Serras Andorra | Hotel in Soldeu

| 9.2 (499 Reviews) |  11 Bathrooms  29 Guests
Incles Hotel | Serras Andorra

Hotel in Incles, Soldeu

Serras Andorra is located in the Vall d’Incles region of Andorra with wonderful views of the Grandvalira mountains. The only hotel in Andorra with its own ski slopes reopens its doors, after a renovation process, by Serras Collection, to make it the best 5 * GL in Andorra. The rooms at Serras Andorra are designed with your well-being in mind, our 57 rooms and suites are very spacious and bright. Most rooms have mountain views and have a balcony or terrace. At SERRAS we are truly passionate about gastronomy. Our culinary offer is committed to reinterpretations of traditional Catalan cuisine with a modern and fresh touch. Our gastronomic proposal is an explosion of flavors that are based on quality, seasonal and local products, highly appreciated by both our most demanding local customers and our hotel guests. The hotel is just a 20-minute drive from Pas de La Casa and from Andorra La Vella. The town of Canillo is less than 10 minutes’ drive from the Serras Andorra. In winter months, free transport is provided to Grandvalira Ski Resort, and in summer to the main starting points for hiking trails.

Serras Andorra is located in Soldeu.

This 51 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Wheelchair Accessible, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 499 reviews with the average score of 9.2 . Coming to Soldeu and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 51 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Soldeu. These details are authentic, as they are provided by our partner, booking.com.

This Serras Andorra in Soldeu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serras Andorra”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Private Pool
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • EV Charge Station
  • Business Services
  • Sports/Activities
  • Skiing
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Children under 2 years old can stay for free in the room. all requests are subject to the room category. meals or extra services required are not included and should be paid at the hotel, parking fees are eur 25 per day, per car. we require advance booking. please contact the property directly, during the high season period from december 20, 2025 – january 6, 2026 we require 100% deposit prepayment in advance upon booking. from february 1, 2025 to march 1, 2025, we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation, the new years eve gala dinner is mandatory for all guests staying on 31 december, prices are not included in the accommodations. events team will contact you in order to pre-book, when booking 7 rooms or more, different policies and additional supplements may apply, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.
 
Carretera General, Soldeu, AD100, Andorra

What Our Guests say 500 + Reviews

Jan 11, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Seva Seva, Russia
Jan 6, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Negative: Staff lacked of training, didnt feel like a 5 star hotel Very basic rooms
Summary: Was better last year
Anybetze Anybetze, France
Sep 29, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The kitchen is a 5 stars for sure! the staff is very nice, helpful and professional! The quality of the beds are amazing, yo wake up fully rested! The design of the hotel very elegant and chic! We will definitely come back! The hotel has high standards and is very comfortable! Also super family friendly, for those with kids!
Negative: Everything was just perfect!
Summary: A hotel for those who is looking for comfort and high standards!
Cristina Cristina, Spain
Aug 2, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: the hotel ambience, great helpful staff and super cosy and spacious rooms and cleanliness was excellent.Location is nice but there is nothing around it. Having a car helped us alot
Negative: The restaurant had limited times to serve lunch and dinner and the menue was also limited. We traveled in Summer time (JULY) so I wonder if it gets better during winter time.
Summary: Beautifully decorated hotel with gorgeous backdrop of mountain view. Staff were excellent
Fatemeh Fatemeh, United Arab Emirates
Jul 29, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The spa,breakfast, staff all great
Michael Michael, Ireland
Jul 27, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Andrea Andrea, Switzerland
Jun 25, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We enjoyed the stay. Staff, facilities, location, breakfast - everything was great!
Negative: Nothing.
Summary: It has been the best hotel in Andorra we stayed in.
Apr 28, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Michael Michael, United Kingdom
Apr 22, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Mikhail Mikhail, Russia
Jan 19, 2025 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Kathryn Kathryn, Canada

FAQ's

Is this Serras Andorra pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Serras Andorra?

Check-in time for Serras Andorra starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Serras Andorra have a swimming pool?

Yes, this Serras Andorra has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Serras Andorra?

Best-rates for the Serras Andorra starts from $244 per night with includes Pool, Wheelchair Accessible, Transportation/Shuttle, Wellness Facilities, Spa, Entertainment, Breakfast, Internet, Parking, Private Pool, Security/Safety, Bar, Laundry, TV, EV Charge Station, Business Services, Skiing, Restaurant, Guest Services, Balcony/Terrace, Accessibility, Sports/Activities, Fireplace/Heating, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Serras Andorra a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Serras Andorra wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Serras Andorra is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Serras Andorra?

Based on the information reported by the owner or manager, the Serras Andorra indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Serras Andorra?

Based on the information reported by the owner or manager, details for the cancellation policy for the Serras Andorra are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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