Pullman Luang Prabang | Hotel in Luang Prabang

| 9.0 (138 Reviews) |  1 Bathroom  Stay&Play
Luang Prabang Hotel | Pullman Luang Prabang

Hotel in Luang Prabang

3 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
Pullman Luang Prabang offers 123 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Heating
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in
Check-in Check-in start time: 2:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18
Check-out
Check-out A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Payment Policy
Payment Policy Fee for buffet breakfast: approximately usd 21.78 for adults and usd 10.89 for children airport shuttle fee: usd 18 per vehicle (one-way, maximum occupancy 5) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 74 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 74 per night. free cribs (infant beds)!
Pet Policy
Pet Policy No pets or service animals allowed
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Ban Pong Wanh, Luang Prabang, 06000, Laos

What Our Guests say 500 + Reviews

Sep 1, 2026 01:15:48 AM
Summary: Great hotel but I just feel the water not clean.. overall we had a good stay.. we fully appreciate their staff on handling the issues we had.. also when my stuff leftover in the room.. the staff help to send it to me, much appreciated!! They also have shuttle to city that make everything easier
Julianti Julianti
Mar 8, 2026 01:39:22 PM
Summary: Super friendly staff. Mina at front desk arranged tours for us, pickup at airport before arrival. Tommy's were super spacious, super clean and high quality furniture. WIFI was tricky one afternoon but quickly solved. Deep bow to Mina, staff, drivers and personnel at restaurant. Breakfast had the best variety I have seen, and dinner had many choices. We stuck with Laotian, which was excellent, but there were pleb of choices including western and Asian. Great hotel, super staff
Niels Niels
Feb 9, 2026 11:50:56 PM
Summary: Staff was excellent and was trying to do their best even though the whole hotel is worn out and clearly no money going into renovations. Toilet didn't flush, cable didn't work on arrival, board walk was old and boards loose. Lighting in bathroom was dark. Led light from air conditioner panel shines right in your face at night. Limited food service to room. No food panda service. Poor staff seemed to be sad about the lack of funding and up keep. This hotel is just being used by large Chinese tour groups that sleep only here and use Chinese facilities elsewhere to eat and do events. Clearly management doesn't want to invest in the grounds and facilities. The staff was excellent especially Toto. I hope management helps them and invests in them and up keep.
Thomas Lee Thomas Lee
Dec 29, 2025 05:42:32 PM
Summary: The hotel was very accommodating when we had a room issue. We we were quickly and without any complaints, given a different room on the other side of the property. Staff helped with moving our luggage. At the restaurant, there was an issue with one of our main course dishes on the first night. That too was quickly corrected by the executive chef. Additionally, the chef checked in nightly on our dinning experience. The morning breakfast was excellent! Front desk staff scheduled taxis for us and arranged for our shuttle service to the airport at checkout. They were efficient at both check in and checkout. All staff were kind, friendly and very attentive to our requests, regardless of the issue. Everyone smiled and said hello in the local language. Our only suggestion for hotel management would be for restaurant staff to speak better English.
Alexandra Maria Josette Alexandra Maria Josette
Dec 3, 2025 02:22:31 PM
Summary: Property was BEAUTIFUL, staff was attentive and friendly and bilingual. They also helped us coordinate transportation! The breakfast buffet was definitely worth it! One suggestion is more lighting in the bathroom but everything else was 10/10 I would definitely come back!
Jennifer Jennifer
Oct 16, 2025 11:26:42 PM
Summary: Very nice environment and good hospitality
Takao Takao
Oct 13, 2025 12:44:36 AM
Summary: Private, clean and excellent service.
YOUNGDUK YOUNGDUK
Oct 5, 2025 12:36:25 PM
Summary: Peaceful and serene, the property is nestled around the mountains. It truly gives a calming experience. The rice terraces at the property is a wonderful attraction. Staff is also friendly and polite. Wonderful stay.
Harshad Harshad
Sep 14, 2025 06:14:01 PM
Summary: As such a large organisation, why are you still using plastic bottles in this day and age? Staff were very nice and welcoming. Overall, a pleasant stay.
Adam Adam
May 21, 2025 02:41:27 PM
Summary: Front desk staff seems very outgoing and helpful. Dining staff seems quite reserved almost unfriendly, however they did get better after a few days. The food served at the restaurant wasn’t so great though. That being said it is a beautiful property, with a lot of potential. The rooms are sometimes setup in a way that if you are unfortunate enough to have inconsiderate noisy guests next to you, you won’t be able to get any sleep. The staff should do better to prevent this. Perhaps post signs to respect the quietness.
James James

FAQ's

Is this Pullman Luang Prabang pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pullman Luang Prabang have a swimming pool? 

Yes, this Pullman Luang Prabang has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pullman Luang Prabang? 

Best-rates for the Pullman Luang Prabang starts from $97 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Heating, Hot Tub, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Pullman Luang Prabang a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pullman Luang Prabang wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Pullman Luang Prabang has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pullman Luang Prabang? 

Based on the information reported by the owner or manager, the Pullman Luang Prabang indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pullman Luang Prabang? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Pullman Luang Prabang are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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