Shangri-La Tokyo | Hotel in Tokyo

| 9.6 (585 Reviews) |  1 Bathroom
Marunouchi Hotel | Shangri-La Tokyo

Hotel in Marunouchi, Tokyo

Art Deco hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Tokyo offers 200 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, espresso makers, and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Transportation/Shuttle
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Eco Friendly
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 16
Check-out A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Payment Policy Fee for cooked-to-order breakfast: approximately jpy 7843 per person airport shuttle fee: jpy 3100 per person (one-way) self parking fee: jpy 6000 per day valet parking fee: jpy 8000 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: jpy 22770.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 6 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are available for jpy 22770.0 per night. free cribs (infant beds)!
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la) this property uses a grey water recycling system and eco-friendly cleaning products
 
Marunouchi Trust Tower Main, Tokyo, 100-8283, Japan

What Our Guests say 500 + Reviews

Sep 21, 2025 02:36:15 PM
Summary: The hotel has visibly aged, gym and spa facilities are very small for today’s standards, staff is friendly but not proactive.
Kilian Kilian
Aug 22, 2025 01:58:13 PM
Summary: Third time staying at the Shangri-La Tokyo. The location is very convenient, the hotel is beautiful and calming. It even smells very nice. Service is professional and friendly. Save room for breakfast!
John John
Aug 7, 2025 10:32:58 AM
Summary: Great central location in Tokyo. The staff were always professional and friendly. They were always happy to help- from taking care of my luggage to hailing a taxi, to making sure my room was always made up and clean, they took excellent care of me during my stay.
Jun 16, 2025 10:11:48 AM
Summary: Our stay at the Shangri La was amazing. The level of service of both the concierge to housekeeping was excellent. Probably one of the best hotels we’ve stayed at.
William William
Jun 7, 2025 12:04:24 AM
Summary: Well worth the money.
Hughie Hughie
Jun 5, 2025 03:42:00 PM
Summary: Absolutely gorgeous property. Staff was very nice everything was clean and very classy.
Sheri Sheri
Jun 1, 2025 10:48:06 AM
Summary: Beautiful hotel with impeccable service that is very convenient to Tokyo Station. Highly recommended!
Matthew Matthew
May 23, 2025 04:01:27 PM
Summary: Na
Lee Lee
Apr 26, 2025 10:44:15 AM
Summary: Second time staying with Shangri La Tokyo, room felt like a downgrade from our recent stay at Ascott Marunouchi Tokyo (2-bedroom executive suite). However, in comparison, the service at Shangri-La Tokyo staff was way better offering amenities for children, both hotels were able to provide 2PM late check out upon request during Cherry blossom season. Stand out feature was breakfast experience at Piacere - the Hayama Egg Benedict Original Recipe 1894 was perfection!! Wait Staff Thu Thu was truly memorable and elevated our experience. Check out was quick and the only faux pas was luggage was not sent down to our taxi within time, despite pre-booking.
Joey Joey
Apr 21, 2025 10:23:30 AM
Summary: Very helpful and courteous staff
charles charles

FAQ's

Is this Shangri-La Tokyo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Tokyo have a swimming pool?

Yes, this Shangri-La Tokyo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Tokyo?

Best-rates for the Shangri-La Tokyo starts from $1,195 per night with includes Parking, Transportation/Shuttle, Bedding/Linens, Spa, Guest Services, Child Friendly, Hot Tub, Laundry, Air Conditioner, Wheelchair Accessible, Accessibility, Sports/Activities, Bar, Breakfast, Pool, TV, Restaurant, Toiletries, Entertainment, Eco Friendly, Internet, Designated Smoking Area, Business Services, Wellness Facilities, Kitchen StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Shangri-La Tokyo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Tokyo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Tokyo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Tokyo?

Based on the information reported by the owner or manager, the Shangri-La Tokyo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Tokyo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Tokyo are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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