Mercure Troyes Centre | Hotel in Troyes

| 8.8 (1713 Reviews) |   Pet Friendly  1 Bathroom  4 Guests
Troyes Hotel | Mercure Troyes Centre

Hotel in Troyes

The Mercure Troyes Center occupies a former factory located 1640 feet from the historic center of the city. The hotel has just been completely renovated and offers a chic and cozy decor. You will feel like at home. Spacious and functional, the rooms are equipped with a modern private bathroom, air conditioning and satellite TV. In fine weather, you can take advantage of our 2 terraces to enjoy a glass of Champagne or sip a delicious cocktail created by our bar manager. In the morning, wake up gently and enjoy a full of vitamins thanks to our breakfast buffet. The hotel has 3 meeting rooms and a lounge that can accommodate up to 90 people. A paying underground car park 164 feet from the hotel is available by reservation only.

Mercure Troyes Centre is located in Troyes.

This 50 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Parking, TV, and several others. This is a 4 star rated property and has over 1713 reviews with the average score of 8.8 . Coming to Troyes and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 50 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Troyes. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Troyes Centre in Troyes is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Troyes Centre”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are allowed upon request and charges may apply.
Other Policy Please note that children under 12 years old can enjoy breakfast for free, pets are allowed on request. an extra cost of 12 eur / night / pet will apply.
 
11 Rue Des Bas Trévois, Troyes, 10000, France

What Our Guests say 500 + Reviews

Oct 9, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Laura Laura, Switzerland
Oct 8, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Good parking facilities Great location
Negative: N/A
Summary: Great hotel great locstion
Mark Mark, United Kingdom
Oct 8, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
James James, United Kingdom
Oct 7, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Troyes itself is a delightful, clean city with many POI's & several interesting metal statues strategically placed. All are within 10 mins walking distance from the hotel. Hotel is very modern, spotlessly clean, very helpful courteous reception staff, and an amazing breakfast. The underground car park is easy to negogiatiate (no sharp bends like many other French underground car parks) and at €12 per day is excellent value.
Negative: The underground car park is excellent in terms of entry, although unloading several bags can be a challenge. There is no lift from the car park, so one has to either park outside the entrance on rue Camille Claudel and then obtain a trolley from the reception area and unload before parking, or park the car fully loaded and then wheel the loaded trolley out of the car park towards the hotel reception. It's not that complicated - everybody manages and the access being on the flat is a real bonus - no more scraping of one's car on sharp corners! We are planning to return next year - it's that good!
Summary: Excellent hotel, location and city. Planning to return next year.
Grenville Grenville, United Kingdom
Sep 29, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Dave Dave, United Kingdom
Jul 25, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Everything
Negative: Nothing was wrong. Perfect stay
Sandra Sandra, United Kingdom
Jul 25, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Fantastic location, very secure parking, modern decor, good breakfast and very dog friendly.
Negative: Nothing not to like! Great stay. Quite pricey when you add on cost for breakfast, dog and parking!
Summary: Great location, friendly staff.
Rachel Rachel, United Kingdom
Jul 23, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Gaëla Gaëla, Belgium
Jul 23, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location in Troyes. Received an upgrade which was a nice gesture but the air-condition was very loud during the whole night. Turning it off was not an option due to the heat. When I mentioned this to the staff they said " good to let us know. The airco should not be loud and keep you awake". And then they presented the bill without any compensation whatsoever. Very disappointing experience.
Negative: Bigger bed and an airco which does not make so much noise.
Summary: Convenient location but poor customer service
Jacqueline Jacqueline, Netherlands
Jun 17, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Check in, room was great and location suited what we wanted to do
Negative: You could help more with parking. The information received was good but could I suggest maybe a photo of where the key pad is as it is not near the door and me and a few others drove past the keypad. Also send the pincode for the car park by text as it is much faster to retrieve than going into the booking.com app to get to your messages.
Summary: Good stay, my car park comments are only an observation and did not affect my stay.
Kevin Kevin, United Kingdom

FAQ's

Is this Mercure Troyes Centre pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Troyes Centre?

Check-in time for Mercure Troyes Centre starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Troyes Centre have a swimming pool?

No, this Mercure Troyes Centre does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Troyes Centre?

Best-rates for the Mercure Troyes Centre starts from $150 per night with includes Guest Services, Air Conditioner, Pet Friendly, Fireplace/Heating, Restaurant, Bar, Breakfast, Child Friendly, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Entertainment, Parking, TV, Business Services, Laundry, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mercure Troyes Centre a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Troyes Centre wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Troyes Centre is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Troyes Centre?

Based on the information reported by the owner or manager, the Mercure Troyes Centre indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Troyes Centre?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Troyes Centre are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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