Szklarska Poreba Rentals Poland Lower Silesian Voivodeship Szklarska Poreba

Platinum Mountain Hotel&SPA | Hotel in Szklarska Poręba

| 8.8 (1674 Reviews) |  3 Bathrooms  10 Guests
Szklarska Poreba Hotel | Platinum Mountain Hotel&SPA

Hotel in Szklarska Poreba, Szklarska Poręba

Platinum Mountain Hotel&SPA has accommodations in Szklarska Poręba near Szklarska Poreba Bus Station and Izerska Railway. With free WiFi, this 5-star hotel offers a kids' club and room service. The property has a seasonal outdoor pool, indoor pool, fitness center and bar. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All guest rooms will provide guests with a desk and an electric tea pot. The breakfast offers buffet, continental or vegetarian options. At Platinum Mountain Hotel&SPA you'll find a restaurant serving Greek, Italian and Polish cuisine. Vegetarian, vegan and gluten-free options can also be requested. At the accommodation guests are welcome to use a sauna and a hot tub. Ski equipment rental and bike rental are available at Platinum Mountain Hotel&SPA and the area is popular for skiing and cycling. With staff speaking German, English and Polish, round-the-clock advice is available at the reception. Szklarki Waterfall is 2.3 miles from the hotel, while Kamienczyka Waterfall is 2.3 miles from the property. Copernicus Wrocław Airport is 76 miles away.

Platinum Mountain Hotel&SPA is located in Szklarska Poręba.

This 102 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Toiletries, Guest Services, and several others. This is a 5 star rated property and has over 1674 reviews with the average score of 8.8 . Coming to Szklarska Poręba and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 102 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Szklarska Poręba. These details are authentic, as they are provided by our partner, booking.com.

This Platinum Mountain Hotel&SPA in Szklarska Poręba is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Platinum Mountain Hotel&SPA”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • View
  • Wheelchair Accessible
  • Private Pool
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • EV Charge Station
  • Business Services
  • Sports/Activities
  • Skiing
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Non refundable
Payment Policy Credit card required
Pet Policy Pets are not allowed
Other Policy When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
 
Kilińskiego, Szklarska Poręba, 58-580, Poland

What Our Guests say 500 + Reviews

Jul 20, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Lukasz Lukasz, United Kingdom
Jun 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Jun 25, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Iana Iana, Czech Republic
Jun 15, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Clean, nice food, nice area and surroundings. Good wellness center
Negative: Its full of small kids. I have kids as well but they are teen now so not really kids anymore. I understand the parents with small kids so no complaints there but this was a blast.. like a kindergarten:) The wine restaurant is offering is not that tasty as u would expect in 5star. When you are trying to order drinks in restaurant, the staff looks confused..
Summary: Great weekend
Jan Jan, Czech Republic
Feb 3, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Very modern, big and nice furnished hotel and room. Fantastic breakfeast, perfect service and cleanup. The room was very spacious with balcony and soft carpet and big sofa and nice bed. We enjoyed the stay very much, but expected a bit more for this price.
Negative: Couple of things, but nothing serious. Only a few point to make it better next time: Bathroom: Wooden desk in the bathroom was broken, and the heating ladder in the bathroom looks very poor as the paint on it was peeling. I would not expect that in the 5 star and expensive and young hotel. I know, it is not a problem of all rooms, but still. :-( Room: Very hot temperature in the room - like 27 degrees with the AC off (was a bit noisy). Very hot in the halls as well. If you go out with the winter clothes to ski, it was like in a sauna. :-o Our room was under the roof and next to the A/C unit, and was very loud when I opened the window. :-( TV: Signal not working 1 of our 3 days of our stay. :-o Wi-Fi: Very poor connection (lots of lags), and you cannot use mobile data so much, there are only like 3G or Edge there. Wellness: The area did not smell good at all (stinks by the sweat). I would recommend to use some aromas there. I would expect much more quiet area for very much promoted Wellness - you cannot rest there. The glass doors did not gave any insulation of noise from the pool, full of playing children. The relax room has also like 30 degrees of Celsius and it is not possible to calm down after the sauna.
Summary: Very nice hotel full of entertainment for kids and families
Tom Tom, Czech Republic
Jan 29, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Zuzanna Zuzanna, United Kingdom
Dec 29, 2024 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Rooms are ok, breakfast was quite nice, there is a pool and some activities for kids. It is relatively cheap compared to family friendly hotels near ski slopes in Europe
Negative: Personnel hardly speak English Phones are never picked up, we needed to go to the bar to order room service or to the reception if any questions
Summary: The hotel is far from a luxury one, but is still quite a good value for money.
Svetlana Svetlana, United Kingdom
Nov 4, 2024 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Normally i give fairly good rating but this time I have to voice our disappointment and sobering from our expectation based on advertisement and reality. The hotel would probably deserve solid 8 but we were so frustrated that I can give higher than 7. Hotel is new and in nice location, literally few steps from the mountains Very good breakfast both choice and quality decent parking outside and with option of underground parking (both paid) it is certainly a place for families with very small kids - this hotel is designed for it
Negative: Hotel claims to be 5 star but it is far from 5 star standard - the owners should have visited some other hotels abroad to get a benchmark for 5 start services and facilities - our rating 3++ consulted with many other guests Queues - 30 min for check in (queue at the reception is omnipresent regardless the daytime), queue for breakfast after 8:00 Noise - we are family with teenage kids - hotel guests are mostly families with toddlers - noise is everywhere Wellness - the poll and sauna facilities are nice but under designed for the capacity of the hotel and Platinum Apartments and Platinum Adults (visitors of both have to walk outside to the hotel spa, after a exhaustive change lesson - they walk in village streets in bathrobes :-)) Sauna - 1 finnis sauna (most people seek this one) and 4 other types and small relaxing zone is far too small for resort of tis size. It was always crowded during our stay. Most of the guest do not know how to use sauna - so sitting in the "textile free zone" (under the huge sign) in bermuda shorts or polyester swimming suit with no towel underneath, white blankets are not known or available ... smell is omnipresent and permanent - the staff should focus on education of guests and instead of promising and cancelling sauna rituals they should attentively keep/raise the standard that they have. (observation: Sauna facilities are very humid, moisture is condensing under the plastic ceiling and they have to chase it with a stick to a punch hole - design error but important safety flaw - once the ceiling might collapse under the weight of water) Pool - relatively good but again once crowded with small babies in rubber swans no chance to swim or to do anything Jacuzzi - 3 jacuzzi for hotel + Apartments + Platinum Adults - always full of elderly couples or families with rubber toys - so we gave up on it and went to forest...
Summary: Overpromising newly build resort in beautiful mountain area that is worth checking before you go
Lukas Lukas, Czech Republic
Nov 3, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Jakub Jakub, Czech Republic
Jun 2, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Patrycja Patrycja, Poland

FAQ's

Is this Platinum Mountain Hotel&SPA pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Platinum Mountain Hotel&SPA?

Check-in time for Platinum Mountain Hotel&SPA starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Platinum Mountain Hotel&SPA have a swimming pool?

Yes, this Platinum Mountain Hotel&SPA has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Platinum Mountain Hotel&SPA?

Best-rates for the Platinum Mountain Hotel&SPA starts from $194 per night with includes EV Charge Station, Transportation/Shuttle, Security/Safety, Fireplace/Heating, Bar, Wheelchair Accessible, Oceanfront, Accessibility, Entertainment, Breakfast, Child Friendly, Internet, Balcony/Terrace, Sports/Activities, Spa, View, Business Services, Skiing, Wellness Facilities, Toiletries, Guest Services, Laundry, Restaurant, Hot Tub, Air Conditioner, Parking, Pool, Private Pool, Ocean View StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Platinum Mountain Hotel&SPA a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Platinum Mountain Hotel&SPA wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Platinum Mountain Hotel&SPA is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Platinum Mountain Hotel&SPA?

Based on the information reported by the owner or manager, the Platinum Mountain Hotel&SPA indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Platinum Mountain Hotel&SPA?

Based on the information reported by the owner or manager, details for the cancellation policy for the Platinum Mountain Hotel&SPA are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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