Lucerne Rentals Switzerland Lucerne Lucerne

Mandarin Oriental Palace, Luzern | Hotel in Lucerne

| 9.6 (66 Reviews) |  1 Bathroom  Stay&Play
Lucerne Hotel | Mandarin Oriental Palace, Luzern

Hotel in Lucerne

Luxury hotel with 4 restaurants and a full-service spa
4 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: anytime express check-in available
Check-out Check-out before noon express check-out available
Payment Policy Fee for buffet breakfast: approximately chf 50.00 to 50.00 for adults, and chf 25.00 to 50.00 for children self parking fee: chf 55 per day valet parking fee: chf 55 per day pet fee: chf 50 per pet, per day rollaway bed fee: chf 190.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for chf 190.0 per night. free cribs (infant beds)!
Pet Policy Food and water bowls are available pets allowed for an extra charge of chf 50 per pet, per day welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number ch-140.3.004.600-4 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Haldenstrasse 10, Lucerne, 6006, Switzerland

What Our Guests say 500 + Reviews

May 1, 2025 11:41:13 PM
Summary: This is a class act property! We stayed two nights here and it was a great experience. The staff handled everything professionally. Our room was beautiful, had a beautiful view of the lake. Can’t say enough great things. Also shout out to the concierge service! Michael and Uros did a great job organizing our sightseeing trips.
Ratna Ratna
Apr 23, 2025 11:09:15 PM
Summary: Exceeds expectations
Ronald Ronald
Apr 9, 2025 08:33:37 PM
Summary: Beautiful property. Wonderful service and food.
Terri Terri
Mar 2, 2025 07:19:57 AM
Summary: Excellent service
FEDERICO FEDERICO
Feb 26, 2025 03:37:27 AM
Summary: One of the best stays I’ve ever had. The staff was impeccable.
SHAYNON SHAYNON
Jan 13, 2025 10:01:50 AM
Summary: The Mandarin Oriental-Lucerne was paradise. It is centrally located, the room was very large and spacious. The view was spectacular! I have nothing bad to say about my experience.
Harriet Harriet
Jan 2, 2025 03:49:44 AM
Summary: Everything about Mandarin Oriental Luzern was perfect , they upgraded my room to a beautiful suite and we spent a couple of days ,had a great new years dinner and party , will for sure stay here if i come back to Luzern
steve steve
Nov 18, 2024 07:04:49 PM
Summary: We had a fantastic experience, every member of the hotel team were amazing.
Adam Adam
Oct 26, 2024 05:32:33 PM
Summary: Beautiful newly renovated
Jason Jason
Sep 15, 2024 06:54:01 PM
Summary: The staff are very professional, friendly and welcoming. The food is very good and the location hard to beat. A special thank you to Alexander, the concierge and Gabriele and Francesco and all the staff in the dining room. We felt very well taken care of.
Donna Donna

FAQ's

Is this Mandarin Oriental Palace, Luzern pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental Palace, Luzern?

Check-in time for Mandarin Oriental Palace, Luzern starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental Palace, Luzern have a swimming pool?

No, this Mandarin Oriental Palace, Luzern does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental Palace, Luzern?

Best-rates for the Mandarin Oriental Palace, Luzern starts from $913 per night with includes Business Services, Spa, Restaurant, Bar, Internet, Air Conditioner, Parking, Designated Smoking Area, Balcony/Terrace, Bedding/Linens, Laundry, Guest Services, Entertainment, Accessibility, Sports/Activities, Wellness Facilities, Toiletries, Breakfast, Child Friendly, TV, Wheelchair Accessible StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mandarin Oriental Palace, Luzern a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental Palace, Luzern wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental Palace, Luzern is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental Palace, Luzern?

Based on the information reported by the owner or manager, the Mandarin Oriental Palace, Luzern indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental Palace, Luzern?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental Palace, Luzern are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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