JW Marriott Charlotte | Hotel in Charlotte

| 9.4 (949 Reviews) |  1 Bathroom
Second Ward Hotel | JW Marriott Charlotte

Hotel in Second Ward, Charlotte

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: 12:30 am early check-in subject to availability express check-in available minimum check-in age: 18
Check-out Check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Payment Policy Fee for full breakfast: approximately usd 10 to 40 for adults, and usd 10 to 20 for children fee for in-room wireless internet: usd 14.00 per day (rates may vary) covered valet parking fee: usd 48 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
 
600 S College St, Charlotte, 28202, USA

What Our Guests say 500 + Reviews

Nov 14, 2025 04:53:38 PM
Summary: Not many choices
michael michael
Nov 3, 2025 08:43:23 PM
Summary: Yes
Terence Terence
Oct 13, 2025 11:45:07 PM
Summary: Very nice and clean. Friendly staff and guests
Brandon Brandon
Oct 12, 2025 08:13:11 PM
Summary: Everything was amazing
Shiedah Shiedah
Sep 15, 2025 05:53:05 AM
Summary: Hotel staff checking in was great. Accomdations good. The pool bar and service was shockingly bad. Very unprofessional. Non hotel guests get priority at the restaurant over hotel guests at the pool. Being people their drinks if it’s going to take 30 minutes. The bar staff made people wait unacceptable periods of time. When the bar was super busy they were carrying out personal conversations with other staff or engaging in long winded conversations with guests while 10-15 others waited to give drink orders. A lot can be cleaned up here.
John-Paul John-Paul
Aug 15, 2025 12:31:33 PM
Summary: Beautiful hotel
Elizabeth Elizabeth
Aug 13, 2025 08:35:32 PM
Summary: Needs a better different selection of pillows, some are to soft
Darnell Darnell
Aug 13, 2025 08:22:41 AM
Summary: Staff very attentive,housekeeping didnt miss a thing and the room was immaculate with the best city view day or night. Valet parking staff couldn't have been nicer.Best experience. Thank you for just being a great place to relax and have a little fun.
Sonja Sonja
Aug 12, 2025 02:44:20 AM
Summary: We ordered room service. At some point during the room being cleaned, the ketchup bottle was evidently dropped and broken. We weren't notified of this, we discovered it when my daughter cut her foot on a piece of glass that was left behind. Upon closer inspection, I found several large pieces of glass in the carpet, some an inch long, as well as ketchup on the base board and floor near where the glass was found. I gathered at least six pieces of glass in a bowl and took them to the front desk and explained the situation. I asked that the carpet be vacuumed and mentioned the ketchup. We went back out and when we returned the ketchup was still present and I still saw glass specks in the carpet. They sent a housekeeper, who stood in our room and called someone on her phone, spoke to them in Spanish thinking we wouldn't understand and told them they didn't see any glass (I'd already picked up the big pieces). She vacuumed and left the room, ketchup still on the baseboards. Over the course of the weekend I spoke with at least 6 members of staff including a manager and it seems that saying sorry and vacuuming the carpet was enough for them to consider the matter resolved when my daughter was injured. We were charged full price for our reservation, and then charged additional for parking despite it being included in the reservation on Expedia. So my daughter was injured due to staff neglegence and we were overcharged $150, which I'll now have to fight to get back. Won't be back.
Terry Terry
Aug 12, 2025 02:08:08 AM
Summary: Had to switch rooms upon arrival due to a life-safety issue, but the staff handled it quickly. The new room was fine, though there were some bathroom electrical issues. Housekeeping missed small details like refilling soap. The bar area and staff were great, and dinner at Dean’s was excellent. Overall, a good trip that could be even better with a bit more attention to detail.
Kenny Kenny

FAQ's

Is this JW Marriott Charlotte pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the JW Marriott Charlotte have a swimming pool?

Yes, this JW Marriott Charlotte has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Charlotte?

Best-rates for the JW Marriott Charlotte starts from $298 per night with includes Wellness Facilities, Restaurant, Parking, Balcony/Terrace, Security/Safety, Business Services, Bar, Toiletries, Spa, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry, Fireplace/Heating, Pool, TV, Wheelchair Accessible, Bedding/Linens, Air Conditioner, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is JW Marriott Charlotte a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Charlotte wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Charlotte is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Charlotte?

Based on the information reported by the owner or manager, the JW Marriott Charlotte indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Charlotte?

Based on the information reported by the owner or manager, details for the cancellation policy for the JW Marriott Charlotte are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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9.0 (13 Reviews)
Hotel
  • Air Conditioner
  • Balcony/Terrace
  • Security/Safety