Queens Hotel Cheltenham | Hotel in Cheltenham

| 9.0 (1010 Reviews) | 1 Bathroom Stay&Play

Cheltenham Hotel | Queens Hotel Cheltenham

Hotel in Cheltenham

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite.
Queens Hotel Cheltenham offers 84 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime early check-in fee: gbp 50 early check-in subject to availability express check-in available minimum check-in age: 18

Check-out Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: gbp 50 late check-out subject to availability

Payment Policy Fee for cooked-to-order breakfast: approximately gbp 20.00 per person secured self parking fee: gbp 17 per night pet fee: gbp 30 per pet, per night service animals are exempt from fees early check-in fee: gbp 50 (subject to availability) late check-out fee: gbp 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy Food and water bowls are available pets allowed for an extra charge of gbp 30 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

The Promenade, Cheltenham, GL50 1NN, United Kingdom

What Our Guests say 500 + Reviews

Jul 20, 2026 01:26:32 AM

Summary: We had a lovely stay here. All the staff working here were brilliant. The front desk reception were incredibly friendly and helpful with all our queries, and all the people who helped us at breakfast were friendly and prompt with any requests we had. The room itself was very comfortable, but upgrading to the Executive room wasn't worth the extra money over the Double room, unless you need room for an extra bed or to get dressed. The hotel is very well located, a short walk from loads of great restaurants, bars, and a lovely park across the road. Another niggle was the £12 charge for car parking, for this price, parking should be included. Overall, I would stay here again.

Hurdeep

Jul 19, 2026 08:26:37 PM

Summary: Despite arrogant front desk staff in daytime and a lot of fuss around a promised later check-out - which ended in rude behaviour from frontdesk and ended in me being thrown out before the agreed time, the hotel is very good and maintains high standard.

Einar

Jul 18, 2026 02:03:40 AM

Summary: Very helpfull staff, outside terrace dining was very good and the food at dinner and breakfast was very good as well. One nice youch was the provision of fresh milk in the minibar. Parking seemed expensive but the norm for Cheltenham.

David

Jul 13, 2026 09:28:31 PM

Summary: Jack at the front desk was simply great. Helpful with every question we asked.

Fidel

Jul 12, 2026 04:44:59 PM

Summary: We enjoyed our stay. The hotel was lovely, our room was luxurious, spacious and clean. Handy location and just across the road from a lovely park

Allan

Jul 5, 2026 11:45:37 PM

Summary: Lovely hotel with so much character and beautiful beer garden

MATTHEW

Jul 5, 2026 03:19:23 AM

Summary: Room only had one towel however room booked for two people. Called reception to request more towels - none came within hour so went out. When returned still no towels so called again. Car parking not included and needed downloading app etc, which wasn’t working. Staff quite rude when asked for help with app. Breakfast selection limited.

Petrina

Jun 28, 2026 10:59:25 PM

Summary: Great hotel with air conditioning and centrally located.

Candy

Jun 28, 2026 04:15:20 PM

Summary: Apart from one fundamental thing our stay was faultless. The pet-friendly room was large and had plenty of space for a fold-out sofa bed for our daughter. The location is excellent for exploring Cheltenham and Imperial Gardens is beautifully maintained. We loved being able to use the swimming pool at Cheltenham Ladies College too. The downside: the room was unbearably hot and the air conditioning system couldn’t cope. The hotel staff said that the system was struggling with the heat, but frankly, what’s the point of an air conditioning system that only works when it’s not hot..? This meant that the room was basically not fit for purpose. Eventually the staff found a spare tower fan but that didn’t really have any effect.

Richard

Jun 21, 2026 01:28:36 AM

Summary: Fantastic location Beautiful old features of the building Bedroom is quite small ( double) Lovely breakfast Parking all day £17 Friendly staff

Victoria

FAQ's

Is this Queens Hotel Cheltenham pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Queens Hotel Cheltenham have a swimming pool?

No, this Queens Hotel Cheltenham does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queens Hotel Cheltenham?

Best-rates for the Queens Hotel Cheltenham starts from $107 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Queens Hotel Cheltenham a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queens Hotel Cheltenham wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queens Hotel Cheltenham is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queens Hotel Cheltenham?

Based on the information reported by the owner or manager, the Queens Hotel Cheltenham indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queens Hotel Cheltenham?

Based on the information reported by the owner or manager, details for the cancellation policy for the Queens Hotel Cheltenham are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $107

Price Details

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