Kioi Rentals Japan Tokyo Tokyo Kioi

Hotel New Otani Tokyo Garden Tower | Hotel in Tokyo

| 9.4 (1078 Reviews) |  1 Bathroom
Kioi Hotel | Hotel New Otani Tokyo Garden Tower

Hotel in Kioi, Tokyo

Luxury hotel with 20 restaurants and bars
20 restaurants, 4 bars/lounges, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and a business center are onsite.
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 20
Check-out Check-out before noon
Payment Policy Fee for buffet breakfast: approximately jpy 3680 to 8855 for adults, and jpy 3220 to 5175 for children airport shuttle fee: jpy 3600 per person (one-way) airport shuttle fee per child: jpy 1800 (one-way) facilities fee: jpy 6000 per person, per day and includes use of: sauna; spa; swimming pool the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 5 years old or younger stays free, per registered adult, when using existing bedding. free cribs (infant beds)!
Pet Policy Pets not allowed
Other Policy Cashless transactions are available children age 3 and younger must share existing bedding with an adult. extra beds are not available for children. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash
 
4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578, Japan

What Our Guests say 500 + Reviews

Sep 28, 2025 06:41:26 AM
Summary: Good nice hotel, close to a metro station. Staff is polite. Hotel is big and somehow difficult to navigate, and breakfast area is rather small for that hotel quality.
Hernan Hernan
Sep 7, 2025 11:49:22 PM
Summary: Breakfast was excellent. The pool was a bit of a walk from the hotel and there is no direct access from the hotel but it was nice as there are few hotels in Tokyo with pools. The service was amazing. We enjoyed the sky bar in the evenings for food and drinks and the sky bar buffet was very good. There is an elevator from the garden tower to street level where you are just a 3 minute walk to the subway.
michael michael
Aug 23, 2025 10:52:58 AM
Summary: New Otani is one of favourite hotels in Tokyo and have 4-5 times. This time, unfortunately the first room we were given smelled of smoke, even though it was non-smoking. However, the staff were very polite and apologetic and upgraded us to a room with a better view. Also, they were very accommodating with a late check out.
Jul 30, 2025 10:03:17 AM
Summary: Amazing stay and really friendly staff, accommodated myself and my partner for our honeymoon stay. Very close to main train stations too
Jul 11, 2025 04:41:58 PM
Summary: Wonderful staff at the front desk either May or garden both very good
Yoko Yoko
Jul 10, 2025 10:22:15 AM
Summary: Location was convenient. Hotel is spectacular, albeit a little dated. We were disappointed that the pool was undergoing repairs and were not able to use it… considering the weather in Tokyo. Service was excellent and everyone was very welcoming.
Jul 7, 2025 05:51:08 AM
Summary: The absolute best hotel. I was telling my kids that this is very similar to a four seasons, it is so beautiful. There are so many little shops that is so comfortable. The amenities are wonderful, we just happen to have a very nice semi circular corner room, which was on the 30th fifth floor so the view is spectacular. I have stayed in so many hotels and have been fortunate to travel all over the world and this was our absolute favorite by far. The espresso machines in the room were an amazing touch, all the amenities as mentioned, access to great places nearby, there’s a grocery store on the first level if you need it, 711 of course nearby, I think like 15 or 20 restaurants in the actual hotel itself, a fantastic pool, which I believe is rare in Japan, but I’m not sure on that one because this is our first trip, a restaurant that faces their Japanese garden, which is also amazing, a restaurant on one of the higher floors with an even better view, Bar, incredible attention to Detail. This was an incredible experience and if you find the price to be in your range, then you should definitely stay here, I don’t recommend staying less than two nights, however because there’s just so much to do. Ideally, it would be three nights or more. I was here with my husband and two kids who are teenagers and it’s unanimous this place was amazing.
Joanna Joanna
Jul 2, 2025 01:40:28 PM
Summary: The staff was wonderful
Elizabeth Elizabeth
Jul 2, 2025 06:56:18 AM
Summary: Happy with our stay
Pota Pota
Jul 1, 2025 10:18:14 AM
Summary: This is a solid, reliable, conservative property with excellent service and facilities.
DEAN DEAN

FAQ's

Is this Kioi hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kioi hotel have a swimming pool?

Yes, this Kioi hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kioi hotel?

Best-rates for the Kioi hotel starts from $416 per night with includes Pool, Wheelchair Accessible, Business Services, Restaurant, Guest Services, Breakfast, Laundry, TV, View, Balcony/Terrace, Accessibility, Bedding/Linens, Child Friendly, Kitchen, Designated Smoking Area, Spa, Toiletries, Parking, Wellness Facilities, Bar, Internet, Air Conditioner StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Kioi hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kioi hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kioi hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kioi hotel?

Based on the information reported by the owner or manager, the Kioi hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kioi hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kioi hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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