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Mercure Petriolo Siena Terme Spa Hotel | Hotel in Civitella Paganico

| 8.8 (220 Reviews) |  1 Bathroom  Stay&Play
Civitella Paganico Hotel | Mercure Petriolo Siena Terme Spa Hotel

Hotel in Civitella Paganico

Luxury hotel with a full-service spa and a sauna
A full-service spa, an indoor pool, and a poolside bar are available at this smoke-free hotel. Free wired internet in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.
Housekeeping is available on request.
Mercure Petriolo Siena Terme Spa Hotel offers 78 accommodations. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • Pool
  • TV
  • Balcony/Terrace
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Bar
  • Guest Services
  • Child Friendly
  • Hot Tub
  • Internet
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability express check-in available late check-in subject to availability minimum check-in age: 18
Check-out Check-out before 11:00 am express check-out available
Child Policy Children are welcome.
Pet Policy 1 total pets pets stay free service animals are welcome, and are exempt from fees welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Strada Provinciale di Petriolo, Civitella Paganico, 53015, Italy

What Our Guests say 500 + Reviews

Aug 17, 2019 09:48:36 PM
Summary: Overall it was very good, however, lack of English knowledge sometimes made communication difficult
Vilmos Vilmos
Aug 1, 2019 09:44:17 PM
Summary: We found this beautiful hotel and was supposed to stay only one night. We stayed in the junior suite and had the best view over the mountains. The spa was lovely. The staff was so service minded, polite and nice! we ended up staying three nights instead of one and will definitely come back here next time in Italy. One of the best hotels we’ve visited by far.
My My
Aug 20, 2018 07:07:07 AM
Summary: For a five star hotel there was no 24hr room service. Bar closed at midnight. Breakfast was very basic with limited choices. If you wanted a boiled egg that would cost you an extra 5 euros because it’s not included in the breakfast buffet. For dinner the quality of food was sub standard for 5 star hotel. The food looks and taste as if it was microwaved for charging at 5 star prices. Staff was very helpful and pleasant but all in all I don’t think this should be 5 star hotel and should have their star rating reviewed.
Peter Peter
Aug 12, 2018 12:50:32 PM
Summary: Very nice hotel. Staff were extremely friendly. Our disappointment is that they turn off the air conditioning at night and recirculate the outdoor air. It’s just not comfortable enough for sleeping. Also the WiFi in the bedroom is very weak to non functional. It’s too bad because it’s a beautiful hotel, beautiful rooms and great and tranquil setting. However because of the air conditioning we will not be staying there again
Robert Robert
Jul 27, 2018 10:26:46 PM
Summary: Recharge and Enjoy. Great Roma and Amazing Spa
Kim Kim
Jun 21, 2018 08:11:37 PM
Summary: It's a wonderful hotel, we had a juinor suite which this time overlooked the other side of the hotel away from the road. The spa was lovely we used it nearly every day and some days we had the indoor pools to ourselves. The last time we where there was last year in October. We had breakfast on the outdoor terrace which was really lovely.
Steve Steve
Jun 18, 2018 04:07:18 PM
Summary: The hotel is very clean. Bed is comfortable. The sulfur/mineral pool is very nice. The hotel is far from everything, which can be good/bad depending on what your needs are. For dinner and breakfast the restaurant is OK, but not great. For lunch we did not enjoy the food so we had to find places to eat which were around 30 minutes drive. At check in you are required to sign a massive contract with the hotel which I found quite odd. When arriving I asked for restaurant, cooking class and other recommendations of things to do. The receptionist said she would have something for us the next day. The next day when I came to ask the reception for a reply they said tomorrow there will be an answer. After that I just used Tripadvisor and four days later still no message from the reception.
Loren Loren
Jun 3, 2018 04:07:25 AM
Summary: This was one of the best places we stayed at in Italy! The grounds are gorgeous, the hotel is impeccably clean, the service was courteous and the room was amazing. We lived it so much, that we extended our stay to one more night. We really enjoyed the spa as well! The only drawback is that it was hard to find anyone from staff in the spa/pool area when we needed to ask some questions. Other than that - we loved the place and would stay again.
May 14, 2018 12:20:40 AM
Summary: Very nice facility and good service. A great hotel with thermal spa and they have 6 pools including 2 outdoor pools. It’s a bit out of the popular route but definitely worth the drive. I’d like to go again in sometime. It’s better to go on weekdays when it’s nice and quiet.
Apr 6, 2018 05:23:00 AM
Summary: Amazing faculty and incredible view! Highly recommended.

FAQ's

Is this Civitella Paganico hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Civitella Paganico hotel have a swimming pool?

Yes, this Civitella Paganico hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Civitella Paganico hotel?

Best-rates for the Civitella Paganico hotel starts from $128 per night with includes Bar, Guest Services, Pool, Balcony/Terrace, Business Services, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Child Friendly, Parking, TV, Spa, Hot Tub, Internet, Security/Safety StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Civitella Paganico hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Civitella Paganico hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Civitella Paganico hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Civitella Paganico hotel?

Based on the information reported by the owner or manager, the Civitella Paganico hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Civitella Paganico hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Civitella Paganico hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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