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J5 Hotels Helvetie Montreux | Hotel in Montreux

| 7.8 (1002 Reviews) |  1 Bathroom  Stay&Play
Montreux City Centre Hotel | J5 Hotels Helvetie Montreux

Hotel in Montreux City Centre, Montreux

Hotel in Montreux with a rooftop terrace and a 24-hour front desk
This smoke-free hotel features a restaurant, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and a library.
J5 Hotels Helvetie Montreux offers 63 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 4:00 am minimum check-in age: 18
Check-out Check-out before 11 am
Payment Policy Fee for buffet breakfast: approximately chf 18 per person covered self parking fee: chf 25.00 per night pet fee: chf 15.00 per pet, per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets allowed for an extra charge of chf 15.00 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
 
Avenue Du Casino 32, Montreux, 1820, Switzerland

What Our Guests say 500 + Reviews

Aug 20, 2025 11:26:06 AM
Summary: The hotel has a lot going for it, but also some drawbacks that left us with mixed feelings. The Good: The location is excellent, right in the center of Montreux and close to both the bus stop and train station, which made getting around very convenient. Guests also receive a Riviera Card that provides free local transport and discounts, which was a great benefit. Our room and bathroom were clean and well-maintained, which we truly appreciated. The Not-So-Good: Our room wasn’t ready at check-in, which was inconvenient after a long journey. Another disappointment was related to breakfast. On Fridays, Saturdays, and Sundays, there’s a lively street market by the lake with plenty of food options. However, the hotel staff encouraged us to purchase the hotel breakfast without mentioning the market. We were told it would be CHF 18 per adult and that it included everything, even cooked-to-order eggs such as omelets or fried eggs. But when we went down to eat, we found that cooked eggs cost an extra CHF 7. While the breakfast was decent and convenient, the lack of transparency about the real cost felt misleading. To make matters worse, at checkout an additional CHF 6 per adult was charged for city tax, bringing the actual total to CHF 24 per person- quite expensive compared to the quality and variety available at the street fair. Overall: Great location and comfortable stay, but the lack of transparency around breakfast and extra charges left a negative impression.
Jul 13, 2025 11:29:48 PM
Summary: The hotel is pretty. Overall is clean but it is summer. When it rains, so many insects came into the room.
Jul 12, 2025 09:10:00 PM
Summary: Just one night but the service was efficient and the room was as presented on the website. Appreciated the flexibility on check-in, as we arrived early and were permitted to checkin The only thing missing was tea/coffee amenities in the room, but otherwise a good hotel.
Isobel Isobel
Mar 8, 2025 07:13:54 PM
Summary: Great
Francis Francis
Feb 27, 2025 08:46:54 PM
Summary: .
Santiago Santiago
Jan 4, 2025 03:45:35 AM
Summary: Love the property.
Karren Karren
Dec 23, 2024 07:16:51 PM
Summary: Disappointing stay - very dated bathroom, heating did not work (was given a fan heater on request) and only 2 electrical sockets in the whole room (which the lamps were plugged into). Rest of hotel pleasant and lovely breakfast. But not good to walk into a cold room in December, also with no kettle.
Faye Faye
Oct 11, 2024 10:23:41 PM
Summary: Enjoyed our two night stay. Excellent location, not too far from the railway station and close to the lake/promenade There were features of an 'old grandeur', many of which I quite appreciated. We had a very nice large room with a view of the lake and the casino. The bed was very comfortable. The bathroom could have done with a bit of updating, but was o.k. One receptionist was really nice and helpful, the second was perhaps a bit 'off hand', but nothing to complain about. On arrival we were provided with a pass for free public transport in the local area. The restaurant staff were very friendly and welcoming at breakfast. The breakfasts themselves were a little basic, but I still enjoyed the experience. I realised they do not provide a kettle in the room, so I took our own, only to find that you need a special Swiss adapter and none of those I had taken used previously in other European countries, Canada, New Zealand etc. worked there. They will provide you with a flask of hot water though at reception if you ask. Need to take your own tea bags, coffee etc.
Bernard Bernard
Oct 10, 2024 02:55:31 PM
Summary: Rooms had a smell, booked a single room and was very dated.
Puneet Puneet
Oct 1, 2024 04:15:01 AM
Summary: We really enjoyed our stay, it really was in the perfect location. We had a beautiful corner room with two balconies that had spectacular views of the mountains. The only details we would add is that the pillows were a little uncomfortable and that the shower wasn’t the best. Other than that, great stay!
Sarah Sarah

FAQ's

Is this J5 Hotels Helvetie Montreux pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the J5 Hotels Helvetie Montreux have a swimming pool?

No, this J5 Hotels Helvetie Montreux does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in J5 Hotels Helvetie Montreux?

Best-rates for the J5 Hotels Helvetie Montreux starts from $181 per night with includes Bar, Toiletries, Guest Services, Parking, Breakfast, Internet, TV, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Security/Safety, Entertainment, Child Friendly, Accessibility, Business Services, Bedding/Linens, Fireplace/Heating, Restaurant StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is J5 Hotels Helvetie Montreux a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the J5 Hotels Helvetie Montreux wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the J5 Hotels Helvetie Montreux is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the J5 Hotels Helvetie Montreux?

Based on the information reported by the owner or manager, the J5 Hotels Helvetie Montreux indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for J5 Hotels Helvetie Montreux?

Based on the information reported by the owner or manager, details for the cancellation policy for the J5 Hotels Helvetie Montreux are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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