Santa Cruz Plaza | Hotel in Santa Cruz

| 8.6 (312 Reviews) | 1 Bathroom

Hotel in Santa Cruz

Family-friendly hotel with a full-service spa connected to the convention center in Santa Cruz
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a swim-up bar are onsite.
Santa Cruz Plaza offers 116 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18

Check-out Check-out before noon contactless check-out available express check-out available

Payment Policy Rollaway bed fee: clp 62.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for clp 62.0 per night. free cribs (infant beds)!

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve access to the heated pool special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Plaza De Armas 286, Santa Cruz, 3130665, Chile

What Our Guests say 500 + Reviews

Jun 6, 2025 07:11:34 PM

Summary: The hotel truly shines with its exceptional cleanliness and a refined design that takes inspiration from the Chilean countryside

liberto

Mar 31, 2025 06:05:00 AM

Summary: Excelente local

Erika

Mar 23, 2025 10:18:45 PM

Summary: Very nice stay but the pillows in the room weren't good.

SABINE

Jan 27, 2025 07:04:15 AM

Summary: Nice well located with bar and good restaurante

Glen

Dec 30, 2024 09:56:11 AM

Summary: The property is very well located. It is a beautiful building with comfortable rooms and a great service. Breakfast buffet is awesome. Never had a comparable experience in another other hotel. The amount of food and the variety was huge including chilean typical plates. The personnel is very helpful and knowledgeable. The wine tour at Viña Sta Cruz was a rich experience with wine tasting and spectacular views of the vineyard. The Museo de Colchagua is a 5 stars including history of our World during BC period and pre and post Columbus time. Plus chilean history, folklore and handcraft articles. In a summary an amazing experience to be repeated in the future.

Cecilia

Aug 16, 2024 07:29:48 PM

Summary: Hotel is mostly fine. The room is ok but the bathrooms are uncomfortable. The hotel has a museum attached to it that it’s truly interesting. The restaurant I s fine and breakfast is good. Our last night they apparently planned some repairs in the room above use so at 2 in the morning we had enough and had to get dress and go to the lobby to complain, few minutes latter they stopped the work.

Raul

Jun 17, 2024 09:34:30 AM

Summary: Wow! We had a fantastic time at the Santa Cruz Plaza hotel. From the moment we arrived, the staff was extremely attentive and helpful. The property is beautiful, restaurant delicious, and it’s very conveniently located. Parking was easy and secure, too. A big thanks to the hotel staff for going above-and-beyond. Highly recommend!

Carolyn

Mar 22, 2024 11:49:10 PM

Summary: Excellent amenities. Great restaurant. Professional staff.

Sylvia

Feb 20, 2024 04:12:00 AM

Summary: Beautiful hotel

Elvira

Dec 18, 2023 12:11:49 AM

Summary: The Plaza is a gem in the wine country. It is old but well maintained. The architecture is interesting and features many items like bas relief sculpture and stained glass. We had a comfortable room facing an inner courtyard which was quiet. Outside rooms on the plaza might have a lot of traffic noise. The grounds are beautiful, with a small stream running through the property. The restaurant opens onto a pleasant, tree shaded outside courtyard by the outdoor pool. The is an indoor pool and spa but we did not visit. We had good lunch on the day we arrived. We went to breakfast each morning and found very mixed results, ranging from a great omelette bar on the weekend to weekday buffet that featured cold, hard bacon and lukewarm, mostly liquid scrambled eggs. The service was attentive and friendly, however. The concierge, Pablo, was fantastic. We had a great time chatting with him and getting laughs for our weak attempts at Spanish (we are English speakers, and found most of the staff could handle this well). He helped us plan excursions into the wine country, recommended great places to eat, and gave advice on the best way to drive to Vińa del Mar (our next stop). The hotel is next to a museum and a casino. We spent several hours enjoying the museum, but did not check out the casino. Maybe next time.

Tom

FAQ's

Is this Santa Cruz Plaza pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santa Cruz Plaza?

Check-in time for Santa Cruz Plaza starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santa Cruz Plaza have a swimming pool?

Yes, this Santa Cruz Plaza has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Cruz Plaza?

Best-rates for the Santa Cruz Plaza starts from $121 per night with includes Air Conditioner, Balcony/Terrace, Wellness Facilities, Entertainment, Internet, Parking, Pool, Business Services, Sports/Activities, Toiletries, Guest Services, Barbecue/Outdoor Cooking, Wheelchair Accessible, Bedding/Linens, Restaurant, Child Friendly, Laundry, Accessibility, Transportation/Shuttle, Security/Safety, Spa, Bar StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Santa Cruz Plaza a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Cruz Plaza wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Cruz Plaza is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Cruz Plaza?

Based on the information reported by the owner or manager, the Santa Cruz Plaza indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Cruz Plaza?

Based on the information reported by the owner or manager, details for the cancellation policy for the Santa Cruz Plaza are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $121

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