One&Only The Palm | Hotel in Dubai

| 9.8 (167 Reviews) |  1 Bathroom  Stay&Play
Palm Jumeirah Hotel | One&Only The Palm

Hotel in Palm Jumeirah, Dubai

Luxury hotel on the beach, with outdoor pool
Catch some rays on One&Only The Palm's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
One&Only The Palm offers 94 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


A private beach and an outdoor tennis court are featured at the hotel. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability minimum check-in age: 21
Check-out A late check-out fee will be charged check-out before noon late check-out subject to availability
Payment Policy Airport shuttle fee: aed 420 per vehicle (one way) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: aed 500.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for aed 500.0 per night. free cribs (infant beds)!
Pet Policy No pets or service animals allowed
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Palm Island, The West Crescent, Dubai, United Arab Emirates

What Our Guests say 500 + Reviews

Feb 18, 2025 09:15:02 PM
Summary: 11/10 time! The hotel was the best I have ever stayed at and I have traveled quite a bit around the world. Reception went above and beyond accommodating my brother and I. The managers were excellent with their hospitality and services. I recommend anyone and everyone to stay here, it's a must!
Nicholas Nicholas
Feb 12, 2025 04:54:49 PM
Summary: From the moment we arrived, our experience at this hotel was nothing short of perfection. The warm, welcoming greeting set the tone for what would be an unforgettable stay. Check-in was seamless, with a comfortable seating area provided, making us feel instantly at ease. As we walked through the grounds toward our room, we were captivated by the breathtaking surroundings. Every detail of the landscaping was immaculate, creating a truly serene and picturesque setting. The villa housing our room was stunning, and upon entering, we were blown away by how beautifully designed and well-appointed our accommodation was. What truly set this experience apart was the exceptional service. Every member of the staff went above and beyond to ensure our stay was flawless, anticipating our needs before we even had to ask. Every aspect of our stay, from the ambiance to the hospitality, was simply perfect. We couldn’t have asked for more!
David David
Jan 18, 2025 09:35:20 PM
Summary: Very good place
Mehmet Cem Mehmet Cem
Nov 3, 2024 04:35:54 PM
Summary: Very nice
Andrew Andrew
Sep 18, 2024 05:52:17 AM
Summary: In dining service very very poor. Manager apologetic. FD check in very very very poor. Knowledge of booking conditions very very poor. Empathy of the FD staff during check in with a baby was zero. Required us to highlight the basiics! Hotel is nice, remaining staff is friendly, acessibilities with a baby stroller not terrific. . Buffet restaurant staff was brilliant. Such a pitty with so much potential. Beautiful location and rooms.
Mauro Mauro
Aug 16, 2024 06:55:37 PM
Summary: Amazing hotel to stay . It is a 7 star hotel . Super friendly . Excellent service and condition.
MARJAN MARJAN
Aug 9, 2024 05:06:10 AM
Summary: Excellent service
Michael Michael
Aug 1, 2024 02:02:16 AM
Summary: Everything was great the staff were very friendly and helpful the location was great the food very delicious the pool I really enjoyed and I really recommend
Tanous Joseph Tanous Joseph
Jun 8, 2024 06:29:51 PM
Summary: What a beautiful and peaceful resort. It was a wonderful experience staying here. You will not find the service and friendliness of the staff anywhere else. The swimming pools are great! The breakfast is delicious. If you want peace and quiet and value for money, the One&Only is the right place for you. I would also like to thank Jalal and Abdul for their kindness and being so helpful.
Hanane Hanane
Jun 1, 2024 02:24:18 AM
Summary: Should be 5 star review but NOISY! This is a stunning hotel dealing with a HUGE noise issue that not only affected our stay but is something the hotel is dealing with every week & weekend. Three out of our four nights it sounded like a nightclub and the base literally vibrated into the room. The hotel eventually located a fan which we used to help create a soft “white” noise so we could sleep. Boats drive past the hotel well into the night (1am and 2am) with the music blasting. The Club/Hotel “Five” across the marina has music BLARING into the morning hours. I was in Dubai at O&O Mirage last year and the marina wasn’t “open” like it is now. A lot has changed! It’s a disgrace for the other hotels in the area and I’m SHOCKED there aren’t stricter laws enforcing noise levels/hours. In the US we have huge hotels & parties in Las Vegas but at night, the parties go INDOORS and the buildings/clubs are designed to absorb noise so thousands of guests can stay in hotels peacefully. I feel terrible for the O&O and other hotels in the area for having to deal with this noise. For us, it was not the tranquil, relaxing trip like we had hoped for and we were happy to be leaving for the desert. This hotel is beautiful, food was incredible and the staff was very kind! I loved the Spa (massages were A ) & the staff in the Spa were top notch! Only reason I would not return or recommend the hotel is because of the noise and I was disappointed the only thing the hotel did was apologize.
Julie Julie

FAQ's

Is this One&Only The Palm pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the One&Only The Palm have a swimming pool?

Yes, this One&Only The Palm has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in One&Only The Palm?

Best-rates for the One&Only The Palm starts from $590 per night with includes Wellness Facilities, Toiletries, Entertainment, Kitchen, Parking, TV, Hot Tub, Designated Smoking Area, View, Accessibility, Transportation/Shuttle, Bar, Pool, Business Services, Internet, Air Conditioner, Wheelchair Accessible, Sports/Activities, Guest Services, Laundry, Breakfast, Ocean View, Balcony/Terrace, Bedding/Linens, Spa, Restaurant, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is One&Only The Palm a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the One&Only The Palm wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the One&Only The Palm is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the One&Only The Palm?

Based on the information reported by the owner or manager, the One&Only The Palm indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for One&Only The Palm?

Based on the information reported by the owner or manager, details for the cancellation policy for the One&Only The Palm are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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