay. And the Desk clerk Greg is very professional.
Barry Barry

FAQ's

Is this West Chester hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West Chester hotel?

Check-in time for West Chester hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West Chester hotel have a swimming pool?

Yes, this West Chester hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Chester hotel?

Best-rates for the West Chester hotel starts from $97 per night with includes TV, Transportation/Shuttle, Business Services, Bedding/Linens, Guest Services, Kitchen, Laundry, Air Conditioner, Pool, Wheelchair Accessible, Balcony/Terrace, Bar, Breakfast, Accessibility, Wellness Facilities, Child Friendly, Parking, Security/Safety, Restaurant, Toiletries, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is West Chester hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Chester hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Chester hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Chester hotel?

Based on the information reported by the owner or manager, the West Chester hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Chester hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West Chester hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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