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Kempinski Hotel Suzhou | Hotel in Suzhou

| 8.0 (46 Reviews) |  1 Bathroom  Stay&Play
Wuzhong Hotel | Kempinski Hotel Suzhou

Hotel in Wuzhong, Suzhou

Luxury hotel with 3 restaurants and 10 hot tubs
Along with 3 restaurants, this hotel has a marina and a full-service spa. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge.
Kempinski Hotel Suzhou offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars (stocked with some free items). Each accommodation is individually furnished. Beds feature down comforters. 40-inch LCD televisions come with satellite channels and video-game consoles. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.


A marina and a health club are featured at the hotel. 10 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Eco Friendly
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: midnight express check-in available late check-in subject to availability minimum check-in age: 18
Check-out Check-out before noon express check-out available
Payment Policy Fee for buffet breakfast: approximately cny 178 for adults and cny 90 for children rollaway bed fee: cny 350.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 350.0 per night.
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property uses a grey water recycling system and eco-friendly cleaning products
 
1 Guobin Rd, Suzhou Industrial Park, Suzhou, 215021, China

What Our Guests say 500 + Reviews

Mar 13, 2025 05:11:38 PM
Summary: Beautiful view
JANET JANET
Sep 14, 2020 10:08:52 AM
Summary: Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises. Superb German / Munich restaurant on site. Superb fitness club.
JORGE JORGE
Dec 4, 2017 05:07:35 AM
Summary: This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
William William
Dec 17, 2015 05:00:20 PM
Summary: Comfortable but far in distance from any amenities.
Oct 16, 2014 08:46:50 PM
Summary: The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.
Sep 27, 2014 06:29:19 PM
Summary: The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.
Aug 17, 2014 02:38:51 AM
Summary: There are minimum service you can get to American standard. I smell smoke when entered in non-smoking room, and found cigarette ashes on the holder by toilet. I have used this hotel for so many times, and getting tired of its poor service even I used the club service all the time. I am going to try another hotel in the area next time in upcoming October trip.
David David
Jun 21, 2014 01:04:11 PM
Summary: Nice huge hotel with modern comforts. The staff upgraded me to a suite which was huge! The staff was courteous and helpful in English. However, the hairdryer barely worked, aircon worked but never able to get the room right, either too cold or stuffy. The hotel is surrounded by a golf course and lake, its a 20 minute walk just to get to the gate of this property. Overall, good stay.
May 13, 2014 08:30:28 PM
Summary: Very clean and well-appointed hotel located near a beautiful lake. The food and bar options aren't terribly exciting, though.
John John
May 2, 2014 12:28:21 AM
Summary: I have stayed at this Kempinski location several times and never found the experience any less than fully satisfying - a true five star experience.
Denmarkian Denmarkian

FAQ's

Is this Kempinski Hotel Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kempinski Hotel Suzhou have a swimming pool?

Yes, this Kempinski Hotel Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kempinski Hotel Suzhou?

Best-rates for the Kempinski Hotel Suzhou starts from $115 per night with includes Spa, Guest Services, Entertainment, Pool, Designated Smoking Area, Bedding/Linens, Toiletries, Eco Friendly, Barbecue/Outdoor Cooking, Internet, Kitchen, TV, Balcony/Terrace, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Child Friendly, Hot Tub, Air Conditioner, Accessibility, Breakfast, Laundry, Bar, Wheelchair Accessible StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Kempinski Hotel Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kempinski Hotel Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kempinski Hotel Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kempinski Hotel Suzhou?

Based on the information reported by the owner or manager, the Kempinski Hotel Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kempinski Hotel Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kempinski Hotel Suzhou are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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