Serena Beach Resort & Spa | Hotel in Mombasa

| 8.7 (288 Reviews) |  6 Bathrooms  15 Guests  Stay&Play
Shanzu Hotel | Serena Beach Resort & Spa

Hotel in Shanzu, Mombasa

Right on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views of the Indian Ocean. Guests can dine next to the outdoor pool in the extensive tropical gardens. All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room comes equipped with a TV, minibar and has a private bathroom. Serena Hotel features a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the terrace. A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club. Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organize an airport shuttle to Moi Airport 11 miles away.

Serena Beach Resort & Spa is located in Mombasa.

This 59 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Bar, Guest Services, and several others. This is a 5 star rated property and has over 288 reviews with the average score of 8.7 . Coming to Mombasa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 59 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Mombasa. These details are authentic, as they are provided by our partner, booking.com.

This Serena Beach Resort & Spa in Mombasa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serena Beach Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Pet Policy Pets are not allowed
Other Policy Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.
 
Shanzu, Mombasa, 00100, Kenya

What Our Guests say 500 + Reviews

Dec 9, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Thomas Mensah Thomas Mensah, Ghana
Nov 24, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Thank you to Rosemary in Breakfast for her amazing service
Jonathan Jonathan, United Kingdom
Nov 19, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Friendly staff, professional service.
Negative: Jacuzzi at spa on the ladies side was out of order on the day, hopefully next time.
Summary: A little piece of paradise
Rebecca Rebecca, United Kingdom
Nov 18, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Positive: It had everything you want in a resort
Negative: The beds were very small
Summary: The staff were friendly and helpfull
Justin Justin, South Africa
Nov 17, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: very accommodating friendly staff. great hospitality.
Sep 3, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Negus Negus, Ethiopia
Aug 25, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Amani Amani, Kenya
Aug 21, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Tutto
Negative: Personale reception lento e non efficente
marco marco, Italy
Aug 3, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Ahmad Ahmad, Qatar
Jul 22, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: business
Positive: The breakfast menu was nice, enjoyed the detox juices and the mahamri done soo well.
Negative: The rooms need a bit of upgrading and had issues with flatuation of electrical supply
Summary: Worked perfectly for the purpose of the business trip
PAMELA PAMELA, Kenya

FAQ's

Is this Shanzu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shanzu hotel?

Check-in time for Shanzu hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shanzu hotel have a swimming pool?

Yes, this Shanzu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shanzu hotel?

Best-rates for the Shanzu hotel starts from $273 per night with includes Child Friendly, Laundry, Designated Smoking Area, TV, Wheelchair Accessible, Balcony/Terrace, Oceanfront, Wellness Facilities, Bar, Guest Services, Air Conditioner, View, Ocean View, Sports/Activities, Spa, Restaurant, Barbecue/Outdoor Cooking, Hot Tub, Transportation/Shuttle, Security/Safety, Entertainment, Internet, Parking, Pool, Accessibility, Business Services, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Shanzu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shanzu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shanzu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shanzu hotel?

Based on the information reported by the owner or manager, the Shanzu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shanzu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shanzu hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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