Kigali Serena Hotel | Hotel in Kigali

| 8.5 (308 Reviews) |  4 Bathrooms  10 Guests  Stay&Play
Kigali Hotel | Kigali Serena Hotel

Hotel in Kigali

Located in Kigali, a 3-minute walk from Belgian Peacekeepers Memorial, Kigali Serena Hotel has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Each room at the 5-star hotel has city views, and guests can enjoy access to a terrace and to a sauna. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. At the hotel the rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room comes with an electric tea pot, while selected rooms also feature a balcony and others also feature pool views. All rooms feature a desk. Kigali Serena Hotel offers a buffet or American breakfast. At the accommodation you'll find a restaurant serving African, American and Indian cuisine. Dairy-free, kosher and vegan options can also be requested. Kigali Serena Hotel has a wellness area with a hot tub. Kigali Centenary Park is 3.4 miles from the hotel, while Niyo Arts Gallery is 3.8 miles from the property. Kigali International Airport is 6.8 miles away.

Kigali Serena Hotel is located in Kigali.

This 117 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Security/Safety, Laundry, and several others. This is a 5 star rated property and has over 308 reviews with the average score of 8.5 . Coming to Kigali and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 117 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Kigali. These details are authentic, as they are provided by our partner, booking.com.

This Kigali Serena Hotel in Kigali is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kigali Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Non refundable
Pet Policy Pets are not allowed
Other Policy Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.
 
KN3 Ave, Kigali, Rwanda

What Our Guests say 500 + Reviews

Sep 1, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Adeiza Adeiza, Kenya
Aug 30, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Mehul Mehul, United Kingdom
Aug 30, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Alsayyari Alsayyari, Saudi Arabia
Aug 26, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The quietness, food and pool
Negative: First room set up. It was a junior suite.
Summary: Great place and very relaxing.
Derrick Derrick, Uganda
Aug 14, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Sani Sani, Nigeria
Aug 12, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Glory Glory, Tanzania, United Republic of
Aug 11, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Salome Salome, Ireland
Aug 11, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Abbas Abbas, Qatar
Aug 11, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Ahmad Ahmad, Rwanda
Aug 1, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Nice pool, comfortable room
Negative: Slow service for meals

FAQ's

Is this Kigali Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kigali Serena Hotel?

Check-in time for Kigali Serena Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kigali Serena Hotel have a swimming pool?

Yes, this Kigali Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kigali Serena Hotel?

Best-rates for the Kigali Serena Hotel starts from $325 per night with includes Wheelchair Accessible, Business Services, Fireplace/Heating, Restaurant, Designated Smoking Area, Oceanfront, Spa, Child Friendly, Pool, View, Sports/Activities, Toiletries, Entertainment, Internet, Bar, Breakfast, Ocean View, Guest Services, Air Conditioner, Wellness Facilities, Balcony/Terrace, Security/Safety, Laundry, Parking, TV, Accessibility, Transportation/Shuttle, Barbecue/Outdoor Cooking, Hot Tub, Kitchen StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Kigali Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kigali Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kigali Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kigali Serena Hotel?

Based on the information reported by the owner or manager, the Kigali Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kigali Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kigali Serena Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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