Sheraton Charlotte Hotel | Hotel in Charlotte

| 8.6 (1540 Reviews) |  1 Bathroom  Stay&Play
Second Ward Hotel | Sheraton Charlotte Hotel

Hotel in Second Ward, Charlotte

Pet-friendly hotel with 2 restaurants connected to the convention center in Charlotte
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: midnight express check-in available minimum check-in age: 21
Check-out Check-out before 11:00 am contactless check-out available express check-out available
Payment Policy Fee for buffet breakfast: approximately usd 25 for adults and usd 25 for children self parking fee: usd 25 per night (in/out privileges) valet parking fee: usd 35 per night pet fee: usd 100 per accommodation, per stay (maximum usd 150 per stay) service animals are exempt from fees rollaway bed fee: usd 25.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per stay. free cribs (infant beds)!
Pet Policy 2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 100 per accommodation, per stay (maximum usd 150 per stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
 
555 South McDowell Street, Charlotte, 28204, United States

What Our Guests say 500 + Reviews

Aug 28, 2025 10:55:26 PM
Summary: Our day was good. Love the after hours lounge, that was a nice surprise.
Stephanie Stephanie
Aug 21, 2025 03:17:50 AM
Summary: The bathroom door wouldn't close. The shower floor was grosse.
Jul 20, 2025 12:04:27 AM
Summary: Nice hotel close to everything in the city
Victor Victor
Jul 1, 2025 09:03:20 PM
Summary: Check in was super great! We got there at 10am and check in time is 4pm. They locked up our bags for us so we could walk around and explore uptown while we waited. The restaurant was great and good drinks. The roof top bar has great views.
Lauren Lauren
Jun 30, 2025 02:42:21 AM
Summary: Everything was ok except that there wasn’t a fridge in the room and the ice machine doesn’t work
Cornelius Cornelius
Jun 28, 2025 11:21:30 AM
Summary: Paid for a double bed room and instead got a king size bed room.
Jun 22, 2025 09:10:51 PM
Summary: Brought my 12 year oldson on an adventure to Charlotte and he kept saying "This is my favorite hotel ever"
Howell Howell
Jun 6, 2025 05:56:23 AM
Summary: Great Overnight Stay for Business, 5 Star Clean and Comfort
Donald Donald
Jun 2, 2025 05:35:09 AM
Summary: My room had everything I would need. No complaints.
John John
Jun 2, 2025 02:00:51 AM
Summary: So, we went to check in and discovered that we had been moved to Le Meridien. It wasn't a big issue since it was just next door, but it would have been nice to have been informed ahead of time. The room was very clean. The service was friendly, although the hotel elevators were a bit temperamental; sometimes they worked and took you to your floor, while other times you had to insert your key card to access your floor. It didn’t really make much sense. The food was quite good. I was just a bit let down that the continental self-serve buffet for breakfast cost $25 per person. It could have been priced a little more reasonably, especially given the amount we pay for the rooms each night.
Cliff Cliff

FAQ's

Is this Sheraton Charlotte Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sheraton Charlotte Hotel have a swimming pool?

Yes, this Sheraton Charlotte Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Charlotte Hotel?

Best-rates for the Sheraton Charlotte Hotel starts from $146 per night with includes Breakfast, Laundry, Pool, Wheelchair Accessible, Accessibility, Bedding/Linens, Bar, Toiletries, Guest Services, Fireplace/Heating, Restaurant, Child Friendly, TV, Balcony/Terrace, Security/Safety, Wellness Facilities, Internet, Kitchen, Air Conditioner, Parking, Business Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sheraton Charlotte Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Charlotte Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Charlotte Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Charlotte Hotel?

Based on the information reported by the owner or manager, the Sheraton Charlotte Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Charlotte Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Charlotte Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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  • Air Conditioner
  • Balcony/Terrace
  • Security/Safety