Nairobi Serena Hotel | Hotel in Nairobi

| 9.1 (404 Reviews) |  7 Bathrooms  16 Guests  Stay&Play
Nairobi Hotel | Nairobi Serena Hotel

Hotel in Nairobi

In the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness center and spa. Guests can relax in a lounge chair next to the outdoor pool, which is surrounded by palm trees. The elegant and spacious rooms and suites are decorated with warm colors and wood furniture. They come equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is available. Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar. The 24-hour front desk can organize concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available. A shuttle is available upon request to Jomo Kenyatta Airport, only 8 miles away. The Railways Golf Course is 2 miles away and Nairobi National Park is within a 6 miles drive.

Nairobi Serena Hotel is located in Nairobi.

This 138 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Restaurant, Toiletries, and several others. This is a 5 star rated property and has over 404 reviews with the average score of 9.1 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 138 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Nairobi Serena Hotel in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Nairobi Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Airport transfers and excursions within nairobi are available at a surcharge. please contact the property at least 48 hours prior to your arrival. full flight details are requiredplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.
 
Kenyatta Avenue, , Nairobi, 00100, Kenya

What Our Guests say 500 + Reviews

Aug 1, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
angelos angelos, Cyprus
Jul 26, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Matthew Matthew, United States
Jul 8, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: business
Positive: I had dinner which i liked a lot
Negative: Their "Dawa" drink consisted of lots of sugar and a bit of ginger. It was not the real thing.
Jane Jane, Australia
Jul 1, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Super comfy. Food delicious. Staff great
Summary: Lovely hotel
Damien Damien, United Kingdom
Jul 1, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Positive: Location
Negative: Over charged me for breakfast
Summary: Excellent services
Sendaula Sendaula, Uganda
Jun 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Mohammad Saud Mohammad Saud, United Kingdom
Jun 27, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Toby Toby, United Kingdom
Jun 14, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
ana ana, Georgia
Jun 13, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Kristina Kristina, Switzerland
Jun 10, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Sabina_444 Sabina_444, Azerbaijan

FAQ's

Is this Nairobi Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nairobi Serena Hotel?

Check-in time for Nairobi Serena Hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nairobi Serena Hotel have a swimming pool?

Yes, this Nairobi Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nairobi Serena Hotel?

Best-rates for the Nairobi Serena Hotel starts from $300 per night with includes Toiletries, Designated Smoking Area, Security/Safety, Bar, Guest Services, Child Friendly, Kitchen, Wheelchair Accessible, Business Services, Spa, Internet, Laundry, Air Conditioner, Parking, View, Balcony/Terrace, Accessibility, Transportation/Shuttle, Entertainment, Breakfast, Pool, Ocean View, Oceanfront, Sports/Activities, Wellness Facilities, Fireplace/Heating, Restaurant StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Nairobi Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nairobi Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nairobi Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nairobi Serena Hotel?

Based on the information reported by the owner or manager, the Nairobi Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nairobi Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Nairobi Serena Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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