Mercure Koh Chang Hideaway | Hotel in Ko Chang

| 8.4 (972 Reviews) | 11 Bathrooms 42 Guests

Bai Lan Hotel | Mercure Koh Chang Hideaway

Hotel in Bai Lan, Ko Chang

Directly located on Bai Lan Bay, the luxurious Mercure Koh Chang Hideaway - features modern Thai-style rooms, a private beach and pampering spa treatments. Guests can relax by the beautiful outdoor pool. Free WiFi is available throughout the property. All come with a flat-screen TV, mini-bar and tea/coffee making facilities. Private bathrooms have either hot-water showers or a bathtub. Some room types also feature a private balcony. Mercure Koh Chang Hideaway - Plus is located on Thailand's 2nd largest tropical island. It is 27 mi from Trat Airport and a 5-hour drive from Bangkok City. Free parking is available. Relaxing spa treatments include body massage, a sauna and hot tubs. Guests can enjoy a refreshing workout at the gym, or check e-mails at the business center. There is also a children's club services available. The Bay Restaurant serves both international and Thai cuisines, with unrivaled views of the sea and pool. Room service is available.

Mercure Koh Chang Hideaway is located in Ko Chang.

This 145 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 972 reviews with the average score of 8.4 . Coming to Ko Chang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 145 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Ko Chang. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Koh Chang Hideaway in Ko Chang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Koh Chang Hideaway”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Unique Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Partially refundable

Pet Policy Pets are not allowed

Other Policy Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

111/1 Moo 1, Koh Chang Tai, Koh Chang, Ko Chang, 23170, Thailand

What Our Guests say 500 + Reviews

Aug 9, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The property was clean, easily accessible, it was on a great quiet location. The staff were excellent very friendly and accommodating. I would highly recommend this place for your next stay.

Negative: Nothing.

Summary: A hidden gem!

Ruvhaan, China

Aug 6, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: A beautiful property in a stunning location, with very friendly and welcoming staff. The breakfast selection is extensive and excellent, and the Starbucks coffee bar by the beach is a lovely feature. The surrounding nature makes the property even more special.

Negative: We did not experience any disadvantages during our stay. The property was excellent in terms of location, facilities, service, and overall atmosphere.

Summary: A perfect base to explore Koh Chang, located in a peaceful and beautiful part of the island.

Marije, Netherlands

Aug 5, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: This is hotel… wow! We will be back next year. The staff were exceptional, nothing was too much especially the security staff on the front and the concierge just in the reception but I can’t say we experienced any staff who didn’t smile and greet us. The swim up rooms were amazing and the food was also great. Do yourself a favour and try the Thai cooking class, we absolutely loved it. The beach is amazing! The little cove is so private and the staff are always on hand to help.

Negative: The only thing bad was that we had to leave!

Summary: Best staff we have found.

Sean, United Kingdom

Aug 4, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Peera, Thailand

Aug 4, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: The staff were endlessly helpful and the resort was private, well maintained and the breakfast very well stocked with variety and of good quality

Negative: Beware the sand flies on the beach at night. I was badly bitten all over, bring plenty of insect repellent. My one main complaint with the management of the resort was they were renovating the pool villa next to ours and had to call reception to ask them to stop drilling next door at past 10pm.

James, United Kingdom

Aug 3, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Summary: The hotel offers a large pool and a beautiful beach, though the breakfast is low quality

Boisnic, Thailand

Aug 2, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Nice food, nice place, nice people

Pannawat, Australia

Aug 1, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Nattapon, Thailand

Jul 23, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Friendly and proper elegant staffs. Great value for what we paid. Comfortable big size room. The hotel is under renovations and since it is low season there were more workers than guests. Very Natural surroundings. We have our own car so with large parking at front of hotel it was convenient. I like the designs of the hotel and with freshening it up it is classic beauty.

Negative: There were dozens of gardeners working the next morning and all Day to clear up trees and all so they were around swimming pool area and did not give the sense of privacy. We didn’t use the pool at all. But no complaints Aa for what we paid for the room type with big balcony and beach front view on the 3 rd floor room for 2 nights and under 4000b was a great deal including breakfast.

Summary: Pleasant and old classic with much Natural Landscape feel. Good value stay.

Taksina, Thailand

Jul 14, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Our stay at Mercure Koh Chang Hideaway was absolutely unforgettable! From the moment we arrived until the day we left, we felt genuinely welcomed and cared for. The hotel surprised us with a complimentary room upgrade, which made our vacation even more special. We also received lovely complimentary treats from the hotel, and these thoughtful gestures made us feel truly valued as guests. What impressed us the most was the incredible staff. Every single team member was friendly, professional, and always smiling. Their attention to detail was beyond anything we have experienced before. For example, I asked for mosquito spray only twice because I was getting bitten. After that, every time we came to our usual table, mosquito spray was already waiting for us without us even asking. It's such a small detail, but it perfectly shows how attentive and caring the staff are. The service throughout the hotel was exceptional. Everyone remembered us, greeted us warmly every day, and always made sure we had everything we needed. You can really feel that the staff care about their guests and take pride in making every stay special. The hotel itself is beautiful, peaceful, and exceptionally clean. Our room was spotless every day, and the housekeeping team did an amazing job. The gardens are well maintained, the pools are clean, and the entire property has a relaxing atmosphere. The location is also fantastic if you're looking for a quiet escape while still being close enough to explore Koh Chang. It was the perfect place to relax, enjoy nature, and unwind. Breakfast offered a great variety of delicious food, and dining by the sea made every morning even more enjoyable. Thank you to the entire Mercure Koh Chang Hideaway team for making our holiday so memorable. Your kindness, professionalism, and attention to every little detail truly set this hotel apart. We travel quite often, and this has been one of the best hotel experiences we've ever had.

Kateryna Makarochkyna, Thailand

FAQ's

Is this Mercure Koh Chang Hideaway pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Koh Chang Hideaway?

Check-in time for Mercure Koh Chang Hideaway starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Koh Chang Hideaway have a swimming pool?

Yes, this Mercure Koh Chang Hideaway has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Koh Chang Hideaway?

Best-rates for the Mercure Koh Chang Hideaway starts from $35 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, View, Wheelchair Accessible, Private Beach, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mercure Koh Chang Hideaway a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Koh Chang Hideaway wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Koh Chang Hideaway is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Koh Chang Hideaway?

Based on the information reported by the owner or manager, the Mercure Koh Chang Hideaway indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Koh Chang Hideaway?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Koh Chang Hideaway are as follows: Partially refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $35