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Holiday Inn Express & Suites Plano West - Frisco by IHG | Hotel in Plano

8.4 (986 Reviews) |  1 Bathroom
Plano Hotel | Holiday Inn Express & Suites Plano West - Frisco by IHG

Hotel in Plano

Hotel with free breakfast, near Texas Health Presbyterian Hospital Plano
An outdoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express & Suites Plano West - Frisco by IHG offers 80 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Other
  • Pool
  • TV
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 21
Check-out Check-out before 11 am contactless check-out available
Child Policy Children are welcome. free cribs (infant beds)!
Pet Policy Pets not allowed
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
 
3101 Dallas Parkway, Plano, 75093, USA

What Our Guests say 500 + Reviews

Jul 2, 2025 11:08:27 PM
Summary: No suitcase holder in room, AC was too loud, pool towels were too small, eggs were terrible, light in room flickered, outside doors don’t work with key card, pool door not unlocked at opening time twice, phone in room didn’t work to call front desk, ironing board was so old, dirty and unsafe. Staff was great.
Jun 1, 2025 12:53:53 PM
Summary: The staff was incredibly friendly and helpful - from the front desk to the breakfast organizing lady. The hotel seemed old but "renovated" to an extent The first room that we were given immediately cause severe allergies to my eyes - itching, redness, watery eyes. I'm not an allergy person, but I immediately knew that a pet had been in before. I told this to the front desk who denied that pets are allowed in the hotel, but he gave us a new room regardless. The new room didn't cause any allergic issues thankfully The next day when returning in the evening to our hotel, we heard a dog barking in a completely different room. The guests likely didn't disclose their pet to the staff and may have brought the pet against hotel policy The reason I'm giving a lot review is as follows: in both rooms that we were given, the carpet was *incredibly* dirty. I forgot my sandals and just walking a few feet made my socks completely black. This much dirt in the carpet can't be good for health We will likely try a different hotel for our next visit
Arslan Arslan
May 29, 2025 07:57:04 PM
Summary: Hotel is older but nice and clean. Front desk staff is very friendly. Enjoying our stay.
Tiffany Tiffany
May 25, 2025 08:47:32 PM
Summary: Very clean rooms, front desk very prompt on checking us in and very friendly, great customer service
Sofia Sofia
May 16, 2025 09:02:58 AM
Summary: I enjoyed my stay. The property was clean with good customer service.
Scheneitha Scheneitha
Mar 24, 2025 09:48:25 AM
Summary: Check in was easy, the location is in a quiet place, and the property is clean.
Yusuf Yusuf
Mar 17, 2025 06:15:34 PM
Summary: Elevator on the 3rd floor damaged to be able to go down and at the time of cleaning they did not refill the body wash container.
Johan Johan
Feb 21, 2025 01:50:21 PM
Summary: Elevator dont water, ice machines are only on certain floors so you to climb up and the stairs for ice, very noisy! extremely noisy!!!!!
Heather Heather
Feb 18, 2025 04:06:50 AM
Summary: Good
Susan Susan
Feb 13, 2025 12:37:03 AM
Summary: It wasn’t super clean, but clean enough. The staff was amazing! So nice and accommodating for the couple of things I needed. Breakfast was good. The location was very convenient to the hospital, so I will be staying there again when we go back next month.
Kayla Kayla

FAQ's

Is this Plano hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Plano hotel?

Check-in time for Plano hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Plano hotel have a swimming pool?

Yes, this Plano hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Plano hotel?

Best-rates for the Plano hotel starts from $111 per night with includes Other, Security/Safety, Business Services, Bedding/Linens, Guest Services, Laundry, TV, Fireplace/Heating, Internet, Kitchen, Breakfast, Child Friendly, Air Conditioner, Parking, Pool, Wellness Facilities, Toiletries StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Plano hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Plano hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Plano hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Plano hotel?

Based on the information reported by the owner or manager, the Plano hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Plano hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Plano hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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