Riad Serendipity | Hotel in Fez

| 9.1 (96 Reviews) |  10 Bathrooms  19 Guests
Fes El Jdid Hotel | Riad Serendipity

Hotel in Fes El Jdid, Fez

Featuring a terrace, Riad Serendipity is located in Fez in the Fes-Meknes region, a 14-minute walk from Royal Palace Fes and 0.8 miles from Batha Square. With a shared lounge, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides a concierge service, and organizing tours for guests. At the hotel, all rooms are equipped with a closet. Some rooms come with a kitchen with a fridge, an oven and a microwave. A buffet, vegan or gluten-free breakfast is available at the property. At Riad Serendipity you'll find a restaurant serving Moroccan cuisine. Vegetarian and gluten-free options can also be requested. Bab Bou Jeloud Fes is a 15-minute walk from the accommodation, while Medersa Bouanania is 0.9 miles from the property. Fès–Saïs Airport is 10 miles away, and the property offers a paid airport shuttle service.

Riad Serendipity is located in Fez.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, TV, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 96 reviews with the average score of 9.1 . Coming to Fez and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Fez. These details are authentic, as they are provided by our partner, booking.com.

This Riad Serendipity in Fez is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Riad Serendipity”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • TV
  • Balcony/Terrace
  • Transportation/Shuttle
  • Security/Safety
  • Sports/Activities
  • Restaurant
  • Guest Services
  • Entertainment
  • Child Friendly
  • Internet
 
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Policies

Check-in
Check-in The minimum age for check-in is 18
Cancellation policy
Cancellation policy Non refundable
Pet Policy
Pet Policy Pets are not allowed
Other Policy
Other Policy This property does not accommodate bachelor(ette) or similar parties.
 
Derb Boutouile Nr. 84, Fes Jdid, Fez, 30000, Morocco

What Our Guests say 500 + Reviews

Jun 4, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Everything. This was one of the rare occasions where everything was perfect. The riad is beautifully designed and furnished, everything like a/c and hot water works well, it is right in the middle of the old town but quiet at night, the staff are friendly and helpful, breakfast is good. I can highly recommend this place, and if I go back to Fes I will stay here again.
Negative: Nothing
Summary: Awesome!
Neil Neil, United Kingdom
Jun 1, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Negative: The only thing I didn’t like was the location, otherwise the place was lovely
Samiha Samiha, Morocco
May 23, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: A fellow guest commented "this is just like being at home". And that was right. The riad exceeded my expectations because the atmosphere was so friendly and sociable. Everyone has a generous breakfast together at a time that suits them. That means you are likely to meet others who, like you, are enjoying the experience of being in Fez and being in the heart of a distinctive part of Fez, the old Jewish Quarter of narrow streets where families live and children play, and where craftspeople work, small shops trade (like the baker, the sweetshop, the seamstress) and cafes offer vantage points, mint tea and a chance to watch stalks nest and cats stroll by. There are seven rooms, so the place never feels busy when full. The riad offers a break, should you need it, from casual meanderings and targeted discoverings in the city: the rooms are a good size, the decoration distinctive, restful and attractive, and the hospitality offered by Roberta and Nouzah calm and delightful. The area has a bustle, and you'd expect that in a thriving community, but it's never too much and nights are quiet. Nowhere in Fez is really so far from here that you can't reach it on foot (except the airport, which is a taxi ride away - where you'd want it to be). Do you really need to look elsewhere?
Negative: Oh, come on... I'm awarding 10!
Martin Martin, United Kingdom
May 19, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Friendly helpful staff.
Negative: We had 2 rooms, 1 was very small with no window, the other was next to a noisy street. The bathroom was extremely small. The drink served at breakfast resembled a powdered instant drink very surprising, in a country where fresh oranges are 2 a penny.
Marylouise Marylouise, France
May 3, 2026 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Beautiful riad, in a fair good location. The rooms are big, clean and well furnished with everything you need. The staff were super welcoming and helpful.
Negative: The washrooms are very tiny and the furniture inside looks like it’s about to fall apart. Needs more maintenance
Svaldi Svaldi, Italy
Apr 25, 2026 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: This was the cutest, beautifully designed riad. Nouzha is attentive and kind, trying to help anyway she could. She made us tea upon arrival which was a nice touch. The private bathroom was a plus! Roberta, one of the owners, helped us get to our tour. Thank God she helped us because we didn’t know where to go. The only bad part was staying just one night
Summary: The kindest staff work here
Kym Kym, USA
Dec 25, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location in easy walking distance of Medina and large garden. Quiet, clean rooms beautifully decorated in the Moroccan style by local artisans. Individually controlled room temperature. Excellent, fresh food that the cook customizes for dietary restrictions (I am gluten-free). And especially, caring and competent staff.
Negative: Older or frail travelers will want to be careful on the steps between floors—perfectly safe, but somewhat narrow.
Summary: Living as many Moroccans live, but upscale (decoration, food, service).
Cathy Cathy, USA
Nov 22, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Ryan Ryan, United Kingdom
Nov 18, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Good location not too far from the main entry to the medina, but far enough that it was a bit more quiet and more open space than in the crowded medina. Easy to find, due to signs and numbered houses in the street. The roof terrace was great for meals, sunset and sunrise. The food made by Nuzha and Selma was the best I had in Morocco, and they were able to prepare gluten free options for me. The staff was very friendly and helpful.
Summary: Good value stay, with excellent food
Kaja Sørgård Kaja Sørgård, Morocco
Nov 15, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very beutiful riad in the middle of the jewish quarter and with easy access to the medina. The staff is amazing and has been very helpful when my husband got sick. The breakfast is one of the best be had in Morocco. We stayed there when we first arrived in Morocco and decided to stay there again just before flying out. Great place!
Marie Marie, France

FAQ's

Is this Riad Serendipity pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Riad Serendipity?

Check-in time for Riad Serendipity starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Riad Serendipity have a swimming pool?

No, this Riad Serendipity does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Riad Serendipity?

Best-rates for the Riad Serendipity starts from $56 per night with includes Sports/Activities, Restaurant, Guest Services, Balcony/Terrace, Entertainment, Child Friendly, Internet, Air Conditioner, TV, Transportation/Shuttle, Security/Safety StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Riad Serendipity a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Riad Serendipity wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Riad Serendipity has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Riad Serendipity?

Based on the information reported by the owner or manager, the Riad Serendipity indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Riad Serendipity?

Based on the information reported by the owner or manager, details for the cancellation policy for the Riad Serendipity are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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