Hotel New Otani Osaka | Hotel in Osaka

| 9.4 (2644 Reviews) |  1 Bathroom
Chuo Hotel | Hotel New Otani Osaka

Hotel in Chuo, Osaka

Riverfront hotel with 11 restaurants and a full-service spa
Along with 11 restaurants, this hotel has a full-service spa and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, outdoor tennis courts, and a coffee shop/cafe are onsite.
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 43-inch Smart televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wired Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include outdoor tennis courts, a fitness center, and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Other
  • Pool
  • Designated Smoking Area
  • Wheelchair Accessible
  • Accessibility
  • Transportation/Shuttle
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Eco Friendly
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before noon late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately jpy 4945 for adults and jpy 2875 for children airport shuttle fee: jpy 1800 per person (one-way) airport shuttle fee per child: jpy 900 (one-way), (from 6 to 12 years old) covered self parking fee: jpy 1200 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) pool fee: jpy 6000 per night facilities fee: jpy 3850 per person and includes use of: sauna; hot tub; fitness facilities the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 3 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Access to the night pool 6:30-10 pm is available for guests ages 18 and older by reservation only. cashless transactions are available extra-person charges may apply and vary depending on property policy for the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool. government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the optional pool fee varies from jpy 5,000 - 6,000 per person, per entry. the listed optional pool fee applies to guest ages 13 and older for access to the pool. the pool fee for children ages 4-12 is jpy 2,000 per person, per entry. children ages 0-3 can access at no charge. please contact property for more details. this property accepts credit cards and cash this property requires children 0-3 years old to wear waterproof pants in the pool. this property uses eco-friendly cleaning products
 
1-4-1 Shiromi Chuo-ku, Osaka, 540-8578, Japan

What Our Guests say 500 + Reviews

Aug 27, 2025 10:13:09 PM
Summary: Flawless. That’s all I can say. Incredible staff, delicious breakfast and beautiful large rooms. Highly recommend.
Jul 16, 2025 05:19:29 PM
Summary: The most staff of hotel were so kind. So my stay of Hotel New Otani Osaka was very comfortable and perfect. The building of hotel was old, but clean. The castle view was wonderful. I recommend that fee of swimming pool and gym is free and the number of shuttle bus to kansai international airport is increased. Thank you.
Jihyun Jihyun
Jun 20, 2025 04:51:59 AM
Summary: It was amazing, great service and comfortable bed.
YOKO YOKO
Jun 17, 2025 01:45:00 PM
Summary: Hotel is really close to Osaka Castle. The view is amazing with the room that we got. Originally we were booked on the other side of the hotel but upon request to upgrade the room to a Osaka castle view, the receptionist was able to accommodate my request.
Ryann Ryann
Jun 16, 2025 01:02:31 AM
Summary: Great view of Osaka Castle, great location & great breakfast buffet!
Bob Bob
Jun 14, 2025 02:04:10 PM
Summary: I loved it! Will be back again
Eva L Estrada Eva L Estrada
Jun 5, 2025 07:19:23 PM
Summary: It was so good experience.
masashi masashi
Jun 3, 2025 05:00:02 AM
Summary: Beautiful hotel in a great location next to the river and Osaka Castle. Easy to get to as it’s very close to a subway station. Very clean and the hotel staff were very friendly and helpful. Would highly recommend. Thank you.
Harvey Harvey
Jun 2, 2025 09:16:53 PM
Summary: New and close to Osaka park
Mao Mao
Jun 2, 2025 09:02:57 AM
Summary: Overall everything was great, I have experienced really attentive customer service from the bell service to the concierge. But I must say, considering they are a high end or a 5 star hotel, the still backwards rule of no tattoos allowed in their fitness center threw me off. I would understand the spa or hotel onsens, but the gym or exercise facility? Tattoos had to be covered. I ended up not going anymore even though eventually I bought some clothing to cover my tattoos in my arm, but since I don’t want to worry anyone or make someone uncomfortable if my tattoos accidentally show, I did not enjoy their fitness facilities. All my hotel stays in Japan, the fitness facilities did not have any rules for tattoos.
Avelaine Avelaine

FAQ's

Is this Hotel New Otani Osaka pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel New Otani Osaka have a swimming pool?

Yes, this Hotel New Otani Osaka has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel New Otani Osaka?

Best-rates for the Hotel New Otani Osaka starts from $186 per night with includes Fireplace/Heating, Parking, Other, Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, Accessibility, Bar, Guest Services, Breakfast, Hot Tub, Internet, Kitchen, Air Conditioner, Pool, Transportation/Shuttle, Restaurant, Eco Friendly, Laundry, Sports/Activities, Child Friendly, Business Services, Bedding/Linens, Spa StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Hotel New Otani Osaka a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel New Otani Osaka wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel New Otani Osaka is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel New Otani Osaka?

Based on the information reported by the owner or manager, the Hotel New Otani Osaka indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel New Otani Osaka?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel New Otani Osaka are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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