Mercure Newcastle | Hotel in Newcastle West

| 7.4 (1017 Reviews) |  1 Bathroom  Stay&Play
Newcastle West Hotel | Mercure Newcastle

Hotel in Newcastle West

Hotel with an outdoor pool, near Newcastle Civic Theater
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and conference space.
Housekeeping is available on request.
Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. 40-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available
Payment Policy Fee for full breakfast: approximately aud 28 per person self parking fee: aud 16 per night (in/out privileges) rollaway bed fee: aud 50.0 per stay credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for aud 50.0 per stay. free cribs (infant beds)!
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products
 
Corner Of King And Steel Streets, Newcastle West, 2302, Australia

What Our Guests say 500 + Reviews

Dec 29, 2025 09:00:44 AM
Summary: Great location as it is shops around and accessible public transport. Also okay with the self check-in & check-out process. Only downside was the room was not properly clened/inspected as we found rubbish in the room's bin from previous occupants. Noise from rooms above and accross can also be heard, though not much of a concern for us but might be with other guests
Marjorie Marjorie
Dec 25, 2025 10:25:35 AM
Summary: The room was good and the staff were friendly.
sherry sherry
Oct 16, 2025 06:32:09 PM
Summary: Excellent breakfast. Great location, courteous and helpful staff. Small shopping centre accross the road with supermarkets, pharmacy, bottleshop, post office, shops & great dining options
Catherine Catherine
Sep 28, 2025 05:20:00 AM
Summary: Had a lovely stay. Not too far from anything especially if you enjoy walking.
Kathleen Kathleen
Sep 13, 2025 11:50:37 AM
Summary: All good
Matthew Matthew
Aug 24, 2025 05:03:16 PM
Summary: Was very old and run down, parking was full early in the afternoon and limited street parking. Breakfast was a bit of a mess with only a 4 slice toaster available
Rebecca Rebecca
Aug 17, 2025 10:29:43 AM
Summary: Quiet hotel and lovely staff. Comfy bed in large room with lounge and table with a large TV. Night club next door but very faint doof doof on weekends. Close to shops, Maccas, woolies, Dan Murphys, officeworks & KFC. public transport within walking distance.
Louise Louise
Aug 16, 2025 05:24:27 PM
Summary: Convenient location. Very dated. Toilet was dirty when we checked in to our room. The Aircon was set to cold in the middle of winter so we woke up freezing in the middle of the night as the quilts were so thin and didn't keep us warm as we just assumed it would be set to heat. We pre booked breakfast for the next morning, but when we arrived at breakfast we were were questioned several times that nobody had put us on the list for a prebooked breakfast. The breakfast wasn't worth the money as there was very little food in the Bay Marie's and we had to ask for more hot food.
Tan Tan
Jul 20, 2025 03:15:26 PM
Summary: Do not stay un this hotel. Service is bad and not nice neighbourhood with loud party and people screaming because they can. Never stay again.
Ricardo Ricardo
Jul 17, 2025 10:32:45 AM
Summary: Centrally located in Newcastle; both quiet and clean.
Robert Robert

FAQ's

Is this Mercure Newcastle pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Newcastle have a swimming pool?

Yes, this Mercure Newcastle has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Newcastle?

Best-rates for the Mercure Newcastle starts from $95 per night with includes Guest Services, Security/Safety, Restaurant, Bar, Internet, Parking, Wellness Facilities, Laundry, Breakfast, Air Conditioner, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Pool, Child Friendly, Kitchen StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mercure Newcastle a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Newcastle wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Newcastle is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Newcastle?

Based on the information reported by the owner or manager, the Mercure Newcastle indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Newcastle?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Newcastle are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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