Woodbank Rentals United Kingdom England Ellesmere Port Woodbank

Macdonald Craxton Wood Hotel & Spa, Chester | Hotel in Ellesmere Port

| 7.8 (892 Reviews) |  1 Bathroom  Stay&Play
Woodbank Hotel | Macdonald Craxton Wood Hotel & Spa, Chester

Hotel in Woodbank, Ellesmere Port

Eco-certified hotel with a full-service spa and a health club
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • Pool
  • TV
  • Balcony/Terrace
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available
Payment Policy Fee for full breakfast: approximately gbp 24 per person pet fee: gbp 15 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy 2 total pets pets allowed for an extra charge of gbp 15 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Children are allowed in the pool 9-11 am and 3-6 pm. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted
 
Parkgate Road, Ellesmere Port, CH66 9PB, United Kingdom

What Our Guests say 500 + Reviews

Jul 31, 2025 04:00:29 PM
Summary: This hotel is ok, just needs updating and a little care. There was a distinct smell of cigarette smoke in the reception area and down the corridors. The wardrobe door was off its hinges in our room and the shelves all scratched and tatty. The beds were comfortable and the room was clean.
Neeta Neeta
Jul 28, 2025 04:37:28 PM
Summary: this was a wonderful saty. We were a family of 16. Occupying 5 rooms. Service was great. Staff were great. Pool steam and sauana super clean. Hotel rooms a little dated but did the job. We had a blast
Kirti Kirti
Jul 19, 2025 01:14:49 AM
Summary: Had a lovely day at the Spa with lovely with treatment and afternoon tea. We booked to stay at the hotel overnight. The staff were helpful and professional behind the reception and in the restaurant. We had afternoon tea which was okay, went again for tea, very overpriced and the food wasnt great for the value. Breakfast was excellent lots of choice to chose from and cooked breakfast was good. Hotel room was very dated. Had booked room with king size bed, but was two single beds pushed together. The beds were okay but didnt find the mattresses the comfiest. The area was quiet which was good, no noise compaints. The room only had one working UK plug socket, one did not work and the rest were EU plugs so not able to use. Decent shower and bathroom. Overall excellent spa day and breakfast at the hotel, Tea time food overpriced and the rooms are very dated.
Jul 8, 2025 11:18:33 PM
Summary: Staff friendly and excellent. Food generally good but breakfast on Tuesday not up to Monday’s standard. Hotel clean but in need of refurbishment.
Jul 4, 2025 12:49:24 AM
Summary: On arrival I was allocated my room tv would not work and room had not been cleaned, the manager came and within seconds agreed to move me . My next room was clean but had a big fan in it and I was told the room gets very warm. Out of all the windows only one opened about two inches. The fan was needed but the main issue was the fan in the toilet was noisy and never went off and at 10.50 that night my door was banged heavily and by another guest shouting for me to turn off the fan . I had no option but to take my card out which in turn turned all the room power off , it was a very uncomfortable unpleasant night . Following day the cleaner had said the issue with the fan only started yesterday and she had reported the issue . On top of all of this I ordered a meal of steak chips and salad , the salad was an embarrassment even the employee serving said he was embarrassed . Worst of all the managers never seemed to do much to rectify I was still expected to pay for both days stays and my meal .
Robert Robert
Jun 16, 2025 10:52:03 PM
Summary: Nice comfy beds. Hotel in need of facelift and at £24 for breakfast it looks like this is how they plant to fund it !!. Mouldy ceiling in bathroom ☹️
DEAN DEAN
Jun 15, 2025 11:02:38 PM
Summary: Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
Ian Ian
Jun 13, 2025 01:03:35 AM
Summary: The domestic staff are wonderfu, very helpful, lovely people and so very kind. All the staff we were in contact with could not of been nicer. My wife had her 21st some 51 years ago at this hotel! We were both originally from Heswall. Our trip was one to help my brother in law who lives in New Brighton who has had a nasty fall booth breaks in his ankle. Thank you for your help.
Richard Richard
Jun 5, 2025 03:37:18 PM
Summary: Staff very friendly and helpful. We had one meal, fish and chips, but they didn't have steak or lasagne? We were both disappointed with our meal! The chips were dry and white! mushy peas looked a little crusty on top, and the sauce looked like it had been left uncovered for a while. The pillows do not have a safety case on!! Also, they do not allow cash or debit payments! Not good if you don't carry a credit card! The positives its a lovely peaceful setting and energy. The pool and steam room fab. The dry room was out of order.
Gillian Gillian
Jun 4, 2025 12:09:56 PM
Summary: Nice
David David

FAQ's

Is this Woodbank hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Woodbank hotel have a swimming pool?

Yes, this Woodbank hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Woodbank hotel?

Best-rates for the Woodbank hotel starts from $103 per night with includes Pool, TV, Security/Safety, Spa, Restaurant, Guest Services, Balcony/Terrace, Business Services, Bedding/Linens, Wellness Facilities, Child Friendly, Kitchen, Toiletries, Breakfast, Parking, Fireplace/Heating, Bar, Internet, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Woodbank hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Woodbank hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Woodbank hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Woodbank hotel?

Based on the information reported by the owner or manager, the Woodbank hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Woodbank hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Woodbank hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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