Kempinski Hotel Hangzhou | Hotel in Hangzhou

| 9.4 (26 Reviews) | 1 Bathroom

Gongshu Hotel | Kempinski Hotel Hangzhou

Hotel in Gongshu, Hangzhou

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Kempinski Hotel Hangzhou offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out Check-out before noon

Payment Policy Fee for buffet breakfast: approximately cny 186.56 for adults and cny 93.28 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome.

Pet Policy Pets not allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

No. 66, Lishui Road, Gongshu District, Hangzhou, 310015, China

What Our Guests say 500 + Reviews

Jan 4, 2025 07:56:41 AM

Summary: Great place to stay. Great location too. Will revisit if I travel to Hangzhou

Ching Yieng

Nov 23, 2024 04:32:22 PM

Summary: Classy business style hotel

LIN

Nov 16, 2024 11:29:56 PM

Summary: Wonderful hotel everything in top notch condition brand new highly recommend. Bellboy Yann was very helpful and friendly

Enkhzul

Nov 12, 2024 06:20:22 PM

Summary: 3 days stayed in this hotel. Concierge Mr Yann who helps me booked train ticket since I am a foreigner. Yann is very helpful. He helps me buy train ticket, reminding me to be on time before train departure and ensure I arrive safely and without any issue. He really care about his hotel guest. I really impress with his attitude and service. Will recommend this hotel

LEE

Oct 20, 2024 08:03:41 AM

Summary: Nice hotel near grand canal

Shane

Oct 30, 2023 07:19:27 PM

Summary: Great Location as it is next to the shopping center. The canal can be seen from the room. The big windows make the room bright and pleasant.

HUAZHI

Jul 28, 2021 10:48:35 PM

Summary: Hotel feels new and clean. Gym, pool, and food definite highlights. Buffet, German, Chinese restaurants all worth it. Rooms are ok. Executive Suite is large but lacks detail and warmth. Regular king room has a strange layout with the bathroom sink and mirror in the entranceway. All in all a decent and relaxing stay at this property.

Christopher

Jan 30, 2021 02:26:32 PM

Summary: Wonderful hotel. Friendly staff, great facilities like a great German cafe and restaurant, pretty nice afternoon tea (setting and service is great, but food quality could be slightly better), and great pool and huge jacuzzi (but a swimming hat is non negotiable). Location isn't great for west lake but if you know how to order taxis and avoid rush hour it's fine to get around. Some nice restaurants in the next door shopping mall like a Vietnamese and there's a blue frog too. The breakfast buffet was wide ranging and pretty good, but the quality of most things wasnt up to true 5 star level. I personally found the bed too hard, but after mentioning this they put a second mattress topper on it and I was fine after that. A final negative is there is a bit of a dodgy smell from the toilet. But the electronic bidet somewhat makes up for that! Overall I'd recommend this place though and would return.

ben

Nov 14, 2019 09:55:25 PM

Summary: Brand new hotel with very tasteful decoration. Staff are friendly but some definitely require more training. As the hotel is new and probably so as the staff, given them more time, they should be great. Room is comfortable with camel view; however, the design of it is probably only for couple as the bath tub is right in the center of the room with no partition. The shopping mall is right next to hotel, so if you don’t want hotel food, there are plenty of choices. The room service food; however, is below standard. Definitely need great imporovement in this area.

Suk Ling

Jul 25, 2019 11:44:39 AM

Summary: Overall decoration is chic and room is spacious, with view of the canal, staff is helpful, buffet breadfast is great! The disadvantage is not all the facilities available, e.g. swimming pool

FAQ's

Is this Kempinski Hotel Hangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kempinski Hotel Hangzhou have a swimming pool?

Yes, this Kempinski Hotel Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kempinski Hotel Hangzhou?

Best-rates for the Kempinski Hotel Hangzhou starts from $122 per night with includes Balcony/Terrace, Spa, Restaurant, Laundry, Pool, Guest Services, Child Friendly, Internet, TV, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Toiletries, Air Conditioner, Parking, Bar, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Kempinski Hotel Hangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kempinski Hotel Hangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kempinski Hotel Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kempinski Hotel Hangzhou?

Based on the information reported by the owner or manager, the Kempinski Hotel Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kempinski Hotel Hangzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kempinski Hotel Hangzhou are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $122

Price Details

You will be redirected to

Hot Deal - It has been viewed 19 times today

Not the right fit? Check out our other properties in Gongshu

Places to Stay Near Gongshu, Hangzhou

Sort by

Most Popular

Most Popular
Highest Price
Lowest Price
Highest Rating
Lowest Rating

From US $65

10.0 (1 Review)

Apartment

Citadines Wulin New Town Hangzhou

Air Conditioner
Parking
Wheelchair Accessible