Mandarin Oriental, Tokyo | Hotel in Tokyo

| 9.6 (426 Reviews) | 1 Bathroom

Nihonbashimuromachi Hotel | Mandarin Oriental, Tokyo

Hotel in Nihonbashimuromachi, Tokyo

Luxury hotel with 9 restaurants and a full-service spa
Along with 9 restaurants, this smoke-free hotel has a full-service spa and 2 bars/lounges. Additionally, a 24-hour health club, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Mandarin Oriental, Tokyo offers 179 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Tokyo hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour health club.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: 2:00 am early check-in is available for a fee early check-in subject to availability minimum check-in age: 20

Check-out A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Payment Policy Fee for buffet breakfast: approximately jpy 8855 for adults and jpy 4428 for children fee for in-room wireless internet: jpy 1500 per night (rates may vary) fee for wireless internet in public areas: jpy 1500 per night (rates may vary) covered valet parking fee: jpy 6500 per day (in/out privileges) pet fee: jpy 22770 per accommodation, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: jpy 10000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for jpy 10000.0 per night. free cribs (infant beds)!

Pet Policy 1 total (up to 33 lbs per pet) food and water bowls are available pets allowed for an extra charge of jpy 22770 per accommodation, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property uses a grey water recycling system and eco-friendly cleaning products

2-1-1 Nihonbashi Muromachi, Tokyo, 103-8328, Japan

What Our Guests say 500 + Reviews

Jun 14, 2025 01:12:48 PM

Summary: Great property and the staff was amazing. Everyone went beyond themselves to help and accommodate us. Recommend the hotel . I can’t wait to be back !

Dessislava

Jun 8, 2025 12:06:34 PM

Summary: Good hotel, but probably you do not get not what you’d expect from a Mandarin property. The concierge stuff was poor, hotel rooms need an upgrade.

Ziya

May 17, 2025 10:36:15 PM

Summary: Concierge service was not good at all - struggled to book a restaurant for us, needed to explain it several times to different people despite emailing in advance. Emails went without reply and the concierge team didn't speak good English or actually listen to us. Room had a great view, although it required two lifts to get to, one on ea different side of the building to the other. Spa / swimming pool access was only free before 9.30am. Bathroom was good but overall the furnishings inn the room were dated and the bathroom door was awkward to shut. I expected more for the price. The Palace was cheaper and the service was far superior and a much better room.

May 2, 2025 10:43:09 PM

Summary: Was perfect

Risal

Apr 16, 2025 04:20:16 AM

Summary: Mandarin Oriental Tokyo was a fantastic way to begin our Tokyo tour! We stayed here for 4 nights prior to our cruise and absolutely loved the hotel. Staff was professional and delightful to be around, food was great in the restaurants and room service. Rooms were spacious, comfy and clean with amazing views of the Tokyo skyline!

Steven

Mar 12, 2025 10:56:41 PM

Summary: Stunning hotel, great location, amazing staff.

Brandon

Mar 3, 2025 05:45:46 PM

Summary: Great location for getting around Tokyo by subway or walking. Lounge area too small and not very inviting. At the prices if this hotel, mini bar items should be included ( except alcohol) .

Louise

Feb 24, 2025 05:40:13 AM

Summary: There was nothing I didn't like about this hotel. It is fabulous. So relaxing. It was hard to leave it to go out and see Tokyo; I could have stayed there the whole time! We decided that we had the best food of our trip in the Oriental lounge on 2 occasions. Would recommend this hotel to anyone.

Allison

Feb 23, 2025 01:14:30 PM

Summary: Breathtaking views. Extremely attentive and polite multilingual staff.

Adam

Feb 19, 2025 02:19:54 PM

Summary: The front desk accomodated our early arrival knowing how tired we were. I love the international feel of the staff From the front to housekeeping and the restaurant staff I would like to extend my thanks to the young man who helped us on our first day as well as to Chou and Charlene who helped us get our feet under us during first 24 hours in Tokyo This is why the Mandarin has the reputation it has.

Maria Archie

FAQ's

Is this Mandarin Oriental, Tokyo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental, Tokyo?

Check-in time for Mandarin Oriental, Tokyo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental, Tokyo have a swimming pool?

No, this Mandarin Oriental, Tokyo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Tokyo?

Best-rates for the Mandarin Oriental, Tokyo starts from $1,019 per night with includes Sports/Activities, Bedding/Linens, Hot Tub, Internet, Accessibility, Business Services, Wellness Facilities, Restaurant, Laundry, Parking, TV, Bar, Toiletries, Guest Services, Entertainment, Child Friendly, Air Conditioner, Spa, Eco Friendly, Breakfast, Kitchen, Wheelchair Accessible, Security/Safety StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mandarin Oriental, Tokyo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Tokyo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Tokyo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Tokyo?

Based on the information reported by the owner or manager, the Mandarin Oriental, Tokyo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Tokyo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental, Tokyo are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $1,019

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