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River Terrace Resort & Convention Center | Resort in Gatlinburg

| 7.8 (1007 Reviews) |  1 Bathroom  Stay&Play
Gatlinburg Resort | River Terrace Resort & Convention Center

Resort in Gatlinburg

Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies
This smoke-free resort features an outdoor pool, a conference center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with hydromassage showerheads. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.


Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: 11:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out A late check-out fee will be charged check-out before 10:00 am express check-out available late check-out subject to availability
Payment Policy Pet fee: usd 150 per accommodation, per stay service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy 2 total (up to 60 lbs per pet) pets allowed for an extra charge of usd 150 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests traveling with a service animal must contact the property prior to arrival. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property accepts dogs only. the following breeds are not permitted: great dane, sharpei, pit bull, rottweiler, german shepherd, husky, alaskan malamute, doberman pinscher, chow chow and presa canario; other dog breeds at discretion of property management. a dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. pets left unattended in guestrooms must be kept in a pet carrier or crate. dogs must be leashed at all times when outside the guestroom. dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces. this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
240 River Road, Gatlinburg, 37738, United States

What Our Guests say 500 + Reviews

Jun 30, 2025 03:49:30 AM
Summary: The rooms were very clean, and comfortable. Staff was super friendly. My only complaint is that the walls between the rooms seemed pretty thin, but it may have been an issue with the doors between adjoining rooms. At one point the person in the next room was having a conversation at a normal volume level and i could hear well enough to understand every single word.
Andrew Andrew
Jun 23, 2025 04:37:46 AM
Summary: My 5th time staying @ River Terrace Resort. Fantastic location, you can walk to everything. Room was comfortable and clean. Always my go to when I go to Gatlinburg
Randall Randall
Jun 17, 2025 05:21:36 AM
Summary: It was amazing and so close to everything!
MICHAEL MICHAEL
Jun 16, 2025 05:03:32 AM
Summary: Location is great to experience a lot within walking distance, checking in was easy, and our room was really spacious for a double queen room, but the maintenance is slacking. The refrigerator had been unplugged at some point and had mold growing in it, the toilet clogged and we ended up having to buy a plunger because no one ever came, even though they were informed multiple times. Kids were disappointed that only one of the two pools that are advertised was open, but they still enjoyed the one they could. Overall it was ok and I enjoyed our stay
Melissa Melissa
Jun 14, 2025 06:43:16 AM
Summary: We enjoyed our stay very much and so did our pup . Very clean and beds were comfortable, great location close to everything. Only bad thing I would say is parking is tight and hard to fit larger vehicles.
Natalie Natalie
Jun 13, 2025 05:53:22 AM
Summary: The room was clean, the mattress was AMAZING, but the AC wasn't cold enough. The location was close to perfect if you just want to park and walk to all the resturants and attractions!!! One pool was closed, but the open pool was extremely clean and peaceful.
Carla Carla
Jun 12, 2025 05:16:00 AM
Summary: They stay was great but I don’t like when I pay in full and when I check in they want a $50 reservation deposit??!! So on my budgeted vacation I was out $50 on my trip because of this…. Second time this happened to me paying in full with this app
Marco Marco
Jun 7, 2025 06:40:03 PM
Summary: All of the staff was very friendly and helpful! I enjoyed my stay . The breakfast was grab and go ( muffins, danishes) , orange juice and coffee.
Antoinette Antoinette
Jun 3, 2025 09:23:12 PM
Summary: River Terrace is an older property, but the room was clean and the bed was comfy. There was not enough lighting in the room. We had to ask for clean towels and coffee packets each day. It is, though, very convenient to all of downtown Gatlinburg.
Loree Loree
May 27, 2025 08:50:49 AM
Summary: The hotel was older but spacious and clean. /Location was great to downtown and quiet Enjoyed our stay/
Darcy Darcy

FAQ's

Is this Gatlinburg resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gatlinburg resort have a swimming pool?

Yes, this Gatlinburg resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gatlinburg resort?

Best-rates for the Gatlinburg resort starts from $114 per night with includes Wellness Facilities, Parking, Security/Safety, Business Services, Child Friendly, Bedding/Linens, Guest Services, Air Conditioner, Pool, Breakfast, Internet, Laundry, TV, Wheelchair Accessible, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Gatlinburg resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gatlinburg resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gatlinburg resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gatlinburg resort?

Based on the information reported by the owner or manager, the Gatlinburg resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gatlinburg resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gatlinburg resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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