Marriott Jacksonville Downtown | Hotel in Jacksonville

| 8.4 (1006 Reviews) | 1 Bathroom Stay&Play

Downtown Jacksonville Hotel | Marriott Jacksonville Downtown

Hotel in Downtown Jacksonville, Jacksonville

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Marriott Jacksonville Downtown offers 355 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in June 2025.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 4:00 pm; check-in end time: 2:00 am

Check-out Check-out before 11:00 am contactless check-out available

Payment Policy Fee for full breakfast: approximately usd 15 to 25 per person valet parking fee: usd 36 per night (in/out privileges) pet fee: usd 150.00 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for usd 25.0 per night. free cribs (infant beds)!

Pet Policy Pets allowed for an extra charge of usd 150.00 per accommodation, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees up to 75 lbs per pet welcoming dogs and cats only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

245 Water St, Jacksonville, 32202, USA

What Our Guests say 500 + Reviews

May 18, 2026 11:08:13 PM

Summary: Not a lot of amenities for how much the stay costs. Some staff was super helpful but others were not. Parking was over priced. Location was great.

Lisa

May 11, 2026 12:51:26 AM

Summary: way over priced for the room. couldn't get the air to get cool. and the motion sensor lights on the bed were unnecessary. really disappointed to spend the money on something that should have cost half of what it did

Brian

May 9, 2026 08:26:25 PM

Summary: Renovated rooms greatly improve this hotel, but water pressure in the shower and the design of the shower are substandard. And hot water comes and goes. Quite irritating, as the whole bathroom just was renovated. Marriott should know better.

CHRISTOPHER

Apr 20, 2026 07:22:33 AM

Summary: Great pool that was heated. The rooms were excellent with great views.

Nancy

Apr 18, 2026 03:54:47 AM

Summary: Great gym. Clean property. Valet staff were great!

Derek

Apr 10, 2026 12:37:53 AM

Summary: Great hotel in downtown Jacksonville. Close to everything and very walkable. Staff were friendly and helpful.

Kori

Mar 29, 2026 07:44:43 PM

Summary: Parking was great. Room was clean but faucet in bathroom leaked couldn’t get the tv to work and no ice available on any of the floors.

Julie

Mar 23, 2026 10:12:15 AM

Summary: The valet and entry to the hotel is very constricted and tight. The hotel is clean, but aged. The lobby and public areas have a very strong fragrance that is revolting - it’s just too much. Room service never answered when we called; ice service did not work on our floor. Would not recommend.

Lisa

Mar 16, 2026 08:21:07 AM

Summary: The hotel was nice, I loved the bed. The sheets and comforter were so soft and cozy and the pillows were fluffy. The room was very clean, but I paid for a river view and could only see a small glimpse of the river between two buildings. The breakfast was expensive and wasn’t that great. The grab and go area was expensive. I paid $5 for a Diet Pepsi. Valet parking and self parking cost about the same, and I feel it was high. I just felt it wasn't worth what I paid for it, but it wasn’t bad.

Samantha

Mar 7, 2026 03:52:45 AM

Summary: Perfect stay and so friendly

Karl

FAQ's

Is this Marriott Jacksonville Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Marriott Jacksonville Downtown have a swimming pool?

Yes, this Marriott Jacksonville Downtown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Marriott Jacksonville Downtown?

Best-rates for the Marriott Jacksonville Downtown starts from $173 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Marriott Jacksonville Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Marriott Jacksonville Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Marriott Jacksonville Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Marriott Jacksonville Downtown?

Based on the information reported by the owner or manager, the Marriott Jacksonville Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Marriott Jacksonville Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Marriott Jacksonville Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $173